Izinzuzo ze-Telemedicine Zinemihlomulo Emihle, Njengamanje Abaqashi Bamba iqhaza
Eminyakeni edlule, kwakuwumkhuba ovamile odokotela ukwenza amakholi wendlu kubantu abagulayo noma abalimele emphakathini. Kodwa njengoba izikhungo ezinkulu zezokwelapha zavela njengoba abantu bekhula, iziguli zadingeka ukuba zihambe lapho zingathola khona ukunakekelwa kwezokwelapha. Igumbi lokuphuthumayo kanye nokunakekelwa kwabagulayo badalwa ukuxazulula isidingo sokunakekelwa kokufuna. Kodwa-ke, eminyakeni yobudala kakhulu, ubuchwepheshe buye benza abantu abaningi bakwazi ukuthola ukunakekelwa kwezempilo nokusekelwa kusuka ekhaya-nge-telemedicine.
I-Emergence of Benemedicine Izinzuzo
I-Telemedicine inemvelaphi ekunakekelwa kwama-nurse okunakekelwa okudingekayo ukuthi izinhlelo zokunakekelwa kwezempilo ze-HMO zidingeka ukulawula izindleko ngokuhlola iziguli. Amalungu ehlelo lokunakekelwa kwezempilo manje anakho ukweqa uhambo olubiza kakhulu ku-ER ngokumane eqoqa ifoni noma ehlanganyela nodokotela ophilayo noma kunini nge-VOiP noma ezinye izinhlelo zokuxhumana zewebhu. Emaminithini ambalwa, abantu ngabanye bangabona futhi bakhulume nodokotela wangempela ongakwazi (ezikhathini eziningi) ukuxilonga nokuncoma uhlelo lokukwelapha, kufaka phakathi ukubiza imithi kadokotela noma ukuyala ukuhlolwa kwebhu.
Ngokusho kweNational Business Group e-Health / Towers Watson - ImiSebenzi Engcono Yonyaka Yonyaka Wokuhlolwa Kwezempilo, ngonyaka ka-2020 cishe zonke izinkampani ezinikezela izinhlelo zokunakekelwa kwezempilo zizohlinzeka nge-telemedicine njengengxenye yomnikelo wazo. Njengamanje (2017), amaphesenti angu-56 ezinkampani ezisebenzisana naleli qembu zinikezela nge-telemedicine kubasebenzi, kusukela ku-gamut kusuka ekunakekelweni kokuvimbela ekunakekelweni kwempilo yengqondo .
I-Telemedicine isibe yingxenye ebalulekile ekuqalisweni kwezinzuzo zabasebenzi, inikeza abasebenzi ukufinyelela okukhulu ekusekelweni kwezokwelapha kusuka noma yikuphi lapho kuxhunyiwe khona ngefoni, ama-laptops namathebulethi. Abasebenzi bavame ukusebenzisa izinzuzo zabo ze-telemedicine ekubhekaneni nezifo ezincane, noma lapho belahla izimo zempilo ezivamile njengama-rashes, burns, and cut.
Ngenxa yalesi sizathu, abaqashi abaningi bazohlinzeka nge-telemedicine.
Izinzuzo kanye Nokunakekelwa Kwezinzuzo ze-Telemedicine
Ikhono lemithombo yabantu ukubhekisela kwabasebenzi kubahlinzeki bezempilo ukunakekelwa kahle nokunakekelwa okusheshayo kwezifo noma ukulimala kungabalulekile. Kodwa kuhilela ukuthi kube nezindleko ezengeziwe ngokuphatha imali yamaholo. Esikhathini esiningi, i-telemedicine inemiphumela emihle kubasebenzi nabaqashi. Kunamanye amabizo angase abe khona ekusebenziseni i-telemedicine ngokuphambene nezinsizakalo zokunakekelwa kwezempilo ezijwayelekile.
