Unesithakazelo emsebenzini Wesikhungo Sokuxhumana Ngekhaya? Thola Izimpendulo Zemibuzo Yakho lapha
Ukuthola umsebenzi wesikhungo sekholi (bheka isikhungo socingo), qala ngokucwaninga izinkampani ezikhona ngokucophelela. Yize kunezinkampani eziningi ezisemthethweni eziqasha umsebenzi kuma-call center agents , imisebenzi yesikhungo sekholi (kanye nemisebenzi yokufaka idatha ) ngokuvamile isetshenziselwa ukukhwabanisa ekusebenzisweni komsebenzi ekhaya.
Imisebenzi eminingi esemthethweni ezindaweni zokubiza ezidinga ukutshala izimali ezikhungweni zehhovisi lasekhaya, kanti ezinye zikhokhisa imali. Ngakho ngaphambi kokuba usebenzise imali ukuze uhlelwe njengomphathi wesikhungo socingo emsebenzini, cela imibuzo ethile. Futhi uma unesithakazelo ngokuqhathanisa umsebenzi osuselwa ekhaya ekhaya kule ehhovisi, funda izinto ezingu-5 Zokwazi Ngezikhungo Zezingcingo zasekhaya.
01 Uhlobo luni lomsebenzi iNkampani inikeza ama Agent aseKhaya okuFonela ekhaya?
Okokuqala, thola ukuthi inkampani ocubungula izinkontileka namaklayenti ukunikeza isevisi yesikhungo sezingcingo noma uma inkampani isebenzisa lezi zinsizakalo ngokwazo. Futhi-ke, uhlobo luni lwemisebenzi yesikhungo sezingcingo esinikezayo? Izinhlobo ezivame kakhulu:
- Ukuthengiswa noma ukuthengiswa kwe-telemarketing
- Insizakalo yekhasimende
- Ukuqinisekiswa
- Ukusekela kwezobuchwepheshe
- Ucwaningo
- Ukuqinisekisa ikhwalithi
- Ukubhuka
02 Ingabe iNkampani Iyabamba Lapho Ngihlala khona?
Ngisho noma kubonakala sengathi umsebenzi wesikhungo sekhaya ungenziwa noma yikuphi, izinkampani eziningi ziqasha kuphela ezindaweni ezithile. Bona lezizinhlu zemisebenzi yesikhungo sekholi yendawo ngezindawo ukuthola izinkampani eziqashiwe endaweni yakho: Amasevisi Ezingcingo eCanada nasezikhungweni zezingcingo ngu-US State .
03 Uhlobo Luni Lwezakhiwo Zasehhovisi Lasekhaya Kuyadingeka?
Izidingo zehhovisi lekhaya lekholi lizohluka kusuka kwinkampani kuya enkampanini. Kodwa okungenani, uzodinga ikhompuyutha yamanje futhi nomugqa wocingo lomhlaba. Ngokuyinhloko, akudingeki uthenge imishini ekhethekile yomqashi othile. Imishini kanye nesofthiwe kumele kube yizinto eziyisisekelo, izinto ezijwayelekile ezingasetshenziswa kubaqashi abahlukene. Ezinye izinkampani zidinga ukuthi usebenze ekamelweni elinomnyango wokunciphisa iziphazamiso. Kodwa ngisho noma kungadingeki umnyango, kuzodingeka uhlele ukunakekela izingane uma izingane zakho zisencane ngokwanele zidinga ukunakwa kwakho.
04 Ingabe iNkampani Ikhokhisa Noma yiziphi Izimali Ezifaka Izicelo?
Njengomthetho jikelele, abaqashi bakhokha abasebenzi - hhayi enye indlela. Ukukhwabanisa komsebenzi ekhaya ukuzama ukuqoqa izimali ezikhohlisayo, ngakho-ke qaphela noma iyiphi inkampani ekhokhisa noma yini. Lokho kusho ukuthi izinkampani ezimbalwa ezisemthethweni zidinga abasebenzi abangakwazi ukukhokha imali yesikhathi esisodwa ukuthola isheke sangemuva nesikweletu. Lokhu kuvame ukuzungeze u-$ 50, kodwa akudingeki ukhokhele lokhu kuze kube yindawo esinikezwayo (efakwe kwisheke sangemuva eligculisayo).
Imali okufanele uyiqaphele:
- Imali yesicelo
- Izindleko zokuhlola
- Imishini ekhethekile kanye nesofthiwe
- Ukuqeqeshwa
- Noma iyiphi imali ephindelayo
05 Yiziphi Amakhono Edingekayo Ukuba Ngumsebenzi Wesikhungo Sokuxhumana Ngekhaya?
Amakhono ahlukahluka kuye ngokuthi uhlobo lomsebenzi. Iningi lifuna abasebenzi babe neminyaka engu-18 nge-diploma yesikole esiphakeme noma i-GED futhi babe nolwazi lwesevisi yamakhasimende wangaphambilini. Ngisho noma ukutholakala kwamasevisi kwamakhasimende efonini kukhethwa, abanye bayokwamukela isipiliyoni ekuthengiseni noma kwezinye izikhundla ezingekho zefoni. Izimfanelo abaqashi bafuna:
- Ukuzethemba
- Ukuzikhukhumeza
- Ubuchwepheshe befoni obuhle (uhlelo lolimi oluhle)
- I-oriented-oriented
- Amakhono ayisisekelo nezibalo zokubhala
- Ulwazi lwezinhlelo zokucubungula amagama
Kukhona namathuba amanengi ama-agent isikhungo sezingcingo ezimbili .
