Ukubukeza Izingxoxo
Izingxoxiswano zihlukanisa ngezigaba ezimbili: ingxoxo yokuhlola kanye nokuxoxwa noma ukuqokwa kwengxoxo. Izingxoxo zokuhlola zisetshenziselwa ukufaneleka umuntu ozobhapathizwa ngaphambi kokuba ahlangane nomphathi wezokuqasha ngokukhethwa okungenzeka. Ingxoxo yokuqasha noma yokukhetha ingathatha izinhlobo eziningi ezahlukene. Izingxoxo zokuhlola ziyizinqubo ezijwayelekile ezinkampanini zokondla abakhethiwe ithuba lomsebenzi owodwa. Lezi zingxoxo zivamise amasu okusheshayo, asebenzayo futhi aphansi aholela ohlwini oluthile lwabaqeqeshiwe abafanelekayo. Lezi zingxoxo zigcina isikhathi nemali ngokuqeda abaqashiwe abangafanelekile.
Uma umenywa ebusweni ukuze ubhekane nengxoxo yokuhlola, ngokuvamile uyoba nomqashi wesithathu noma omunye ovela eMnyangweni Wezabasebenzi. Lezi zibhekwa njengabalindisango benkampani. Abajwayelekile abaxoxisana nabo abanolwazi nabaqeqeshiwe abanekhono ekuxoxweni nasekuboneni abahlolwayo.
Laba baxoxisana nabo kufanele baphumelele ekugwebeni uhlamvu, ukuhlakanipha, futhi uma lowo ozobhapathizwa ehambelana nesikhungo senkampani . Kumele futhi kube kuhle ekuboneni amafulegi abomvu noma izindawo eziyinkinga emlandweni womsebenzi we-candidate kanye neziqu ezijwayelekile . Ezinye izibonelo zokuxoxwa kwezingxoxo zihlanganisa izingxoxo zocingo , i-computer interview, i-video yengxoxo yenkomfa kanye nengxoxo ehleliwe.
Izingxoxo zocingo
Inkhulumiswano yocingo yindlela ejwayelekile kakhulu yokwenza ucwaningo lokuqala lokuhlola. Lokhu kusiza lowo ophendula imibuzo kanye nomuntu ozobhapathizwa ukuba abe nomqondo ojwayelekile uma behlangene ngokufuna ukuxoxa ngaphandle kwengxoxo yokuqala. Lolu hlobo lokuxoxisana lubuye lugcine isikhathi nemali. Kungenzeka ukuthi bayathengiswa ukubuyekezwa kwabanye ababuzayo. Umgomo, ngoba ozobhalwa ngesikhathi kuxoxwa ngefoni, ukuhlela ukuhlangana ubuso nobuso.
Izingxoxo zekhompyutha
Inkhulumomphendvulwano ye-computer ihilela ukuphendula uchungechunge lwemibuzo eminingi yokukhetha ukuxoxwa komsebenzi noma ukuhambisa ukuqhubeka. Ezinye zalezi zingxoxo zenziwa ngocingo noma ngokufinyelela iwebhusayithi. Uhlobo olulodwa lwenziwa ngokuqhuma izinkinobho ezifanele ucingo ukuze uphendule. I-Wal-Mart isebenzisa le ndlela yokuhlola abakhiqizi, amasheya, kanye nabameleli bamakhasimende.
Olunye uhlobo lwe-interview lwama-computer lunikezwa ngokufinyelela iwebhusayithi uma usebenzisa ikhibhodi yekhompiyutha kanye negundane. Ukuphucula Ukuthuthukiswa Kwasekhaya kusebenzisa lolu hlobo lokuhlola. Eminye yemibuzo yazo zombili lezi zinhlobo zokuxoxisana zihlobene nokuziphatha. Isibonelo, "Uma ubona osebenza naye osebenza naye ethatha ibha le-candy bese uyidla, ingabe.
