Nakuba ukubuyekezwa okuhle kuyizinto ezinhle zokumaketha kuzo zonke izinhlobo zezinhlangano, izibuyekezo ezingalungile (okungakhathaliseki ukuthi zenziwe umsebenzi omncane noma umkhiqizo noma inkonzo embi) kuyingozi yokuthengisa.
Izwi elibi lomlomo liholela edumela elibi eliholela ebubi ebhizinisini.
Amabhizinisi ebhizinisi kuya kwezamabhizinisi akhishwa kancane kokubuyekezwa okujwayelekile, okuthunyelwe, ama-tweets namabhulogi webhulogi kodwa idumela lomsebenzi wamakhasimende ompofu (noma ubuciko) liyanda ngokushesha kwi-intanethi futhi ingahlala isikhathi eside.
Ukwakha nokugcina izinga eliphakeme lokunethezeka kwamakhasimende yingxenye ebalulekile yenqubo yanoma iyiphi inhlangano namasu okusebenza. Ukugcina idumela lenkampani yakho, cabanga ngalokhu okulandelayo.
Funda indlela yokulinganisa Ukwaneliseka kwamakhasimende
Kubalulekile ukusungula isisekelo sokuqapha kwamakhasimende akho. Kusukela ekuhloleni okulula kumathuluzi kufaka iNet Promoter Score, kubalulekile ukunikeza isakhiwo kanye nokuzikhandla ezinyathelo zakho. Yiqiniso, kukhona kokubili ubuciko nesayensi ukukhomba izinyathelo ezifanele kanye nokuzihumusha nokuzihumusha zibe izenzo. Lesi sihloko sinikeza isisekelo sokulinganisa ukwaneliseka kwamakhasimende.
Dala Inhlolovo Yokugculiseka Kwekhasimende
Ukuklama nokuletha inhlolovo yokwaneliseka kwamakhasimende kuyinselele ezinhlanganweni ezingenalo umsebenzi wokucwaninga ngokomthetho. Kuxhomekeke kumsebenzi wezinkonzo zamakhasimende ukudala inhlolovo ecacile, elula ukuyisebenzisa ekala izimfanelo ezifanele.
Ukwengeza, kubalulekile ukuhlola isikhathi esifanele nendawo ukuphatha lolu cwaningo. Zonke izinyathelo ezenzakalweni kumele zicatshangelwe ngokucophelela noma usengozini yokukhipha imiphumela. Leli phepha linikeza imininingwane eyengeziwe ekudalweni kwendiza. Funda kabanzi...
Yeka ukuthi abashayeli abalulekile bakusiza kanjani ukwandisa ukwaneliseka kwamakhasimende
Izinto eziningi zithinta ukwaneliseka kwamakhasimende nokuthembeka. Ukuhlaziywa Kokushayela Okubalulekile kukutshela okubaluleke kakhulu kumakhasimende akho nokuthi ungayisebenzisa kuphi imali yakho ukwenyuka okukhulu kunokwaneliseka kwamakhasimende. Funda kabanzi...
Hlala ugxiliswe eNjongweni, hhayi Ukubala
Amabhizinisi amaningi anama-metrics athembele ekulandeleni ukusebenza kwawo ngezinhloso zenkampani kanye nezinkomba zokusebenza ezisemqoka (i-KPIs). Noma kunjalo, ukugcina amaphuzu nje akwanele. Kumele ubone futhi uphathe imisebenzi eqhuba (noma efaka) izinombolo. Funda kabanzi...
Qonda Izinkomba Zomsebenzi Omqoka
Izinhlangano zibeka izikhombisi zokusebenza eziphambili (KPIs) ukuqapha intuthuko yazo ngokumelene nezinhloso namasu abalulekile. Ukubona i-KPIs efanelekile kuyisimo esiyinselele sokuphatha. Funda kabanzi...
Ukwaneliseka kwamakhasimende eBenmark
Ukumaketha kuyindlela yokuqhathanisa inhlangano yakho (noma imisebenzi) ngokumelene nezinye izinhlangano embonini yakho noma, endaweni enkulu emakethe.
Ungase uqhathanise izinkampani zamakhasimende akho eziphumelele kakhulu kunanoma ubani. Noma, ungase ubheke inkampani ngaphandle kwemboni yakho eyaziwa ngenkonzo yamakhasimende ephawulekayo. Ukusungula isinyathelo sokubheka isinyathelo esibalulekile sokulinganisa (nokuthuthukisa) isevisi yakho yamakhasimende nokwaneliseka. Funda kabanzi...
Qinisekisa ukuthi ithimba lakho lonke liphethe ukugculiseka kwamakhasimende
Ngenkathi iminyango ethile isuswe kude nokuxhumana ngqo kwamakhasimende, zonke izingxenye zebhizinisi zithonya ukwaneliseka kwekhasimende jikelele. Lesi sihloko sinikeza amathiphu amaningi okubandakanya inhlangano ebanzi futhi ithuthukise "ukusizwa kwamakhasimende". Funda kabanzi...
Zama Ukuzwa Okushiwo Amakhasimende
Ngokwemvelo, amakhasimende avame ukugxila ekukhulumeni kwabo ohlwini oluthile lwezimpikiswano ezungeze umkhiqizo noma amasevisi wakho.
Kubalulekile ukuthuthukisa amakhono (nezinqubo) ukugcina amakhasimende nokuzama ukuqonda kangcono izinselele nezidingo zabo zangempela. Lezo zinselelo (nezidingo) zingase zihluke kakhulu kunalokho ezikuchazayo kuwe. Funda kabanzi...