Funda kabanzi mayelana neziqu ze-agent yesikhungo sekholi .
06 Ngisiphi Isizathu Esizokhokhelwa Ngayo?
Ama-agent asezindaweni zokushaya ucingo asebenzayo avame ukukhokhelwa ngomzuzu, ucingo ngalunye noma ngezinga lehora. Ama-agent ahlawuliswa ngocingo ngalinye noma ngomzuzu akhokhelwa kuphela isikhathi esichithwa efonini, hhayi isikhathi esilinde amakholi angene. Ngalolo kholi olukhokhelwe, kusobala ukuthi ukuhamba ngokushesha ngokusebenzisa izingcingo kusho imali eyengeziwe.
Uma umsebenzi uyisimo sokuthengisa, qiniseka ukuthi uyayiqonda yonke imininingwane yentela yokukhokha inzuzo yokuthengisa. Malini umhlomulo? Ingabe kukhona inkokhelo eyisisekelo esincane? Ingabe inkampani izohlinzeka ngokuholela ekuthengiseni? Ukuze uthole ulwazi oluningi mayelana namaholo, bheka lesi sihloko ku- Structures Pay Pay Structures .
07 Ingabe Ama-Call Center Agents Workers noma Contractors Ezizimele?
Izinkampani ziqasha ama-agent e-call center njengabasebenzi futhi njengabontrakti abazimele.
Kungakhathaliseki ukuthi ungumbonisi ozimele noma isisebenzi senza umehluko ezintela zakho. Ngokuvamile kubontonkontileka abazimele, izinkampani azigodli izintela zokukhokha. Kodwa-ke, bayabika imali engenayo ku-IRS, ngubani oyokulindela ukuthi ukhokhe intela kuso.
Abakhiqizi abangezimele bangakhokhiswa kangako isilinganiso samahora ngehora, nakuba abasebenzi bengakhokhelwa njalo umholo wehora. Khumbula ukuthi abaqashi kufanele baqinisekise umholo omncane. Isibonelo, uma isisebenzi sikhokhwa ngezinga lokushaya ucingo futhi kungekho izingcingo ezingena, isisebenzi kufanele okungenani sikhokhwe umholo omncane. Izivumelwano zokuzimela azikho ngaphansi kwemali ephansi noma imithetho yesikhathi esengeziwe.
08 Ngizokukhokhela Kangakanani?
Lokhu kuzwakala njengombuzo olula, kodwa akunjalo. Isihlomelo sabasebenzi basekhaya sisebenza kanzima kakhulu. Ngisho noma inkampani ikhokha ngehora, kungaba namazinga ahlukene wehora ngalinye kumaklayenti ahlukahlukene aleyo nkampani. Futhi uma ukhokhwa ngekholi ngayinye noma ngesisekelo samaminithi, thola ukuthi kunenani elincane ongalindela uma kungenjalo noma amakholi ambalwa angena.
Kungakhathaliseki ukuthi ukhokhelwa yihora noma cha, zama ukuthola ukuthi ukhokhelwa ngamaholo akhokhelwa ngehora, ukuze ukwazi ukuqhathanisa omunye umsebenzi nomunye. Ungakhohlwa ukuthatha izindleko zehhovisi lasekhaya, njenge-line yocingo eyengeziwe noma ukubhaliswa kwegciwane. Futhi uma uqhathanisa nomsebenzi osuselwa emsebenzini ekhaya-ngaphandle kwekhaya, ungase uthande ukufaka imali ekunakekelweni kwengane kanye nezindleko zokuhamba.
09 Mangaki Amahora Angatholakala / Ayadingeka?
Futhi, lokhu kunzima njengokucabanga ukuthi uzokhokhwa kangakanani. Ezinye izinkampani zidinga ukuzibophezela okungenani kwesikhathi, kuyilapho abanye bengadingi inombolo encane yamahora noma abathembise noma yikuphi. Abanye bangadinga ukuthi usebenze ngeviki noma ubusuku, kanti abanye bangase banganikeli ngamahora ngalezo zikhathi.
Labo abaqasha osonkontileka abazimele banganikeza umsebenzi ngomsebenzi wamakhasimende ngabanye. Ngakho uma izidingo ezithile zeklayenti zigcwaliseka, kungase kudingeke ufake isicelo somsebenzi wamakhasimende amasha. Uma ukhetha umsebenzi wesikhathi sesikhathi, hlola lolu hlu lwemisebenzi yesikhungo sezingcingo zangakini .
10 Luhlobo Luni Lokuqeqesha Oludingekayo?
Yonke imisebenzi yesikhungo sezingcingo zomsebenzi izodinga ukuqeqeshwa okuthile, kodwa kungakanani okuzohluka ngokuya kohlobo lomsebenzi nenkampani. Izinkampani eziqasha ama-agent okusebenzela amaklayenti zingadinga ukubuyisela ama-agent uma zihambisa iklayenti elisha.
Izinkampani ezihlonishwa kakhulu zizokukhokhela ukuqeqeshwa, kodwa ezinye izinkampani azikho. Abambalwa empeleni bayokukhokhisa ukuqeqesha kodwa ugweme lezi zinkampani.
Ezinye Imibuzo Okumele Uyibuze:
- Iyini inqubo yesicelo? Kuthatha isikhathi eside kangakanani?
- Ingabe lo msebenzi utholakala esimweni sami? Uma ngihamba, ngingayithatha yini umsebenzi wami?
- Ingabe kufanele ngibe yisakhamuzi sase-US?
- Kuzinkampani eziqashiwe ama-agent njengabasebenzi, unika izinzuzo?