Ezinye izinzuzo eziyinhloko ze-telemedicine zihlanganisa:
Ukufinyelela okulula kokunakekelwa: Abasebenzi bangangena ngemvume ohlelweni lwezokuxhumana lwe-web kusuka kunoma iyiphi idivayisi noma shayela i-hotline yamahhala ukuze ukhulume nodokotela. Imigqa eminingi ye-telemedicine iphinde ihlanganise nomhlengikazi ophilayo ongaphendula imibuzo futhi anqume ukuthi uhlobo luni lokukhathazeka kwezempilo. Udokotela bese ekhuluma nelungu lepulani, eqhuba ukubuyekezwa kwemvelaphi yabo yezempilo kanye nokukhathazeka, izimpawu futhi empeleni angenza ukuhlolwa okubonakalayo komuntu nge-video conferencing. Uma izidingo zezempilo ziphuthumayo, udokotela angaluleka isiguli lapho angathola khona ukunakekelwa okusheshayo. Uma kungenjalo, njengokungathi kubanda kakhulu, ukugula, ukulimala okuncane noma ukukhathazeka ngokwezempilo kwengqondo, udokotela angashayela isicikedi semithi futhi anikeze imiyalelo yokunakekelwa.
Ukunakekelwa kuyatholakala nganoma yisiphi isikhathi sosuku noma ubusuku, futhi lapho ilungu le-plan likhona khona-ngakho bangakwazi nokufinyelela ukunakekelwa lapho beholidini noma emsebenzini.
Ukufinyelela okungcono kwezinsizakalo zokunakekelwa kwezempilo: Inzuzo eyodwa ye-telemedicine yikhono labasebenzi abahlala ezindaweni ezikude noma labo lapho amahhovisi odokotela elinganiselwe khona, ukuze bathole ukunakekelwa okufanele. Lokhu kubaluleke kakhulu uma uhlelo lwezempilo lweqembu lungenalo iqhaza elanele noma uma iqhaza lishintsha esifundeni esithile. Kulabo abahlala ezindaweni zasemaphandleni, ezindaweni eziyingozi, noma ngezimo eziphuthumayo lapho bengakwazi ukufinyelela esibhedlela esiseduze sokunakekelwa, udokotela we-telemedicine angafundisa ilungu le-plan ukuthi yini okumelwe ayenze ukuze avikele impilo yakhe aze afike ihhovisi lezokwelapha ngokomzimba. Lokhu kuhle futhi kulabo basebenzi abasebenza amahora amaningi noma abakwazi ukuthatha isikhathi emsebenzini emsebenzini odokotela abaqokwe, kuhlanganise nalabo abanezimo zempilo ezingapheli.
Isikhathi esincane sokulwela ukunakekelwa kwezokwelapha: Ngaphandle kokunakekelwa okuphuthumayo, abathengi abaningi bemikhiqizo yomshuwalense wezempilo kumele balinde amasonto ngisho nezinyanga ukungenelela ukunakekelwa. Lokhu kuvame ukubhekana nabathengi kanye nokunakekelwa kokunakekelwa kwezokwelapha njengama-physicals kanye nokugoma. Abantu abaningi abanalo ukubekezela noma ikhono lokulinda isikhathi eside sokukhuluma nodokotela mayelana nokukhathazeka kwezempilo okucindezelayo. Ukumiswa kwe-Telemedicine kungenzeka ngokushesha ngezinhlelo ezithile, okungenzeka kwenzeke cishe. Udokotela angadlula irekhodi lempilo yesiguli yedijithali ukuze aqondise ukunakekelwa nodokotela wabo ovamile futhi ancoma inkambo yesenzo noma ahlele ukunakekelwa kokulandela ngokushesha. Lokhu kungaba yindaba yokuphila nokufa kwezinye izimo, njengezimpawu zomdlavuza, izinkinga zenhliziyo nephuphu.
