Indlela Yokuphendula Imibuzo Yokuxoxa Mayelana Nokuthukuthela
Yilungiselele abaqashi ukuthi bacele izibonelo ezithile zezimo ezenza uthukuthele, ikakhulukazi endaweni efanele.
Izimpendulo ezihamba phambili
Impendulo yakho kufanele iqukathe izingxenye ezimbili: kuqala incazelo yenkinga eyakukucasula, bese ubhekisela ekusebenziseni kwakho umcimbi futhi uphathe intukuthelo yakho.
Gwema ukuletha isimo esithinta umphathi, ngoba abaqashi bavame ukuhambisana nabaphathi futhi bangakubona njengomsebenzi ongenakuphikisana kalula. Zama ukuziveza njengomuntu othile, njengabantu abaningi, ngezikhathi ezithile avunyelwa yizimo ezithile, kodwa akapheli ukuthukuthela kwentukuthelo.
Isibonelo, ungase uthi, "Uma ngisesimweni esinqunyiwe futhi ngisebenza ukuqedela iphrojekthi, ngiyakhathazeka uma ngigijima emigwaqeni yamigwaqo, njengokungathi i-intanethi yami ngeke ilayishe noma umlingani wami ehlehlisa."
Ngenkathi ufuna ukuqaphela ukugxeka abanye, ungasho okunye ukuziphatha kwehhovisi okungahlali ngqo nawe, njengokuthi uma umuntu osebenza naye ekhononda kakhulu izinsiza zenkampani. Isihluthulelo lapha ukuxoxisana ngezinto ezingathinteki inkampani - isibonelo, lezo zinkampani ezisetshenzisiwe kabi - noma ezinikeza ithuba lokubonisa indlela obhekana ngayo nezimo ezinzima ngomusa.
Isici esibaluleke kunazo zonke empendulo yakho kulo mbuzo kuyoba indlela ochaza ngayo ukuthi uphatha kanjani intukuthelo yakho. Izimpendulo ezigcizelela impendulo elinganisiwe, elawulwayo iyasebenza kakhulu. Zama ukusabela ngendlela ebonisa ukuthi uyayibona intukuthelo yakho, kodwa ungayichazi ngendlela engokomzwelo noma ephawulekayo.
Uma uxoxa ngokuziphatha okungekho emthethweni noma okungaqondisi kahle, chaza ukuthi ungamelana kanjani naye ngokuthula, bese uhlinzeka ngempendulo eyakhayo. Mhlawumbe wanikeza isiphakamiso bese uhamba ngaphambi kokuba izinto zithukuthele. Kungakhathaliseki ukuthi u-anecdote uyakwazi yini ukuhlinzeka, yenza iphuzu lokubonisa ukuthi ungumuntu ongezingeni eliphakeme, onomsebenzi ongenangqondo ongavumeli imizwelo yakhe ifuze indawo yomsebenzi.
Izimpendulo Ezinhle Imisebenzi Yokuphatha
Abaphathi abathintekayo bangase babuzwe lo mbuzo ukucacisa ukuthi kunzima yini ukubhekana nabasebenzi bezinkinga . Kulezo zimo, ungase uchaze indlela osebenzelana ngayo ngokuphumelelayo nabacindezeli abacindezelayo.
Yibani ngokucacile ngangokunokwenzeka lapho nixoxa ngale nkinga - isibonelo, esikhundleni sokuthi nje uBob wayezimisele ukungathembeki, uthi uBob wayelahlekelwe isikhathi esithile esithile sokudinga ukuthi abanye abasebenzi basebenze umsebenzi wakhe ukuze bahlangabezane nokulindela amaklayenti. Bese, khuluma ngezinyathelo ozithathile ukulungisa inkinga.
Ungagxili ekukhungeni kwakho. Khuluma ngalokho okwakudingeka ukuxazulula inkinga futhi wenze ithimba libe yimpumelelo. Gxila ekuziphatheni, hhayi izimfanelo zangaphakathi - akulona ukuthi uBob wayengenasithakazelo noma wayengakhathaleli ngabalingani bakhe, kungukuthi wayephuzile ngomsebenzi wakhe.
Lokhu kuyinkimbinkimbi ikakhulukazi uma unemizwa eqinile yomuntu siqu mayelana nokuziphatha ngokujwayelekile - isibonelo, uma ungumuntu wokugcina isikhathi esiningi ozwa ukuthi noma yini emva kwemizuzu engu-15 kusenesikhathi sekwephuzile, kungase kube nzima ukuxoxa ngombiko noma osebenza naye owakhona njalo umuntu wokugcina kuyo yonke imihlangano.
Ngenxa yalesi sizathu, kungumqondo omuhle wokukhetha ama-anecdotes akho ngokucophelela. Woza enkulumweni olungiselelwe ngezinye izibonelo zezinto ezikuthukuthele esikhathini esidlule ... kodwa ungaxoxi lutho olusenza uthukuthele noma nini lapho ucabanga ngakho. Into yokugcina ofuna ukuyenza ukunikeza umphathi wokuqasha ukuthi unomuntu ongeke avumele izinto zihambe, ikakhulukazi uma kuziwa ekubhekaneni nabasebenzi bezinkinga. Bangase banqume ukuthi inkinga nguwe, bese ukhetha omunye, okhethiweyo ophethwe ngokupholile.
Ngokuvamile, kufanele usho ukuthi uxhumana kanjani ngqo nabantu abaphethe ngezindlela zokuziphatha noma inkinga yokusebenza, bese usetha uhlelo lokuthuthukisa ukusebenza . Uhlelo lufanele lubandakanye imiphumela yokusebenza okungalungile okuqhubekayo, nokuthi ungabambisana kanjani noHulumeni Basebenzi ukuze uhlele uhlelo.