Wena Wayengikujabulile Ngokwamazwi: Ukuthola I-Etiquette Efanele Yocingo

Uqale nini ukusebenzisa ucingo? Kungenzeka ukuthi ngokushesha nje lapho ungathi "hello." Awudingi noma yikuphi ikhono elingaphezu kwalokho ukuze wenze noma uthole ucingo. Iqiniso liwukuthi, kuyilapho ngokuqinisekile kungesona isayensi ye-rocket, ukuziphatha kahle kwefoni ngomsebenzi kuhilela okungaphezu kokukwazi ukubingelela. Njengoba kungase kube iphuzu lakho lokuqala lokuxhumana nekhasimende, ikhasimende noma ngisho nomqashi wakho, kuyithuba lakho lokwenza umbono omuhle wokuqala ...

noma ompofu. Nakhu amanye amathiphu okufanele uwalandele uma usebenzisa ucingo emsebenzini:

• Swallow Okokuqala
  Ngamanye amazwi, umlomo wakho kufanele ungabi nalutho uma wenza ucingo noma uphendule ifoni. Ufuna ukwazi ukukhuluma ngokucacile futhi akunakwenzeka uma uhlafuna noma ugwinya.
• Igama ne Rank Sicela
  Uma uthola ucingo emsebenzini kufanele uzibone wena nenkampani yakho nomnyango uma kusebenza. Uma umshayeli edluliselwe kuwe kusuka emgqeni omkhulu wenkampani, ungasho igama lakho nomnyango kuphela. Umuntu oqale waphendula ucingo cishe wanikeza igama lenkampani. Uma ungumshayeli, zikhomba ngokwendlela efanayo ngaphambi kokucela umuntu ozama ukumfinyelela.
• Imikhuba Ngempela Inendaba
  Hlala unesizotha kungakhathaliseki ukuthi ungubani komunye umkhawulo womugqa. Kungakhathaliseki ukuthi ukhuluma nomuntu oyamukelayo noma umengameli wenkampani ungakhohlwa ukukusho sicela futhi ngiyabonga. Ngaphandle kokuthi wonke umuntu ufanelwe ukuhlonishwa , umuntu ophendula ikholi yakho angaqiniseka ukuthi uqondiswa ngendlela efanele.

• Gxila: Ngesikhathi sonke sithanda ukuxhuma (noma ukuzama) ukugwema ukwenza izinto ezithile ngenkathi ushayele ucingo. Kufanele unikeze umuntu okhuluma naye ukunakwa kwakho okungafani. I-imeyili yakho, imidiya yomphakathi nemidlalo kungalinda.
• Manje Gcina
  Okokuqala, kufanele ugweme zonke ezinye izingxoxo ngenkathi usefonini. Eqinisweni ngezinye izikhathi uthola indlela. Kungase kudingeke ukhulume nomuntu oza ehhovisi lakho noma e-cubicle noma uthathe enye ikholi. Zithethele bese ukhawulela enye ingxoxo yakho kumasekhondi ambalwa nje. Ungashiyi umuntu omele ulinde kuze kube phakade. Uma ungeke ukwazi ukunakekelwa ngenye indaba ngokushesha, kodwa kufanele isetshenziswe ngokushesha, esikhundleni sokubeka umuntu okhulume naye, ubambe ukuthi ungabuyela emuva ngesikhathi esifanelekile kuye.

• Ungavumeli Umshayeli Wakho Ulahlekelwe Kuhlelo
  Kunezikhathi lapho ungeke ukwazi ukusiza umuntu komunye umkhawulo womugqa futhi kuyodingeka uyithumele kumuntu ongakwazi. Uma wenza, qiniseka ukuthi uyazi ukuthi uyadlulisela yini ucingo futhi kungani. Mtshele ukuthi benzeni uma ngabe ucingo aluhambanga noma uma umuntu omthumayo engekho noma angakwazi ukusiza.
• Gcina imibiko emfushane futhi enhle
  Uma ushiya omunye umlayezo wezwi le-voicemail, khuluma kancane futhi ngokucacile uma usho igama lakho nenombolo yocingo. Abantu abaningi kakhulu bashiya imilayezo emide kakhulu futhi begijimela ukuze baveze ngokushesha amagama abo nezinombolo ekugcineni okushiya umamukeli akakwazi ukubuyisa ucingo.
• Kanye Kwanele
  Uma ushiya umlayezo futhi umuntu owamshiye akabuyanga kuwe ngokushesha kungenzeka ngoba akakwazi okwamanje. Asikho isidingo sokushayela ngokuphindaphindiwe. Uma kuyinkinga yokucindezela, ungazama ukubiza ngosuku olulandelayo noma ukulandela i- imeyili ethi ushiye i-voicemail.
• Lalela kuqala
  Lalela i-voicemail oyitholile ngokuphelele ngaphambi kokubuyisela ucingo. Ungase ufunde ukuthi akudingekile ukubuyela emuva (wow, isiphi isisombululo sesikhathi) noma ukuthi udinga ukunakekelwa okuthile kuqala. Isibonelo, oshaya ucingo angadinga ulwazi ongahle ululungele uma ubuyela kuye.