Imibuzo Yokuxoxa Ngokuncintisana
Abacwaningi bangase babuze imibuzo mayelana nobuchwepheshe obuhlukahlukene ngokuya ngamakhono adingekayo emsebenzini othile . Isibonelo, ngenkathi oxoxisana nomsebenzi wokuthengisa angase abuze imibuzo ephathelene nobuchwepheshe mayelana nokuxhumana kanye nokusebenzisana, oxoxisana nomsebenzi wokuphatha ongaphezulu angase abuze imibuzo mayelana nobuholi, ukuzimela nokudala.
Indlela Yokulungela Imibuzo Yokuxoxa Ngokuncintisana
Ukuze ulungiselele imibuzo ephendulwa ngamakhono e-competence, yenza uhlu lwamakhono ocabanga ukuthi abalulekile emsebenzini owuxoxisana nawo. Buyela emuva ohlwini lomsebenzi ngezibonelo zamakhono adingekayo nezimo zengqondo. Okulandelayo, hlulela izimo lapho ubonise khona ngalunye lala makghono.
Ngesimo ngasinye, bhala phansi isimo noma inkinga, izenzo ozithathile ukuxazulula inkinga, kanye nemiphumela ekugcineni. Buyekeza lolu hlu ngaphambi kwengxoxo yakho.
Ngokucabanga ngezibonelo ngaphambi kokuxoxisana, uzokwazi ukuphendula imibuzo ngesikhathi sokuxoxisana ngokushesha futhi ngokusheshisa. Nazi amathiphu wokuthi ungayiphendula kanjani umbuzo wobuchwepheshe osuselwa kumakhono.
Be Concise
Kulula ukuzulazula lapho uphendula umbuzo wokuxoxisana osebenza kahle, ikakhulu uma ungenayo isimo esithile noma inkinga engqondweni.
Ngaphambi kokuphendula lo mbuzo, cabanga ngesibonelo esithile sesimo esidlule esiphendula umbuzo owenziwe. Nikeza incazelo ecacile kodwa ecacile yalesi simo, chaza indlela osingatha ngayo isimo, futhi uchaze imiphumela. Ngokugxila esibonelweni esisodwa esithile, impendulo yakho iyoba yincinci futhi isesihloko.
Ungalahli
Uma uchaza inkinga ethile noma isimo esinzima (isibonelo, isikhathi lapho kufanele usebenze nomphathi obunzima), kungase kube nomuzwa wokuhlaselwa noma ukubeka icala kumunye umuntu. Noma kunjalo, le mibuzo iphathelene nawe , hhayi ngomunye umuntu. Gxila kulokho okwenzile ukuphatha lesi simo; ungahlali ezindabeni zabanye abantu noma ukuhluleka. Ngezansi kunezibonelo ezimbalwa zemibuzo ephathelene namakhono ahlukene.
Ukuguquguquka
- Sitshele mayelana noshintsho olukhulu owake lwadingeka ukubhekana nalo emsebenzini wakho wangaphambilini. Wawusingatha kanjani?
Ukuxhumana
- Sitshele ngesimo lapho uhlulekile ukuxhumana ngokufanele. Uma ucabanga, ungabe wenza kanjani ngokuhlukile?
- Chaza isikhathi lapho kufanele uchaze okuthile okuyinkimbinkimbi kumuntu osebenza naye. Iziphi izinkinga ozihlangabezane nazo futhi waziphatha kanjani?
Ukudala
- Sitshele ngesikhatsi lapho uqale khona indlela engavumelani nayo yokuxazulula inkinga. Uthuthukise kanjani le ndlela entsha? Yiziphi izinselelo owabhekana nazo futhi waziphatha kanjani?
Ukunquma
- Sitshele ngesinqumo osenzile ukuthi wazi ukuthi ngeke sithandeke nabantu abathile. Wasingatha kanjani inqubo yokwenza izinqumo? Wenze kanjani ukusabela okungalungile kwabanye abantu?
Ukuvumelana nezimo
- Chaza isimo lapho ushintshele indlela yakho phakathi kweprojekthi. Yini okwenze wanquma ukushintsha indlela yakho? Usebenze kanjani ukwenza lolu shintsho ngokushelela?
- Chaza isimo owaceliwe ukuba wenze umsebenzi ongakaze uwenze ngaphambili.
Ubuqotho
- Sitshele ngesikhatsi umuntu othile ekucele ukuthi wenze okuthile owaphikisayo. Wasingatha kanjani lesi simo?
Ubuholi
Chaza isikhathi okwakudingeka uthuthukise ukusebenza kweqembu. Yiziphi izinselelo ozihlangabezane nazo futhi waziphatha kanjani?
Ukuvuselelwa
Ubhekana kanjani nokucindezeleka?
- Chaza isikhathi owathola ngaso impendulo engalungile evela kumqashi, osebenza naye, noma iklayenti. Uwuphatha kanjani le mpendulo? Waba yini umphumela?
Ukusebenzisana
- Chaza isikhathi lapho amalungu eqembu lakho angazange ahlangane khona. Wasingatha kanjani lesi simo?
- Chaza isikhathi owawuyingxenye yeqembu. Wenze kanjani iqhaza elihle eqenjini?
Okunye Ukuncintisana
Abacwaningi bangase babuze imibuzo mayelana nokunye kwamakhono, okufaka:
- Ukuziphendulela, ukufisa ukuzimisela, ukuzithokozeka, ukulawulwa kwemibango, ukucabanga okucabangelayo , ukudluliselwa, ukuguquguquka, ukubandakanya, ukuthonya, isinyathelo, ukuhlakanipha, nokuthatha izinyathelo.