Iningi lalezi zivivinyo zibuza imibuzo enjengokuthi "ingabe unethemba?" Noma, "ingabe ungumholi omuhle?" Bakha i-cliché kanye nemibuzo engemuva "ingabe uyayilalisa?" Futhi "usebenza kahle nabantu?" (Noma yikuphi ukuhlolwa obuza ukuthi "ungumuntu onomuntu?" kufanele ilahlwe ngokushesha!)
Kungani I-Cliche Imibuzo Engayisebenzisi Kwabesomabhizinisi Bomabhizinisi
Akekho othembekile ngaso sonke isikhathi futhi ukuzethemba ngokweqile ngesikhathi esingalungile empeleni kungaholela ekwenzeni izinqumo zebhizinisi ezimbi. Owesifazane webhizinisi ophumelelayo ngokuvamile udinga ukuba umdlali wethimba - noma asebenze njengento ephefumlelwe - hhayi njalo ephikelela ekuholeni. Futhi, ukuba nengqondo evulekile kubaluleke kakhulu kunokuba umuntu "wokudala". Kunokuba uphendule umbuzo mayelana nokuthi usebenza kahle kanjani nabantu kufanele ubuze ukuthi bangobani laba "bantu" okufanele usebenze kahle nabo?
Isibonelo, ukusebenza namalungu omndeni kuyinto ehluke kakhulu ekusebenzeni nabasebenzi abangahlangene, futhi cishe wonke umuntu angahambisana nabantu abahamba kalula. Ngakho-ke akufanele yini umbuzo ube "ungasebenza nabantu abanobunzima, abacasulayo nabamhlophe?" Ngoba lawa maklayenti nabasebenzi ongase uzwe kusuka - labo abanezikhalo, izikhalazo, kanye nezidingo.
Umbuzo ongokoqobo ongazibuza ungabe usebenza nomyeni ongase inselele ngazo zonke izinqumo zebhizinisi ozenzayo? Ngokubambisana kakhulu bambambisene nomyeni nomfazi , lapho bobabili ababambe iqhaza elilinganayo ebhizinisini, bahlale sebhizinisi ndawonye.
Ngenxa yokuthi "abantu" abakwazi ukufakwa esigabeni esisodwa, ukuba "abantu abantu" akuyona imfuneko ebhizinisini njengoba ngikhathazekile.
Okubaluleke nakakhulu, yikhono lokubeka imizwa yakho eceleni ukuze ukwazi ukwenza izinqumo zebhizinisi ezinengqondo, ezisekelwe eqinisweni; hhayi izinqumo ezingokomzwelo zokujabulisa abanye abantu (ngaphandle uma kuhilela ukujabulisa amakhasimende akho). Akufanele yini umbuzo othi "uyathanda yini okwenzayo?" Kubuzwa, kunalokho?
Izinto Ezintathu Zonke Izomabhizinisi Kufanele Zithuthukise
Ukuhlola "ukuhlolwa" kungabiliswa ezintweni ezintathu ezilula kakhulu osomabhizinisi kufanele babe, noma bazimisele ukuthuthukisa, lokho kuyizinto ezibonakalayo zokuqala nokuqhuba ibhizinisi ngempumelelo.
Qaphela igama eliyinhloko lapha "ukuthuthukisa," hhayi "kakade." Isifiso, ukuzimisela, kanye nokukwazi ukufunda amakhono amasha nemikhuba kungabamba iqhaza kunoma yikuphi impumelelo yabesifazane ibhizinisi.
Enye yalezi zinto yisimo sengqondo ongayithola, esinye ikhono esingafundwa kalula, kanti okwesithathu ubuciko buntu abambalwa bethu beza ngokwemvelo kepha ngomkhuba omncane kungenziwa kahle.
Izinto ezintathu ezibalulekile ekufezeni impumelelo ebhizinisini:
- Isimo sengqondo esihle kakhulu seBhizinisi: Ukwenqaba ukuyeka lapho izinto ziba nzima.