Izindleko zokunakekelwa kwezempilo zinciphile: Ezimweni eziningi, ukusetshenziswa kwezinsiza ze-telemedicine kusiza ukunciphisa izindleko ezihambisana nokusebenzisa izinzuzo zomshuwalense. Izindleko ezijwayelekile zokuvakashelwa kwe-telemedicine cishe zingama-dollar angu-50, kanti ukuvakashelwa kudokotela oyinhloko kungadla phakathi kuka-$ 800, ukuvakashelwa kwe-ER kungu- $ 650. Lokhu kulandela idatha ye-UnitedHealthcare kusukela ekutadisheni kuka-2016. Ngokusobala kukhona umehluko omkhulu emazindeni, kodwa futhi izinga lokunakekelwa kakhulu alibandakanyeka kancane. Kodwa kumthengi onenkinga yokukhathazeka kwezempilo njalo, lokhu kungafaka kuze kube yimali enkulu yokugcinwa kwezindleko ngokuhamba kwesikhathi.
Okungenzeka Okungalungile kwe-Telemedicine
Ehlangothini lwe-flip ye-telemedicine, kunamanye amabizo okufanele aqaphele ngaphambi kokuwasebenzisa. Nasi i-rundown:
Ukunciphisa ukunakekelwa okufanele kwezempilo: Naphezu kwezixwayiso, ngezinye izikhathi abantu abafuni nje ukunakekelwa kwezokwelapha kuze kube sekwephuzile kakhulu. Ukusetshenziswa kwe-telemedicine akulona indawo eyaneleyo yokubona udokotela ngokwabo, ukuthola izivivinyo ezifanele zomsebenzi, futhi uqale ukuhlolwa ngokomzimba. Okubi okungase kube yinkinga ye-telemedicine ukuthi ilungu lepulani lingase lingakwazi ukuthi lichaze kanjani izimpawu zakhe kudokotela obonakalayo (ongenalo ubuhlobo obuseduze noma ulwazi lomguli) futhi aphethwe ngokungazi kahle.
Ukungasetshenzisiwe ngamalungu epulani: Kukhona abaningi abaphikisa ukuthi naphezu kwezinzuzo ze-telemedicine, ukusetshenziswa okuvamile kwalesi sevisi kuncane kakhulu. I-RAND Corporation yashicilele ucwaningo emaphephandabeni wezeMpilo ekhombisa ukuthi amaphesenti angu-88 okusetshenziswa kwe-telemedicine yikusetshenziswa okusha. Amaphesenti angu-12 kuphela ekusetshenzisweni kwe-telemedicine yilabo abasebenzisa ukunakekelwa kwezempilo njalo abafaka ukunakekelwa okungokoqobo kokunakekelwa komuntu nodokotela babo. Lokhu nakho kunezindleko ze-telemedicine. Uma amalungu engasebenzisi lezi zinzuzo esikhundleni sokunakekelwa okuphuthumayo kanye nokuvakashelwa okubizayo, abazuzi imali ehlakaniphile.
Ukuthola Amalungu Amalungiselelo Okuthatha Inzuzo Yezinzuzo Ze-Telemedicine
Yize izinzuzo ze-telemedicine zidlula kakhulu izinkinga, indlela kuphela ukuthi abasebenzi nabaqashi bangakwazi ukuthola noma yiziphi izinzuzo zangempela ngokuzisebenzisa ngezizathu ezifanele. Iphutha labo abaningi abazuzisa abalawuli becabanga ukuthi ngenxa nje yokuthi banikela nge-telemedicine lawo malunga azohlanganyela ngokuzithandela. Uma kukhishwa izinzuzo ze-telemedicine, imfundo eningi nemfundo kudingeka ihanjiswe kubasebenzi. Isibonelo, ithimba le-HR lizofuna ukwabelana nendlela yokufinyelela isicelo se-telemedicine, lapho ukuthola khona ulwazi mayelana nokuhambisa izimangalo, nini isikhathi esihle kakhulu sokusebenzisa le nsizakalo, nokuthi yini okufanele uyenze uma kunakekelwa ngokushesha. Abasebenzi kufanele baxwayiswe eduze ukuze bafake i-telemedicine esikhundleni sokunakekelwa okuphuthumayo noma okuhlinzekwe ngudokotela wabo wokunakekelwa okuyisisekelo.
