01 Ngaphambi Kokuhamba, Kufanele Ukwazi ...
Izikhungo zekholi zasekhaya, empeleni, zithuba langempela labantu baqala ukuthola imali ekhaya. Lokho kusho ukuthi usazokwazi izibonakaliso zesikhwama sokusebenza ekhaya ngoba abaculi be-con baziwa ukugqoka amacebo abo ukuze babonakale njengomsebenzi wesikhungo sekholi ekhaya.
Ngokuvamile, imisebenzi eminingi yesikhungo sekholi ebonakalayo ifuna abantu abakhulume kahle futhi abanokwethenjelwa futhi okungenani banomsebenzi othile wamakhasimende noma isipiliyoni sokuthengisa. Ngokuyinhloko, abangekho ikakhulukazi abanentshisekelo ukuthi abafakizicelo banamayunivesithi ekolishi, okwenza izikhungo zocingo zibe nethuba elihle kubantu abanezifundo zamabanga aphezulu noma abantu abaguqula imisebenzi ukuze basebenze ekhaya. Kodwa-ke, kukhona nakanjani kokubili kanye nokuziqhenya kule misebenzi, ngokuqala ukuthi bakhokhwa kanjani.
Into Yokuqala Yokukwazi: Ukuthi Isihlengo Sisebenza kanjani
02 # 1 - Ama-Agent Call Centre Akufanele Awenze Umholo Omncane
Kulungile, imisebenzi ethile ye-call centre ayiqinisekisi umholo omncane. Lokhu kungenxa yokuthi ezinye izinkampani ziqasha ama-agent abo njengezinkontileka ezizimele hhayi abasebenzi. Abasebenzi e-United States kumele bathole umholo omncane esimweni lapho bahlala khona; Nokho, izinkontileka azikho. Futhi imisebenzi eminingi kangaka kubontonkontileka abazimele inezakhiwo zokuqhathanisa ezingakhokhela ngekholi ngayinye noma ngomzuzu ngamunye ngakho-ke azikhokha kakhulu uma ivolumu yocingo ilula. Ngenxa yalokho, inani elincane lemali yesinxephezelo aliqinisekisiwe.
Ngakho-ke njengoba ucabanga ukuthi usebenza njengomphathi wesikhungo sekholi qinisekisa ukuthi uyaqonda ukuthi isinxephezelo sesikhungo sekholi sisebenza kanjani ngokujwayelekile futhi ikakhulukazi ezindaweni ozisebenzisayo.
Into elandelayo yokwazi: I-Out-of-Pocket Costs
03 # 2 - Ama-Agents Anezizindleko ze-Pocket Out-of-Pocket
Ngisho noma uqashiwe njengesisebenzi, cishe kuzodingeka uthenge imishini ethile kanye / noma amasevisi ukuze usethe ihhovisi lakho lekhaya lokushaya ucingo . Cishe zonke izinkampani zilindele ukuthi ama-agent azo abe namakhompyutha awo, okumele ahlangabezane nezidingo ezithile. Ukungafani okungajwayelekile, i- Apple At-Home , inikeza ama-agent ama-computer. Abaningi futhi balindela ama-agent ukuba athenge ama-headset awo, isofthiwe noma ezinye izinto zokusebenza.
Ngokujwayelekile izindleko zomugqa wocingo kanye / noma insizakalo ye-Inthanethi iwela ku-agent, nakuba abambalwa bazobuyisela abasebenzi babo. Ngezinye izikhathi ama-agent (bobabili abasebenzi nabontonkontileka) kulindeleke ukuba athathe umthamo wezinyathelo zokuhlola, futhi ngezinye izikhathi izinkontileka ezizimelayo empeleni zilindeleke ukuba zikhokhele izimali zokuqeqeshwa kwazo. Ngincoma ukuthi ugweme izinkampani ezikhokha lezi zimali.
Into Elandelayo Yokukwazi: I- Geography yenza umehluko
04 # 3 - Okubalulekile Lapho Ama-Call Centre Agents Live khona
Uma usebenza kusuka ekhaya, kubonakala sengathi akufanele kwenze umehluko kunoma yiliphi izwe noma izwe oyitholile. Kodwa-ke, ngenxa yemisebenzi yomsebenzi nezinye izinto, izinkampani eziningi eziqasha ama-agent agents ezikude zibaqashe kuphela ezindaweni ezithile. Ngokuvamile baqasha emazweni athize, nakuba abanye badinga ama-agent aphile ngaphakathi kwendawo ethile yedolobha. Lokhu kuyiqiniso ikakhulukazi ezinkampanini eziqashiwe ama-agent njengabasebenzi kunokuba kube ngabontonkontileka abazimele.
Into Elandelayo Yokukwazi: Amakhono adingekayo ukuze kukhuliswe imivuzo
05 # 4 Amakhono amaningi Nemfundo Unayo Engcono Uzokhokhelwa
Yiqiniso, lokhu kuyiqiniso kakhulu emisebenzini yonke yomsebenzi, futhi izikhungo zekholi ezisemakhaya azifani. Futhi nakuba izikhungo zokubiza ziwumsebenzi omuhle kubantu abanezemfundo ephakeme noma okuhlangenwe nakho okuncane emsebenzini, i-degree yasekolishi noma ikholeji kuzokusiza ukuba uthole imisebenzi engcono yokukhokhela amakhasimende. Esinye isizathu sokuthi izinkampani zinikeze imisebenzi emisebenzini yasekhaya ukuthi zifuna ukuheha abasebenzi abanamakhono amaningi nemfundo ngaphandle kokukhokhisa imali ekhokhelwayo ngokukhokhela umholo, kunalokho kunikezwa umsebenzi wokusebenza ekhaya.
Ngaphezu kwalokho, kunemisebenzi eminingi ekhethekile yesikhungo sekholi lapho amakhono athile afisa khona. Lokhu kufaka hlangana nomsebenzi wesikhungo semitjho yesibili, ukwesekwa kwe-tech, imisebenzi yezamakholi wezokwelapha (okuhle kumaRN namaLPN), imisebenzi ehlobene nokuhamba (ama-agent wokuhamba) nomsebenzi womshuwalense (abahlengikazi kanye nama-inshuwalense).
Into elandelayo yokwazi: Yiziphi izinkampani eziqasha ama-Agent Call Center Agents
06 # 5 - Ukutholaphi Umsebenzi Wesikhungo Sokuxhumana Ngekhaya
Sebenzisa lezinhlu zezinkampani ukuze unciphise amathuba ezinkampani eziqasha lapho uhlala khona futhi zifuna amakhono akho.
- Uhlu olugcwele lwezinkampani zezingcingo zasekhaya
- Izinkampani Zesikhungo Sezingcingo Zikahulumeni
- Amasevisi Ekhaya LaseKhanada
- Izikhungo zezingcingo ezimbili
- Umsebenzi Wesikhungo Sezingcingo (Ngezinzuzo)
- Iholide, Imisebenzi ye-WAH yonyaka
- Amakholi Ezokwelapha
- Imisebenzi Yesikhungo Sezingxenye Zesikhathi
- Ukusekela kwezobuchwepheshe
- Imisebenzi Yokuhamba
- Isevisi yamakhasimende wengxoxo