Ukulwa nomsebenzi osebenza nabo, b. Tshela umphathi, c. Ungenzi lutho."
Izingxoxo zevidiyo
Izingxoxo ze-Videophone ne-Video Conferencing zihlinzeka ukudluliswa komsindo namavidiyo phakathi kwamasayithi akude. Ngaphezu kwengxenye yezinkampani ezinkulu kakhulu zase-US sezivele zisebenzise ukuxhumana kwevidiyo. Kuyindlela elula yokuxhumana kanye nokunye okuhlangene nemihlangano ebusayo ebusweni.
Noma ubani, noma yikuphi emhlabeni angenza inkulumo yevidiyo nokusebenzisa imakrofoni, ikhamera, nesofthiwe ehambisanayo. Ukuxhumana kwevidiyo kuyatholakala kwi-intanethi. Ukuwa kwayo okuqhubekayo ezindleko kwenza kube yimithombo ethandwayo yamabhizinisi kanye nokusetshenziswa kwekhaya .
Ngokungafani nezingxoxo zokuhlola, ungasebenzisa ukuxoxisana ngokwendabuko noma ukukhethwa kwendabuko. Lezi zingxoxo ziqashiwe ngezindlela ezimbili lapho ozobhapathizwa khona azoxoxa nomqashi ngokufaneleka komsebenzi.
Iningi lalezi zingxoxo zenzeka emahhovisi e-ofisi kwelinye lamafomethi amaningana afana nalokhu: izingxoxo zomuntu ngamunye.
I-One-on-One Interviews
Lona kungxoxwa yendabuko lapho abazohlangana nabo behlangana nomuntu oqashiwe, ngamunye ngamunye. Omunye umuntu ozobhalwa nguye unikezwa ingxoxo eyingqayizivele. Kungenziwa ngokuhlelekile. Bobabili umqashi nomqashi bavame ukuhamba kulokhu kuxoxwa ngomqondo wokuthi noma ngabe akulungile yini.
Izingxoxo zensiza
Izingxoxo zensiza zenzeka uma abaqashi bebedluliselwa kusuka kumuntu oxoxisana naye kwenye ingxoxo kulo lonke usuku. Ayikho isinqumo esenziwe kuze kufike ingxoxo yokugcina futhi bonke abaxoxwa nabo baye bajabulela ithuba lokuxoxisana ngokuxoxisana komunye nomunye. Njengomuntu ozobhapathizwa, unethuba elilodwa lokwenza ilungelo lokuqala kuqala.
Umqashi kufanele aqinisekiswe futhi alungele ukuxoxisana okulandelayo. I-interviewal serial esetshenzisiwe, njengesibonelo, lapho uJohn Carter ebuza ukuthi isikhundla sikaMenzi wezokuThengisa. Wabamba iqhaza ezinkulumweni eziningana kulo lonke usuku, waya emihlanganweni yomphakathi kusihlwa, futhi waqala inqubo ngosuku olulandelayo. Ngezinye izikhathi, le nqubo ingathatha ngempelasonto ephelele noma izinsuku eziningana.
Izingxoxo ezilinganayo
Ezingxoxweni ezilandelanayo, lowo ozobhapathizwa uhlangana nomunye oyedwa noma ngaphezulu abaxoxisana ngesisekelo esisodwa. Lokhu kwenziwa phakathi nezinsuku ezimbalwa, amasonto noma ngisho nezinyanga. Ucwaningo ngalunye lufanele ludlulisele ozobhapathizwa ngokuqhubekayo ekufundeni imininingwane eyengeziwe mayelana nesikhundla, inkampani, futhi ngethemba, ukunikezwa komsebenzi. Isibonelo salolu hlobo lokuxoxisana senzeke ngenkathi ngixoxwa ngesikhundla seMphathi Webhizinisi eNyakatho ye-State University. Ngaya ezinkingeni eziyisishiyagalombili ezihlukene ngezinyanga ezintathu.