- Ikhono Eliyigugu Kakhulu: Inethiwekhi. Inethiwekhi. Inethiwekhi.
- Imfanelo Yomuntu Onamandla Kunazo zonke: Ukuba nomzimba obukhulu (ube umgomo).
Isimo Sengqondo Esihle Kwesibhizinisi
Ingabe ngempela kwenza umehluko ekuphumeleleni komuntu ukuthi ngabe bayethemba yini noma cha?
Akunjalo ngempela. Umuntu othembekile angase abheke ohlangothini oluqhakazile lwezinto futhi abe yisikhuthazo sokuqhubeka nokucindezela phambili, kodwa umuntu ongathembeki angase ahlole izinto ngokucophelela futhi enze izinqumo ezincane eziyingozi. Kungakhathaliseki ukuthi yikuphi, akubona ukuthi ubona kanjani isimo, kodwa ukuthi usabela kanjani esimweni esizovimbela noma senze impumelelo yakho ebhizinisini.
Isimo sengqondo sokuhweba kweqiniso sithatha ukwenqaba ukuyeka uma izinto ziba nzima kepha lokhu akuhlangene nokucindezela noma ukubekezela. I-optimist ingathola njalo "uhlangothi" olunzima lokuyeka; "Mhlawumbe angikwazi ukwenza lokhu, kodwa ngingazama njalo enye into!"
Umuntu ongathembeki angase akhononde ngokuthi kukhona okuyinselele noma okungalungile, kodwa akusho ukuthi baphonsa ithawula. Ngisho nabomabhizinisi abaphumelele kakhulu kufanele benze izinto abangajabuli ngazo ngesikhathi esifushane kodwa bayajabula lapho benza isikhathi eside.
Eqinisweni, abanye abathintekayo ababona okufezekisiwe njengaphansi kokuhle kungase basebenze kanzima ukufeza imiphumela engcono kakhulu.
Ukwenqaba ukuyeka okuthile akufanele kudideke nje ngokuba nenkani. Ukubamba imibono nemikhuba engasebenziyo inenkani (futhi iyisiwula, futhi). Ukucabangela izindlela ezengeziwe zokunqoba izinselele kuyisibonelo sokuthi "ukunamathela," hhayi nje "ingulube-ephethwe."
Umehluko oyinhloko phakathi kokucindezela nokugxila yile nkani inenkani ekuphikeleni inkinga ukwenqaba ukwamukela isidingo sokushintsha. A "angakwenza" isimo sengqondo sisebenza ngezinkinga ngokucubungula izixazululo ezihlukahlukene.
Abesifazane Bomabhizinisi Abamabhizinisi Abaluleke Kunabo Bonke Abadinga Ukuthuthukisa
Inethiwekhi. Zimbalwa izinto ezizokusiza ukuthi uqale futhi ukhule ibhizinisi lakho ngokushesha kunokudala inethiwekhi enamandla.
Akekho umuntu oyedwa owazi konke noma ongakwenza konke. Uma uzihlukanisa kanye nemicabango yakho, uhlukanisa ibhizinisi lakho futhi. Ukuba nokufinyelela ezinhlobonhlobo zezinsiza kungakwandisa ukusebenza kwakho, ulwazi, ukukhangisa kwebhizinisi lakho, namathuba akho okuphumelela.
Uma ungumuntu olwa nomphakathi (noma umama osebenza ekhaya-ongakwazi ukuphuma ngaphandle kwezingane ku-tow) futhi ungenabo othintana nabo ubuso nobuso ukuze wakhe amanethiwekhi, usengasebenza ekwakheni inethiwekhi yebhizinisi kwenye izindlela. Qala ngokujoyina amaqembu ochwepheshe ku-intanethi, uthuthukise ukukhishwa kwezingcingo, izincwajana, nokunye ukuxhumana okulotshiwe.
