Izinhlobo zamaCenter Call

Yazi umehluko phakathi kwemisebenzi ehlukahlukene yesikhungo socingo

Izikhungo zekholi yizindawo lapho opharetha befoni (noma ama-agent centre centre) bengena izingcingo ezingenayo kanye / noma benze amakholi aphumayo kumakhasimende kanye nemikhiqizo yokuthengisa. Kodwa kunezinhlobo eziningana zezikhungo zokushaya ucingo.

Ama-Call Centres Call

Eyaziwa nangokuthi izikhungo zekholi zasekhaya, lezi zinhlobo zezikhungo zokushaya ucingo zingumsebenzi oyedwa komuntu ngaphakathi kwendlu yomuntu. Ungase ube isisebenzi noma isikontrakta esizimele. Ngokujwayelekile, uzobe usebenzisa imishini yakho kunokuba uhlinzekwe yona.

Ngeke kudingeke uhambise, kodwa ungase uvalwe esimisweni esimisiwe. Futhi uxwayiswe ukuthi lokhu kuyindawo ehloswe yizikhwama zomsebenzi ekhaya, ngakho udinga ukucwaninga noma yiliphi ithuba kahle. Funda kabanzi mayelana nokuqala isikhungo sokushaya ucingo .

Amasevisi Ezingcingo ezingenayo

Ezinye izikhungo zokufonela kuphela zithatha izingcingo ezingenayo, ngamanye amazwi, ikhasimende likubiza kunokuba ubiza ikhasimende elingenzeka. Izindaba ezimbi, zingase zibize kuphela ngoba zinenkinga, futhi kungenzeka ukuthi zibambe isikhathi eside ngaphambi kokuba ukhulume nazo. Lezi zikhungo zocingo zivame ukugxila ekusebenzeni kwamakhasimende, ukunikeza usizo kumakhasimende anenkinga noma abadinga imiyalelo noma ukuthatha ama-oda noma ukubhuka phezu kwefoni. Noma kunjalo, ukuthengisa kusengaba yingxenye ebalulekile yomsebenzi we-agent wesikhungo socingo olungenayo, ikakhulukazi engeza izinto noma ukuthengisa. Kungadingeka ukuthi usebenzise i-database ukuze ubuke izimpendulo zemibuzo yekhasimende bese uxazulula izinkinga zabo.

Ungase ufake ama-oda akho ngokunembile ukugcwaliseka.

Ama-Call Centr Outbound

Ezinye izikhungo zekholi (ngezinye izikhathi ezibizwa ngokuthi izikhungo zokuxhumana nge-telemarketing) zenza izingcingo eziphumayo kuphela. Ubiza amakhasimende angase abe khona kunokuthola izingcingo ezivela kubo. Lezi zivame ukusetshenziselwa ukuthengisa futhi zingcono kubantu abanamakhono okuthengisa.

Kungaba kubanda ukubiza uhla lwezinombolo noma ukulandela okuvela kubantu abathintekayo emkhiqizo noma enkonzweni. Isikhundla lapho kufanele wenze izingcingo eziningi ngaphambi kokuba uthengise nokuthi uzobhekana nokuphika okuningi. Kuthatha isimo sengqondo esihle futhi isikhumba esinzima ngezinye izikhathi.

Imisebenzi Yesikhungo Sezingcingo ezimbili

Kudingeka ama-agent angama-bilingual, ikakhulukazi labo abangakwazi ukukhuluma iSpanishi kanye nesiNgisi, kodwa nangezinye izilimi kuye ngokuthi umkhiqizo nendawo yensizakalo. Lezi zisebenzi ngokuvamile zikhokha ngaphezu kwezikhundla zolimi olulodwa.

Imisebenzi Yesikhungo Sezingxenye Zesikhathi

Zombili izikhundla ezigcwele kanye nesikhathi esithile zitholakala ezindaweni zokuxhumana. Ezinye izinkampani zingadinga ukuzibophezela isikhathi esigcwele kanti ezinye azizinikele kwinani elithile lamahora. Ezinye ziguquguquka ngokuqondene nokuthi yiziphi amahora osebenzayo, kanti ezinye zidinga ukushintshwa okuqondile, okuvamile. Kungenzeka ukuthi ubusuku nempelasonto kungenzeka, kanye nomsebenzi wonyaka.

Ukuze uthole okwengeziwe mayelana nalezi zinhlobo zemisebenzi yesikhungo sezingcingo, funda konke mayelana nomsebenzi wesikhungo socingo nezinto ezinhlanu zokwazi ngezikhungo zokushaya ucingo ekhaya

Thola i-Job Center Call Job

Sebenzisa lezinhlu ukuze uthole abaqashi abahloniphekile abanamathuba omsebenzi wesikhungo sekhaya.