I-Panel Izingxoxo
Esikhulumweni sephaneli, lowo ozobhapathizwa ubonakala ngaphambi kwekomidi noma iphaneli labacwaningi. Lolu hlobo lokuxoxisana luvame ukuqhutshwa isikhathi futhi luhlela ukusebenza kahle ukuze kufakwe iphaneli. Abafakizicelo bahlolwa ngamakhono , iziqu, kanye namandla abo okucabanga ngezinyawo zabo. Lolu hlobo lwengxoxo lungasabisa umuntu ozobhalwa.
Ngezinye izikhathi umuntu ozizwayo unomuzwa wokuthi akanakho ukulawula phezu kwephaneli. Enkulumweni yephaneli , ozobhapathizwa kufanele agxile kumalungu amabili noma amabili futhi alawule ukusabela kwabo. Kodwa-ke, kubaluleke kakhulu ukuthi uthintane amehlo futhi uxhumane ngamunye nelungu ngalinye leqembu noma iphaneli. Isibonelo sesimo lapho i-panel yokukhulumisana isetshenziselwa ukuvula umsebenzi we-Tulsa Community College ku-Provost; amanyuvesi amaningi nezinye izikhungo zomphakathi zisebenzisa i-panel interview.
I-Group Interviews
Enkulumweni yeqembu , inkampani ibuza iqembu labagcotshwa endaweni efanayo ngesikhathi esifanayo. Lolu hlobo lwengxoxo lunikeza inkampani umqondo wokuba khona kobuholi kanye nesitayela somholi. Umcwaningi ufuna ukubuka ukuthi yimaphi amathuluzi okukholisa owenzayo.
Ingabe lowo ozobhapathizwa usebenzisa ukuphikisana nokucabangela ngokucophelela noma owenzayo ahlukanise futhi anqobe. Umuntu oxoxisana naye angase abize lowo ozobhapathizwa ukuthi akhulume ngenye inkinga nabanye abazobhapathizwa, axazulule inkinga ngokubambisana, noma axoxe ngeziqu zabameli ngaphambi kwamanye abakhethiweyo.
Lolu hlobo lokuxoxisana lungase lunqothule umuntu ozobhapathizwa. Umuntu ozobhapathizwa udinga ukuqonda ukuguqulwa kombuzo owenza imibuzo futhi aqinisekise imithetho yomdlalo. Udinga ukugwema ukungqubuzana kwamandla amaningi, njengoba benza ukuthi lowo ozobhapathizwa abonakale engabambisani futhi ekhulile. Umphenyiwe udinga ukuphatha abanye abakhethiweyo ngenhlonipho ngenkathi eqhuba ithonya phezu kwabo. Ngesikhathi esifanayo, udinga ukugcina amehlo akhe kumuntu obuza imibuzo ukuze angaphuthelwa amaphuzu abalulekile.
Isimo noma Umsebenzi Wokuxoxisana
Ezingxoxweni noma ezibucayi zokusebenza, abazobhapathizwa bangacelwa ukuba badlale indima enye yemisebenzi yomsebenzi. Lokhu kwenziwa ukuhlola amakhono athile . Abafakizicelo banganikezwa isimo esithile, esicatshangelwayo noma inkinga. Babuzwa ukuthi bangayisingatha kanjani noma bachaze isisombululo esingaba khona. Lokhu kungaba nzima uma oxoxisana naye enganikeli ngolwazi olwanele ukuze ozobhapathizwa ancome isisombululo noma inkambo yesenzo. Lolu hlobo lwengxoxo lusetshenziselwa ukukhetha abaqokelwe ukuvula umsebenzi kummeleli wezeMakhasimende emnyangweni noma esitolo sesaphulelo.