Enye indlela enhle yokwakha amanethiwekhi ukubandakanyeka kumaforamu, uhlu lwezingxoxo ze-e-mail, namakamelo okuxoxa ukuthi ngandlela-thile afana nebhizinisi lakho noma uhlobo lwekhasimende ofuna ukuliheha.
Sebenzisa amathuba omuntu siqu namanye omphakathi ukuxhuma wena kanye nebhizinisi lakho. Akudingeki ukuba ube nobudlova noma uhlasele, kodwa njalo ube nekhadi lebhizinisi elinikezwayo uma ithuba lokukhuthaza ibhizinisi lakho liziveza.
Isici esibaluleke kunazo zonke sobuntu besifazane osomabhizinisi abaphumelelayo
Unesikhumba esibi. Uma uthatha konke uqobo uzoba nesikhathi esinzima kakhulu ukwamukela imibono nokushintsha, futhi ngeke uphume kakhulu ebhizinisini lakho noma kubasebenzi bakho.
Ukuze uphumelele kudingeka uzimisele ukulalela imibono emisha futhi ucele imibono yabanye ngenkuthalo. Gcina imibono emisha nemibono ephikisayo; ungabasoli.
Ikhono lokwamukela ukugxeka okuzakhayo kuzosiza ibhizinisi lakho lihlale emkhakheni wokugqoka futhi ugweme izinkinga ezingase zibe khona ongase ungakwazi ukuzibona wena ngokwakho. Ngokumane ubonise ukuthi uyakwazisa imibono nezeluleko zabanye kuzokukwenza ubonakale ufinyeleleke kontanga, abasebenzi, namakhasimende.
Ngisho noma ngabe empeleni ungalandeli iseluleko sabo, uma ucela okuningi ukuthi bacabangani, bazobaluleka kakhulu. Uma bebaluleka kakhulu, baqotho nakakhulu kuwe nakwebhizinisi lakho. Ngamanye amazwi, ngokumane ucele ukuvela kwabanye abantu udala inethiwekhi encane yomphakathi yenethiwekhi. Abantu bazokhuluma ngawe nokuthi ibhizinisi lakho liqhutshwa kanjani kufanele ubasize bathole izinto ezinhle zokukhuluma ngazo!
Ebhizinisi, kubalulekile ukuthi wenze izinqumo ezifanele, futhi lokhu akusho njalo ukwenza izinto ngendlela yakho. Lalela abanye, ngisho noma bengenayo isisombululo esifanele kunenkinga, baletha umbono omusha, futhi njalo ungahlala ufunde okuthile kwabanye.
Ukuhlanganisa izinto phezulu nokuqalisa
- Izintandokazi Zokuxhumana: Buza abanye ngezinselelo zabo, impumelelo, futhi uma beneseluleko mayelana nemibono yakho yebhizinisi. Lesi yisinyathelo sokuqala sokuqala ukwakha inethiwekhi yakho ngoba usuvele usazisa abanye ngemibono yakho.
- Ungalahleki: Uma bethi usuhlanya (ukuthola ukwesekwa kokuqala kombono omusha webhizinisi ikakhulukazi kunzima kubomabhizinisi besifazane, lalela ukukhathazeka kwabanye, kodwa esikhundleni sokushiya umbono, uphinde uhlole inani laso kusuka kwamanye amaphuzu wokubuka.
Ukuze uhlolisise uma unezinto ezithathayo ukwenza ibhizinisi akudingeki uphendule imibuzo ekuziphenduleni kokuzihlola, kunalokho, kufanele ubuze imibuzo. Khuluma nabanye besifazane ibhizinisi, ontanga, osebenza nabo, umndeni, nabangani - noma ubani ongase ufunde kusuka. Vele uqiniseke ukuthi ulalele izimpendulo okungaphezu nje kwezindlebe zakho futhi ukhumbule, kusiza ukuba nesikhumba esinyene.