Funda i-ins nokuphuma komsebenzi wesikhungo socingo ukuze ukwazi ukuthola umsebenzi wefoni
Kungakhathaliseki ukuthi ufuna imisebenzi yesikhungo sekholi kusuka ekhaya noma ehhovisi lezitini ne-mortar, lezi zinsiza zingakusiza ukuthola indawo yokuvula imisebenzi bese uthola umsebenzi.
Mayelana nomsebenzi wesikhungo socingo
Ngenkathi sonke sinomqondo walokho okubandakanya umsebenzi wesikhungo sendawo, okusho ukuthi, ukukhuluma efonini, imininingwane ethile yomsebenzi ngamunye ingahluka kakhulu. Ngakho-ke lapho uqala ukucinga ngomsebenzi wesikhungo sakho socingo, cabanga ngalezi zinhlobo zomsebenzi wesikhungo socingo :
- Amakholi angenayo noma aphumayo - Amanxusa e-Call centre angathatha izingcingo ezingenayo noma eziphumayo noma kokubili. Ngokuvamile, izingcingo eziphumayo yizingcingo zokuthengisa, ngenkathi kungena noma kungenzeka kungabi khona ukuthengisa.
- Imisebenzi yokuthengisa noma engekho yokuthengisa - Nakuba ngokuvamile i-telemarketing ehambisanayo, imisebenzi yesikhungo sezingcingo akubandakanyi ukuthengisa. Imisebenzi ingaba yinkonzo yamakhasimende, ukukhokha, ukubhuka, isiqinisekiso sekhwalithi, ukuhlolwa kanye nokusekelwa kwezobuchwepheshe. Imisebenzi eminingi ihilela okuncane kokubili. Isibonelo, umsebenzi osebenza ikakhulukazi kwamakhasimende angadinga noma akhuthaze ukuthi ama-agent agqugquzele imikhiqizo ethile ngesikhathi sokusebenzisana namakhasimende.
- Izikhungo zezingcingo zasekhaya ezibhekene nemisebenzi yehhovisi - Nakuba abantu abaningi bangase bakhethe ukusebenza emisebenzini yasekhaya, ekhaya (noma ebonakalayo) yesikhungo sezingcingo azicishe zibe baningi njengemisebenzi yehhovisi. Ngaphezu kwalokho, akuwona wonke umuntu onayo imishini yehhovisi edingekayo ezindaweni zokufonela ekhaya noma ufuna ukutshala kuyo. Ezinye izikhungo zezingcingo ezisehhovisi zivumela abasebenzi ukuba bathuthele ukusebenza ekhaya ngemva kokuqeqeshwa. Uma ucabanga ukuthi ungase ufune ukusebenza ekhaya, noma kunjalo, funda le FAQ Yesikhungo Sekhaya Sekhaya .
- Izakhamphani ezizimele kanye nezikhundla zabasebenzi - Izinkampani ziqasha ama-call centre ama-call center njengabonkontileka abazimele kanye nabasebenzi. Ngamunye unezinzuzo nezinkinga zayo. Izikhungo zekholi ezisekelwe ehhovisi zingaphezu kwamathuba okuba umsebenzi , kodwa isikhungo sokushaya ucingo singahamba nganoma iyiphi indlela. Funda mayelana nokwahlukana phakathi kokuzimela emsebenzini kanye nezikhundla zokuqashwa.
- Izikhundla ezigcwele kanye nesikhathi esithile - Ngenxa yokuthi izikhungo zocingo zidinga amahora amaningi asebenzayo futhi zinabasebenzi abaningi, abaningi banikeza amashejuli aphelele nesikhathi sesikhathi. Lezi ezinye imisebenzi yesikhungo sezingcingo zasemakhaya .
- Ukuqasha ngokuphambene nokusebenza ngaphakathi endlini - Ezinye izinkampani (ezifana ne- Home Shopping Network noma i- GE Retail Finance ) ziqhuba izikhungo zazo zokuxhumana ukuze zisekele amabhizinisi azo ayisisekelo. Ezinye izinkampani zenza imisebenzi ye-call centre ibe yi- BPO (njenge- Alpine Access noma i- Convergys ) eqasha ukusebenza kumaseli asekhaya. Amagatsha kulawa " imisebenzi yokuhlala ekhaya" angasebenza kumakhasimende ahlukahlukene futhi adinga amakhono amaningi.
- Umsebenzi wesikhungo sezingcingo ezikhethekile - Ezinye izikhungo zocingo zidinga abasebenzi abanamakhono akhethekile. Ikhono elivame kakhulu elidingekayo libizwa ngezilimi ezimbili. Imisebenzi ye-call center ye-Bilingual ngokuvamile ikhokha kancane. Amanye amakhono akhethekile anikezela izikhungo zingase adinge ukuthi yi- telehealth yezemisebenzi yobuhlengikazi noma ama-agent alayisensi emisebenzi yomshuwalense . Ukwesekwa okusezingeni eliphezulu kwezobuchwepheshe kungase kube yikhundla elikhethekile lokusebenza ngamakholi, kodwa imisebenzi eminingi eyisisekelo eyenziwa yilabo abaqeqeshelwe amakhono ezobuchwepheshe yizinkampani zabo. Futhi, ama-agent e-call center angathuthela ezindaweni zokuphatha isikhungo sekholi.
Ukukhokha isikhungo socingo
Izikhungo zocingo zingakhokha umholo wehora noma ukhokhe kuphela isikhathi sokukhuluma .
Isikhathi sokukhuluma sizobandakanya izakhiwo zokukhokha ngamaminithi nesikhathi ngasinye. Izikhundla zokuqashwa kufanele okungenani ukhokhe umholo omncane ngisho noma ukhokha isakhiwo sesikhathi sokukhuluma. Izikhundla zesikontrakta ezizimele azihlinzeki ngalezi zivikelo. Ukuze uthole okunye mayelana neholo langempela kanye nezinhlaka zokukhokha, funda ukuthi Amakholi Ezingcingo Akhokha kanjani .
Izidingo Zezikhungo Zezingcingo Nezidingo
Izimfuneko zenkampani ngayinye yama-agent zizohlukahluka ngokuya emsebenzini kanye nezinqubomgomo zenkampani kanye nokusebenza kwebhizinisi. Kodwa-ke, ama-agent ngokuvamile adinga ukuthi abe ngu-18 noma ngaphezulu futhi abe ne-high school degree. (Kodwa-ke, izinkampani ezimbalwa zisebenza emsebenzini, ezifana ne- U-Haul zizoqasha abafundi njengabasha njengama-16.) Ezinye izinkampani zidinga kancane kakhulu ngaleyo ndlela kanti ezinye zinezidingo zomsebenzi wesikhungo esithile esikhethekile. Ukuze uthole okunye okuqondile, funda le ngxenye echaza incazelo yesikhungo sekholi kanye nezimfuneko ze-agent .
Isikhungo Sokuqanjwa Kwamakhasimende E-Home
- Uhlu Lwemisebenzi Yesikhungo Sokuxhumana Kwamanje
- Imisebenzi Yesikhungo Sezingxenye Zesikhathi
- Isikhungo Sezingcingo Ekhaya Ekhaya Ngezinzuzo
- Imisebenzi Yesikhungo Sezingcingo Ekhaya Ezingama-Bili
Izidingo Zezindawo Zomsebenzi Wesikhungo Sezingcingo
Ngisho nezikhungo zezingcingo zasendlini zivame ukuba nezidingo zendawo, ngokuvamile zizwe noma izwe elithile.