I-Audition Interview
Izingxoxo zokucwaningwa kwamabhuku zisebenza kahle ngezikhundla lapho izinkampani zifuna ukubona ozozikhethela ngaphambi kokwenza isinqumo sokuqashwa. Abacwaningi bangase bathathe lowo ozobhapathizwa ngokusebenzisa ukulinganisa noma ukuvivinya okufutshane ukuze bahlole amakhono omfundi. Lokhu kuvumela ukuthi umuntu ozobhapathizwa akhombise amakhono akhe ngezindlela zokuxhumana ezijwayele ukhetho. Ukufaniswa nokuzivocavoca kufanele kunikeze ozobhapathizwa umqondo olula walokho okufake isicelo sesimo kudinga. Lolu hlobo lwengxoxo lusebenza kahle ngokuvuleka kwemisebenzi yabahleli bekhompiyutha , abaqeqeshi, ama-welders, kanye nemishini.
Ukucindezeleka Ukuxoxa
Ukuxoxisana ngokucindezeleka ngokuvamile kuhloswe ukubeka ozobhapathizwa ukucindezeleka futhi ahlole ukusabela kwabo ngaphansi kwengcindezi noma ezimweni ezinzima. Umuntu ozobhapathizwa angase agcinwe egumbini lokulinda isikhathi esingakapheli ihora ngaphambi kokuba umxoxisana naye amthobele. Okhethiweyo angase abhekane nobumnyama obude noma ukubuka okubandayo. Umuntu oxoxisana naye angase acindezele obala izinkolelo noma isahlulelo sombuzo.
Bangase bacele ozobhapathizwa ukuba enze umsebenzi ongenakwenzeka ngendiza, njengokuthi, uqinisekise lowo oxoxisana naye ukuthi atshintshe izicathulo nomuntu ozobhalwa. Ukuhlambalaza, ukukhwabanisa nokuxhunyaniswa okungaxhunywanga kujwayelekile kakhulu. Konke lokhu kucatshangelwe ukuthi kubonwe ukuthi ngabe lowo ozobhapathizwa unomthelela noma yini okumele akwazi ukulwa nomkhuba wenkampani, amaklayenti enkampanini noma noma yikuphi ukucindezeleka okungenzeka.
Ngiye ngathola ingxoxo yokucindezeleka . Anginandaba nalolu hlobo lwengxoxo nhlobo. Ngivame ukuzola nokuzethemba ngokwezinhlobo eziningi zokuxoxisana. Ngangizama ukuvula le ngxoxo ngokuzungezile ukuze ngizuze. Kodwa ekugcineni, ngabuza oxoxisana nabo ukuthi lokhu kubonisa indlela abaqhuba ngayo ibhizinisi labo lenkampani. Akudingeki ukuthi, lowo obuza imibuzo wayengawuthandi lo mbuzo. Angikwazi ukuqonda ukuthi kungani umuntu efuna ukusebenzela inkampani ebeka kuwe ngamahhukhi kanje.
Ukuziphendulela kokuziphatha
Izinkampani eziningi ziya ngokuqhubekayo zisebenzisa ingxoxo yokuziphatha . Basebenzisa ukuziphatha kwangaphambilini komfelandawonye ukukhombisa ukusebenza kwabo esikhathini esizayo. Ngokuya ngemithwalo yemfanelo nemibandela yokusebenza, umuntu ozobhapathizwa angacelwa ukuba achaze isimo esidinga amakhono okuxazulula izinkinga, ukuvumelanisa nezimo, ubuholi, ukuxazulula izingxabano , ukuxubusha okuningi, isinyathelo noma ukuphathwa kokucindezeleka . Ophendulayo ufuna ukwazi ukuthi lowo ozobhapathizwa wasingatha kanjani lezi zinhlobo zezimo. Kunezinhlobo eziningana zokuxoxisana ngokuziphatha .
