Indlela Yokufakela Isikhalazo Ngesikhungo Seqoqo

Ngimemezela kanjani Umqoqi Wezikweletu oye wahlukumeza amalungelo ami?

Abaqoqi bezikweletu badlala indima ebalulekile, kodwa kuyamangaza ukuthi kubonakala kaningi kangakanani ukwephula amalungelo ngabanye. Kwezinye izimo, abaculi abahlambalaza abazenza njengabaqoqi bezikweletu benza ucingo noma bathumele ama-imeyili abafuna imali. Kwezinye izimo, abaqoqi bezikweletu bangaba semthethweni - kodwa izikweletu sezikhokhelwe noma zithethelelwe. Abaqoqi bezikweletu bangase futhi bahlukumeze abantu abangenacala abangenacala yokukhwabanisa.

Ezimweni eziningi, kufanelekile ukufaka isikhalazo kumuntu oqoqa isikweletu sangempela noma osolwayo okwenza impilo yakho ibuhlungu.

Indlela Yokufaka Isikhalazo

Ukubika ukwephulwa kwamalungelo akho bese ufaka isikhalazo ngokumelene nomqoqi wezikweletu, qala ngokuxhumana nommeli jikelele wombuso wakho. Uma umbuso wakho unemithetho yawo (ngaphezu kwemithetho yokuqoqwa kwezikweletu) okulawula izinqubo zeqoqo, ihhovisi lakho lommeli jikelele lizokwazi.

Ungaxhumana no-Federal Trade Commission (FTC) bese ufaka isikhalazo. I-FTC ayixazululi izinkinga; lirekhoda izikhalo futhi libuke amaphethini kanye nezitayela ngebhizinisi elithile.

Ukufaka isikhalazo ku-FTC mayelana nemikhuba yokuqoqa isikweletu, bhalela:

Federal Trade Commission

Isikhungo Sokuphendula Ngabathengi

600 Pennsylvania Avenue, NW

Washington, DC 20580

Ukuze ufake isikhalazo noma uthole ulwazi lwamahhala ezindabeni zabathengi, vakashela ku-www.ftc.gov noma ushayele i-toll-free, 1-877-FTC-HELP (1-877-382-4357); I-TTY: 1-866-653-4261.

Iwebhusayithi ye-FTC.gov izokuthatha ngenqubo yezinyathelo eziningi ze-intanethi ukubika inkinga.

Yiziphi izinhlobo zezinkinga Ikheli le-FTC?

I-FTC ingahlinzeka okungenani usizo oluthile nokuqondiswa kwabantu abakhononda mayelana:

• Umkweletu wokuqala oqoqa isikweletu
• Inkampani engaphandle kwesikweletu sokuqala esiqoqa isikweletu

• Inkampani enikeza ukuphathwa kwezikweletu noma ukwelulekwa ngezikweletu
• Inkampani enikezela ukulungisa isikweletu sakho

Uma inkinga yakho iphathelene ne-telemarketer noma ukuthengiswa ngqo okungafuneki nge-imeyili noma umbhalo, i-FTC izokuthumela kabusha kwi-Registry Ye-Do Not Call (www.donotcall.gov) noma ikucele ukuthi uthumele i-imeyili engadingeki ku-spam@uce.gov.

Uma ukhokha ngempela inhlangano ukuxazulula isikweletu futhi uthole ukuthi uphethwe, u-FTC uzokucela ukuthi ugcwalise uhlu lwemibuzo eminingi bese uchaza izenzakalo ngamazwi akho. Uzothola ithuba lokunikeza ulwazi oluthe xaxa noma oluncane lomuntu siqu njengoba ufisa.

Kubalulekile ukwazi ukuthi i-FTC ngeke ithathe isinyathelo njengoba amaphoyisa angase asebenze. Kodwa-ke, bangase baxolise inkampani ephula umthetho, futhi ungakwazi ukuqoqa okungenani imali uma i-FTC iphumelela ku-suit yayo. Ngokusho kwewebhusayithi yabo, "I-FTC ayikwazi ukuxazulula izikhalo ngabanye, kodwa singanikela ngolwazi mayelana nokuthi yiziphi izinyathelo ezilandelayo okufanele zithathwe. Kungcono kuwe ukuthola ukuthi ulwazi luni lomuntu ofuna ukuluhlinzeka. Ukunikeza imininingwane yakho yokuxhumana kuyokwenza kube lula uma thina kudingeka ukukufinyelele ukuthola ulwazi olwengeziwe mayelana nesikhalazo sakho. "

Okufanele ukwenze uma ukuqoqwa kwezikweletu kungezakho.

Thola ukuthi iyiphi inhlangano okhokhelwa yona.