Funda mayelana Nemisebenzi Ezinkinga Zokuxhumana
Yini Ukubamba Nezimpikiswano Zabacwaningi?
Ngokuvamile ingxenye yezingcingo zeqembu le-SWAT , izingxoxo zezingxoxo zamaphoyisa ziphendula ezimweni ezibucayi lapho kuthathwe khona ama-hostage noma lapho abantu abazibulala noma abayingozi bezivimbela khona futhi benqabe ukuzidela.
Indima yabo ukukhuluma ngezihloko ezihilelekile futhi zibaqinisekise ukuba baziphendulele ngokuthula, ngaphandle kokuzilimaza ngokwabo noma kwabanye. Nakuba ngokuvamile kuthiwa abaxoxisana nabathunjwa, isikhathi esifanele kakhulu sixoxisana nezinkinga njengoba izingxoxo zisebenza nabantu kuzo zonke izinhlobo zezimo ezihlukumezayo.
Abathengi bezingxabano basebenzisa amakhono okuxhumana kanye nolwazi lwabo lwe-psychology ukukhomba ukuthi ngubani ophethe noma olawula ngesikhathi sokuthunjwa noma izimo ezibucayi, ahlanganyele enkulumweni, ahlolisise isimo sengqondo sezihloko ezihilelekile futhi athumele ulwazi olubalulekile kwabanye abaphathi bezemidlalo.
Ukwaziswa abangakuqoqa nokuhlinzeka kungasiza ithonya izinqumo nezenzo zomsebenzi womyalo, futhi inkhulumomphendvulwano abangena kuyo ingakwazi ukusindisa izimpilo zalabo abathintekayo kuphela, kodwa izikhulu eziphendulayo ngisho nabasolwa.
Ungaba Njani Umxhumanisi Wezokubamba?
Abaningi abaxoxisana nabo baqala ukusebenza njengamaphoyisa , okusho ukuthi okokuqala okudingekile ukuthi uyenze ukuqinisekisa ukuthi uhlangabezana neziqu ezincane zephoyisa futhi usebenzela ukuba ube yiphoyisa .
Ngokuvamile, amathuba okuxoxisana nabamakhosi aseMinyangweni yamaphoyisa amakhulu, amahhovisi omsebenzi kanye nama-ejensi asezingeni likahulumeni kanye nesifundazwe. Njengezikhundla ezikhethekile, kungase kube iminyaka embalwa ngaphambi kokuba ukwazi ukuhamba endaweni yokuxoxisana nenkinga.
Ngokuvamile, izingxoxo zivela emaphoyiseni abaphenyi noma ama-agent akhethekile .
Kungadingeka ukwakha iminyaka yobuchwepheshe kwezinye izindawo, kufaka phakathi amaqembu okuphendula amaqhinga kanye nophenyo lobugebengu.
I-National Council of Negotiation Associations (NCNA) incoma ukuthi abaxoxisana nabo babe nezinga eliphakeme lokuzithiba, bakwazi ukuhlala bezolile ngisho nangaphansi kokucindezelwa okukhulu, babe namakhono angavamile okuzibandakanya, bakwazi ukulalela ngokugcwele, bakwazi ukusebenza kahle ngaphakathi kweqembu.
Uhlobo Luni Lokuqeqesha Amaphoyisa Ababambisene Nabathengi Abathola?
Ekuqaleni, abaxoxisana nabo bavame ukuthola amahora angama-40 okuqeqesha ngezihloko ezinjenge-psychology, ukungenelela kwezinkinga, ukulalela okusebenzayo nokuphathwa kwezigameko. Babuye babuyekeze izifundo zezifundo kanye nezinhlelo zokudlala indima.
Uma sebeqeqeshiwe, abaxoxisana nabo baqhubeka nokufundiswa nokuqeqeshwa okuphambili, amafayela e-case review ezweni lonke, futhi baxhumane nabanye abaqeqeshiwe bezinkinga zokuxoxisana ukuze bafunde futhi baqhathanise izindlela zokusebenza kangcono emisebenzini yabo.
Ingakanani Ingxabano Abaxoxayo Abayoyithola?
Abathengisi bokubamba iqhaza kanye nezinkinga ngokuvamile bahola umholo ofanayo njenganoma yimuphi omunye amaphoyisa, i-agent ekhethekile noma umphenyi wobugebengu uzoba nesilinganiso esifanayo neminyaka yokusebenza. Lokhu kusho ukuthi ngokuya komnyango, izinga lemfundo kanye nesipiliyoni, abaxoxisana nabo bangathola phakathi kuka-$ 30,000 no- $ 90,000 noma ngaphezulu.
Kungani Kufanele Ufune Ukuba Umxhumanisi Wezinkinga?
Ngokusho kwedatha ebikwe yi-NCNA, izingxoxo zezinkinga ziphumelele ekuphethweni kwesiphetho esiphephile, esinokuthula nesingenaso isiphephelo ngamaphesenti angu-79 okuphuma kwamakholi. Njengomxhumanisi wezokuxhaphaza, nawe, ungadlala indima ebalulekile ekugcineni abantu abangenacala, amaphoyisa kanye nabasolwa bephephile futhi bengenakho ukulimala.