- Ukuxoxwa okwenziwe ngemibandela ekhethiwe: Abaxoxisana abanekhono bavame ukusebenzisa lokhu. Bacela uchungechunge lwemibuzo yokuziphatha nemibuzo engeyona yokuziphatha. Imibuzo ivame ukuhlangana futhi ihloselwe ukuqoqa imininingwane mayelana nokukhathazeka komqashi ngamunye.
- Inkhulumomphendvulwano lengakahleleki : Lolu hlobo luvakala futsi lukhululekile. Kuhloswe ukuba uthole ozobhapathizwa ekhuluma futhi enobungane. Okhethiweyo angabonisa ulwazi oluthe xaxa kunalokho okungase kube khona. Njengoba wazi, ulwazi oluningi kakhulu, maduzane, lungakunqanda kusuka echibini lokuzikhethela.
- Inkhulumomphendvulwano ehlukile : Ngalolu hlobo lwengxoxo, lowo obuza imibuzo akahle angakulungeli, esifushane ngesikhathi, ephuthumayo, ephazanyiswayo, noma elula, engafundile ekuxoxweni. Njengomphumela wokuphela, lowo obuza imibuzo akaceli imibuzo efanele ukucacisa ukuthi umuntu ozobhalwa yini angenza kahle ngesikhundla.
- Izinsimbi zokuhlola / Ukuhlolwa: Izinhlobo ezihlukahlukene zokuhlolwa zisetshenziselwa ukucacisa ukuthi ngabe ngubani ozobhalwa ngumuntu ofanelekile enkampanini. Lezi zinhlobo zokuhlola zingasetshenziswa. Izakhiwo zamuntu zihlola izinhlobo zobuntu . Izakhiwo zokufaneleka zihlola ukucabanga kwezinye izindawo zobuchwepheshe. Izitatimende zentshisekelo zihlola izithakazelo ezigabeni ezahlukene zomsebenzi. Izinhlanganisela zomculo zingabandakanya inoma iyiphi yalezi zinto.
- Inkhulumomphendvulwano: Lolu hlobo lwengxoxo luhlanganisa izinhlobo ezimbili noma ngaphezulu zokuxoxisana. Lokhu kungenzeka ngaphakathi kwengxoxo efanayo, kwizingxoxo ezilandelayo noma zombili.
Ukukhulumisana ngolwazi
Inkhulumomphendvulwano yeluhlolo ingasetjentiswa ngabafundzisi bemisebenti. Abafuna umsebenzi bavikele imihlangano yolwazi ukuze bafune iseluleko somuntu emkhakheni wabo wamanje noma oyifunayo. Bafuna ukuthola ukubhekisela okunye kwabanye abantu abangabacebisa. Abaqashi, abathanda ukuhlala phezulu ohlwini lwethalente elitholakalayo, ngisho noma bengenawo ukuvula imisebenzi, bavame ukuvuleka kulezi zinhlobo zengxoxo. Ulwazi lomsebenzi kanye nolwazi lokushintshanisa umqashi futhi wazi kangcono ngaphandle kokubhekisela ekuvuleni umsebenzi.
Ngaphishekela lolu hlobo lwengxoxo ngenkathi ngicwaninga ukuthi kungenzeka ukuvula inkampani yami yokuphatha impahla. Lokhu kwanginika umbono wokuthi umncintiswano wami ulindeleke kumsebenzi. Kwanginika ukuqonda mayelana nokuthi labo abazoba ngabasebenzi abangalindela kimi njengomqashi.
Isiqondiso noma Isakhiwo Esakhiwe Ingxoxo
Esikhathini sokuxoxisana noma ehleliwe , lo mbuzo unolwazi olucacile futhi alandela ngokungahambisani. Izinkampani zisebenzisa lolu hlobo oluqinile ukuqinisekisa ubuhle phakathi kokuxoxisana. Abacwaningi babuza umqashi ngamunye uchungechunge olufanayo lwemibuzo ukuze bakwazi ukuqhathanisa imiphumela. Abanye abakhethiwe ngezinye izikhathi banomuzwa wokuthi baqhutshwa.
