Uhlobo lomkhakha:
Isikhungo socingo, Ukusekela kwe-Tech
Ingemuva:
Isekelwe eCalifornia, Support.com inikeza isofthiwe esekelwe ifu namasevisi wokusekela kwezobuchwepheshe kumakhasimende, nge- chat support support kanye nama- call center agents , okwenza izinkampani zixazulule izinkinga zezobuchwepheshe, ukusekela umkhiqizo, nokuthuthukisa ulwazi lwekhasimende.
Izinhlobo ZemiSebenzi Yasekhaya Nendawo Etholakalayo:
I-Support.com inikeza ukuvuleka okuhlukahlukene okutholakala e-US njengezikhundla zomsebenzi ekhaya.
Lezi zikhundla zokuqashwa ukuze izinzuzo zitholakale.
Uchwepheshe Wezinsizakalo Ezikude: Kule mizi yokusebenza yesikhungo sekhaya , abasebenzi baphendula izingcingo ezingenayo kanye namakhasimende abingelela, banqume ububanzi bezinkinga, bakhuthaze ukuqedwa kokuhlola kwamakhasimende, babhale kahle konke ukusebenzisana nokuxazulula izicelo zamakhasimende ngokuphenya izinkinga nokuthuthukisa izixazululo. Kumelwe ube nolwazi lokucushwa okungenazintambo kuzo zonke izinhlelo zokusebenza, ukulungiselelwa kwenethiwekhi ye-Windows nokulungiselelwa komzila. Kunezinhlobo eziningana ezihlukene zemisebenzi yobuchwepheshe obude. Isibonelo, uchwepheshe wezinsizakalo zamakhasimende ufundisa amakhasimende ekusetshenzisweni kwemikhiqizo efakiwe, iminikelo yesevisi, ukukhokha, amacala kanye nezici zomkhiqizo. Enye indlela yilabo abaqeqeshiwe bezinsizakalo ezikude ekuxoxweni, okubandakanya izibopho zabo kubandakanya amakhasimende okubingelela, ukusiza abadayisi bezokuthengisa ukuxazulula izinkinga zobuchwepheshe, nokuqinisekisa isivumelwano sekhasimende ngokwemigomo nemibandela.
Isikhungo Sokuqondisa Izixazululo: Laba basebenzi basekela futhi baqondisa ochwepheshe bezinsizakalo ezikude. Imithwalo yemisebenzi yansuku zonke ihlanganisa abaqeqeshi be-coaching nabaqeqeshi ukuze kuthuthukiswe amazinga okusebenza, ukuphoqelela izinqubomgomo ze-Support.com, nokuphatha abasebenzi abangaba ngu-15 abade. Iziqu zibandakanya iminyaka engu-4-6 yokuhlangenwe nakho okuhlobene, amakhono enkonzo yamakhasimende aphezulu, amakhono abhaliwe nabomlomo kanye nekhono lokuxhumana imiqondo yobuchwepheshe kumakhasimende.
Umqondisi Wezinkampani Zomxhumanisi : Imithwalo yemfanelo yalesi sikhundla ifaka ubuholi obuhlakaniphile nokuqondiswa kweqembu labaphathi basekhaya, abaphathi, abaphathi bokusekela lobuchwepheshe kanye nabanye abasebenzi basekela. Lokhu kufaka phakathi imisebenzi efana nokubamba iqhaza ekuqashweni kwezinhlelo, okuholela kuzo zonke izigaba ukuze kulungiswe izinkinga zekhwalithi, ukuhlinzeka ngemikhuba yokuxhumana yesikhungo, nokulungisa izimo zesimo sabasebenzi.
Ngaphezu kwezikhundla ezingenhla ukuphathwa kwezokuthengisa kanye nezikhundla eziphezulu ze-akhawunti kungase kube umsebenzi kusuka ekhaya.
Imiholo kanye nezinzuzo:
Zonke izikhundla zenzelwe abasebenzi, hhayi izinkontileka ezizimele, futhi zinikeza izinzuzo, ezifaka ezokwelapha, amazinyo, imibono, 401K, isikhathi esikhokhelwayo futhi sikhokhelwa. Ochwepheshe bokude basuke bakhokhelwa u-$ 10.25 kuya ku-$ 11 ngehora abanezinhlamvu ezimbili (iSpanishi) ezithola ngaphezulu. Imisebenzi eminingi ye-call centre centre .
Iziqu:
Bonke abasebenzi kumele babe namakhono aqinile okuzibandakanyeka kanye nokugqugquzela okukhulu ukuba bahambe kahle. Ochwepheshe bokude kumele badlulise isheke sangemuva bese behlinzeka ngemishini yabo yekhompyutha. Lezi zixhobo zihlanganisa i-PC enezidingo ezithile kanye nokuxhumeka kwe-Intanethi ngesivinini esithile. Ngaphezu kokuhlangenwe nakho okuqondene nomsebenzi okubalulwe ngenhla ochwepheshe bokude kufanele babe namakhono omsebenzi wamakhasimende amakhono, amakhono abalulekile abhalwe phansi nabomlomo, amakhono okuxazulula izinkinga nokuthayipha kwama-30-40 WPM.
Imisebenzi yokuphatha idinga isipiliyoni sokuphatha. Kumele futhi bakwazi ukugqugquzela nabanike amandla abasebenzi, balondoloze amazinga aphezulu okuyimfihlo, futhi kuyasiza ukujwayela ingqalasizinda ye-Support.com, izinqubomgomo, nezinqubo.
Ukusebenzisa izikhundla ku-Support.com:
Sebenzisa iwebhusayithi ye-Support.com yomsebenzi kusixhumanisi esinikezwe phansi bese ukhetha isikhundla ofuna. Ngezansi kuleli khasi kufanele kube inkinobho ethi "Faka isicelo" esizokuqondisa kuhlelo lwayo lwe-intanethi. Gcwalisa izinkambu ezidingekayo, bese uchofoza eceleni ukuqala ukubuyekezwa kobuchwepheshe okuyinto uchungechunge lwemibuzo mayelana nezinhlobo ezahlukene zebuchwepheshe (indlela yokusebenzisa iWindows, izinhlobo ezahlukene zamadivaysi njll.) Emva kokuqeda lokhu kuzodingeka uthumele phinda ufunde futhi uhlanganise incwadi.