Njengoba isifundo ngenhla sibonisiwe, ukusetshenziswa kwalesi sihlomulo kuye kwaba ikakhulukazi ngokusebenzisa ukusetshenziswa okusha, okungukuthi abantu abangenalo ukuvakashela udokotela wabo noma okungenzeka bavele bazama ukwelashwa ekhaya. Labo abaqhubeka besebenzisa izinzuzo zabo ezivamile futhi benqikazi ukusebenzisa i-telemedicine bangakhuthazwa ukuba benze kanjalo ngezinkinga ezincane zezempilo. Isikhathi esiningi sokuqala umkhankaso wezemfundo ekusetshenzisweni kwe-telemedicine kungaba phakathi nenkathi yokubandayo neyomkhuhlane . Abasebenzi abanenkinga yezempilo engapheli, ama-scubas sikashukela noma ukuphathwa kobuhlungu bangase bazuze ne-telemedicine. Kwezinye izimo, isevisi ye-telemedicine ingathuthukisa nezinye izinhlobo zezinzuzo ezifana nezinzuzo zempilo yengqondo, ukubuyiswa komlutha, nokuningi.
Yini Ikusasa Eliletha Ngokwe-Telemedicine?
Njengoba abathengi abaningi bezempilo bebhekela izinsiza ze-intanethi ukuze bafunde kabanzi ngemibandela yabo yezempilo nokuthi bangahlala kanjani benempilo, ukusetshenziswa kwe-telemedicine kungandisa ukwanda. Kungumqondo ozwakalayo ekuboneni okulula ukukwazi ukukhuluma nomhlinzeki wezokwelapha ngamaminithi kunokuba ulinde amasonto ukuze uthole ukuqashwa bese uchitha isikhathi esiningi nemali ekuhlolweni kwezokwelapha ezibizayo. Kukhona ngisho nezinkampani ezinikeza izinzuzo eziphansi zezindleko ze-telemedicine esikhundleni sezinye izinhlelo zokunakekelwa kwezempilo ezibiza kakhulu.
Kusukela ku-Care Act enganakekelwayo, izinkokhelo zokunakekelwa kwempilo ziye zahamba cishe ngamaphesenti angu-99, okusho ukuthi abathengi bezempilo bafuna izindlela zokuthola ukunakekelwa kwabo kwezempilo. Esikhathini esizayo, abasebenzi bayoba nokufinyelela okuningiliziwe kwedatha yabo yempilo yabo abangayifinyelela noma kunini lapho befisa ukukhuluma nodokotela obonakalayo. Izinhlelo eziningi zokuzikhokhela kanye nezimo eziguquguqukayo zizofaka nge-telemedicine njengeminikelo ejwayelekile, ukufaka esikhundleni se-nurse hotlines kanye neminye imininingwane yezokwelapha.
Ngenxa yentuthuko ekufundeni komshini nokuphathwa kwedatha, odokotela be-telemedicine abantu bayosuswa ngokuzenzekelayo ngama-avatars asebenza ngekhompyutha azosabela ekuphenduleni iziguli, ukuxilongwa nokukhipha izinhlelo zokwelashwa ngokusekelwe ezincwadini zabo zedatha yezempilo. Lokhu kuzokwenza kube lula ukwenza ucingo njengendlela yokufinyelela uhlelo lokusebenza lweselula nokufaka iminwe yeminwe yedijithali ukuqala inqubo. Amadokhumenti azothathwa ngokuzenzakalelayo esikhungweni sokunakekelwa kwezempilo kanye nezinkampani zomshuwalense ngesikhathi esifanayo ukuze kuqhutshekwe ukunakekelwa ukunakekelwa.