I-Tag-Team Interview
Ingxoxo yeqembu legigi ivame ukukhanga ezinkampanini ezithemba kakhulu ekusebenzisaneni kwethimba. Umuntu obhekene naye angalindela ukuhlangana nomuntu ngamunye nge-interviewer, kodwa azitholele ekamelweni nabanye abantu abaningana. Abaqashi bafuna ukuthola ulwazi lwabantu abahlukahlukene lapho bexoxa nabaqokelwe.
Bafuna ukwazi uma amakhono omfundi abhalisa izidingo zenkampani nokuthi noma ngabe lowo ozobhapathizwa angakwazi yini ukuhambisana nabanye abasebenzi. Abafundi kumele basebenzise leli thuba ukuze bathole ulwazi oluningi mayelana nenkampani ngangokunokwenzeka. Umbuzo ngamunye unomsebenzi ohlukile enkampanini futhi unombono wakhe ngokuqondene nenkampani.
I-Meandering Style Interview
Ukuxoxwa kwesitayela sokugcoba, ngeshwa, kuvame ukusetshenziselwa abaxoxisana nabangenalwazi. Oxoxisana naye uncike kulowo ozobhapathizwa ukuhoxisa ingxoxo. Oxhumana naye angase aqale ngesitatimende esithi, "Ngitshele ngawe." Abafundi bangasebenzisa lokhu ngenzuzo yabo.
Lolu hlobo lwesitayela sokuxoxisana luvumela ozobhapathizwa ukuba aqondise lolu daba ngendlela ehamba phambili ekusebenzeni. Kodwa lowo ozobhalwa kumele akhumbule ukuthi ahlale ehlonipha umuntu oxoxisana naye futhi engabi nandaba nale ngxoxo. Izitayela eziningi ezengeziwe zokuxoxisana zisiza abaqashi kanye nabaqashiwe emsebenzini ukuba banqume ukuthi bayabelana kahle yini.
Izingxoxo Zesikhathi Sokudla
Ingxoxo yesikhathi sokudla isetshenziselwa ukunquma ukuthi yini ozoyikhethayo endaweni yokuhlala. Kodwa, ukuxoxisana ngokudla kungaba yisimiso esibi kunazo zonke somuntu ozobhapathizwa. Abacwaningi bafuna ukwazi kuphela ukuthi uphatha kanjani imfoloko kodwa ukuthi uyiphatha kanjani umphathi wakho, noma yikuphi ukuvakasha kanye nabasebenzi abakhonzayo. Umuntu omele ukhetho kufanele athathe izinkulumo kumuntu obuza imibuzo futhi njalo ukhumbule ukuthi uyisimenywa. Lezi zeluleko zizokusiza ngezikhathi zokuxoxwa ngesikhathi sokudla.
- Ungabe uhlala phansi kuze kube yilapho umenzi owenza khona.
- Njalo uhlele into engathandeki kakhulu kunomuntu obuza imibuzo.
- Khetha ukuphatha izinto zokudla, uma kungenzeka.
- Uma oxoxisana naye efuna ukukhuluma ibhizinisi, sicela wenze njalo. Kodwa uma oxoxisana nabo kanye / noma izivakashi befuna ukuxoxa ngezinhlelo zokuhamba ezizayo noma imindeni yabo, musa, ngaphansi kwanoma yiziphi izimo, ukuqala ingxoxo yebhizinisi.
- Khumbula imikhuba ejwayelekile: ngiyabonga umphathi wesidlo kanye nesikhathi sabo.
bebelokhu kunombalwa walezi zinhlobo zokuxoxisana. Angisakwazi ukuthola lokhu kunzima. Kufanele uthathe isikhathi sakho ngenkathi udla futhi ukhuluma. Ungalokothi ulandele ukudla okudliwayo futhi unciphise uphuzo oludakayo. Izinkampanini zezindlu zangempela kanye namafemu aqasha abadayisi bazoqhuba lezi zinhlobo zokuxoxisana. Bafuna ukuqinisekisa ukuthi lowo ozobhapathizwa angammelela inkampani endaweni yokuxhumana ngaphandle kokuhlazisa inkampani.
Izingxoxo ezilandelwayo
Izinkampani zibuyisela emuva ukuxoxwa okwesibili kanye nakwesinye isikhathi kwesithathu noma kwesine izingxoxo ezilandelayo . Kunezizathu eziningi zalokhu. Ngezinye izikhathi bafuna ukufakazela ukuthi ungumuntu ozokhethayo. Ngezinye izikhathi banenkinga enzima yokunquma phakathi kohlu olufushane lwabaqokelwe. Ngezinye izikhathi, abanye abenzi izinqumo kule nkampani bafuna ukuthola umqondo wokuthi ubani ozobhalwa ngaphambi kokuba kwenziwe isinqumo sokuqasha .
Izingxoxo ezingeziwe zingase zihambe ngezindlela ezihlukahlukene. Lapho uhlangana nomuntu oxoxisana naye, ozobhapathizwa angagxila ekwakheni ukuxilongwa, ukuqonda lapho inkampani ihamba khona nokuthi amakhono akhe afaka kanjani ngombono wenkampani kanye nesiko labo. Abafakizicelo bangase bazitholele ukuxoxisana nephakheji lesinxephezelo. Noma bangase bathole ngokwabo kusukela ekuqaleni nokuxoxisana naye omusha.
Kusukela ekuhlangenwe nakho kwami kwangokwakho, uma oshaywayo ebuzwa imibuzo engaphezu kweyesibili noma emithathu , inkampani ayiqiniseki ukuthi ifuna yini noma idinga kumuntu ozobhalwa. Lokhu kungaba ukuchitha isikhathi kanye nezinsiza zombili ozobhapathizwa kanye nenkampani.
Isiphetho
Izingxoxo zidla isikhathi futhi ukuqeqeshwa kuyadingeka ukuzenza kahle. Ziyindlela eguquguqukayo yokuhlola nokukhetha ukhetho kuwo wonke amazinga kanye nezinhlobo zezikhundla. Zenza idatha, eyenza oxoxisana naye ahlaziye idatha ukuze akhiqize ulwazi mayelana nokuthi ngabe lowo ozobhapathizwa uyilungele inkampani. Kodwa-ke, ulwazi oluvela ezinkingeni ezahlukene lungase lube nzima ukuphatha. Unayo lezi zici.
- Kunzima ukuletha ndawonye ngokubambisana;
- Vula kumuntu ongakwazi ukuxoxa naye ;
- Ungase uphelelwe izindawo ezithile zolwazi, amakhono, kanye nekhono;
- Ingxoxo ingacindezela indawo eyodwa futhi inganaki abanye;
- Zonke izinhlobo zezinkinga ezingase zibe khona ekuchazeni nasekuhlaziyweni kolwazi olutholiwe; futhi
- Kukhona njalo ukuthi kungenzeka ukubonakala okuphambene.
Kuyadingeka ukuthi izinkampani zithole izindlela zokuxoxisana nezakhiwo ezizuzisa izidingo zenkampani kanye nabasebenzi bayo. Uzokwakha amandla ebhentshini futhi uthole abantu abalungile izihlalo ezifanele, uqhubekela phambili ebhasini.
U-Nita Wilmott (nitawilmott@valornet.com) njengamanje ungumfundi wesikhathi esigcwele, ngokuyinhloko ku- Human Resources , e-Tulsa Community College eTulsa, Oklahoma. Ngaphambili wayephethe amabhizinisi amabili futhi wasebenza ezinkampanini eziningi ezimbonini ezihlukahlukene.