Funda ukuthi ungasebenzisa kanjani amandla akho
Ukuthola okufunayo kumnandi, kodwa ukuthola lokho okudingayo kuyinhlangano ebalulekile.
Kungakhathaliseki ukuthi ufuna ukufunda ukuthi ungagcina kanjani ibhizinisi lebhizinisi elibalulekile noma uqinisekise umuntu ukuthi asebenze emsebenzini, kudingeka ufunde ukuthi ungaxoxisana kanjani. Amakhono okuxoxisana nawo asebenzayo uma kufika isikhathi sokushintsha imigomo yesivumelwano noma nje ukuthola zonke izihlobo zakho zivumelane ngosuku lokuhlangana komndeni okuzayo. Ngaphezu nje kwabantu abakholisayo, ukuxoxisana kudinga ukuzwelana, ukulalela, isu nokuqonda kwengqondo yomuntu. Ukuze ukhulise amakhono akho, funda ukuze uthole izincwadi ezingcono kakhulu zokuxoxisana zokuthenga okwamanje.
Okuphelele Kakhulu: I-Genius Yokuxoxisana: Indlela Yokunqoba Izithiyo
Umbhali wale ncwadi, Deepak Malhotra, uthathwa abaningi ukuba abe yingcweti ephezulu emkhakheni wokuxoxisana. Ufundisa abaphathi eHarvard Business School, kodwa akudingeki ukuba ube yingcweti yebhizinisi ukufunda kule ncwadi ebalulekile.
I-Genius Yokuxoxisana idiliza imikhuba namaqhinga akubeka ekusebenzeni kwesipiliyoni sokuphumelela futhi anikeze ukuzethemba okudingayo ukuze uphumelele. Kungakhathaliseki ukuthi usebenza kumsebenzi omkhulu wezakhiwo noma nje uzama ukuvikela uLwesihlanu olulandelayo, le ncwadi ikuhamba ngenqubo ngokusebenzisa izibonelo zomhlaba wangempela kanye nokucwaninga ukuziphatha okuphambene nokuziphatha. Uzofunda ukuthi ungathola kanjani umhlabathi ovamile, uthola ulwazi olufihliwe, usebenzise ubuthakathaka babanye futhi unqabe ukukhothama. Leli bhuku liwusizo ngokukhethekile lapho usebenzisana nabantu ababhekene netafula abanamandla kakhulu noma abangenamthetho.
Umhlahlandlela ongcono kakhulu: Okushoyo Okushoyo: Amazwi Amandla Okuthonya
UPhil M. Jones uye waqeqesha abantu abangaphezu kwezigidi ezimbili emhlabeni wonke ubuciko bokuthi bangasho kanjani izinto ezithintekayo nokuthi bazozisho nini. Le ncwadi inembile njengoba izwakala: UJonathan uzokufundisa kahle indlela yokuxhumana ngendlela ecacile futhi ecacile. Njengoba omunye umbuyekezi we-Amazon wabhala, "Le ncwadi yangishiya ngidelelekile. Kule minyaka engama-20 edlule noma ngaphezulu ngiye ngakha isethi yami yokuthengisa ikhono, futhi kule minyaka eyishumi edlule, ngiye ngaba ngumqeqeshi wokuthengisa oqeqeshiwe. Omunye wemisebenzi eyinhloko yomqeqeshi ophumelelayo ukwenza imibono eyinkimbinkimbi elula ukuyiqonda futhi kulula ukuyisebenzisa. Lokho uJ Jones akwenza kule ncwadi ngokuqondile yilokho, futhi nginqotshwa ukuthi omunye umuntu wabhala le ncwadi hhayi mina. "
Okungcono kakhulu kokubhekana nabasebenzi abanzima: Ngaphandle Kokucabanga
Akubona bonke abantu obhekene nabo etafuleni lokuxoxisana kuzobe bezolile futhi behlolwe ngezinga. Abanye abantu bathukuthele, bakhuthele ngokomzwelo, bangenangqondo futhi, kahle, ngaphandle kwesizathu. Ukuze ubhekane nalaba bantu, udinga ukungena emandleni ejulile angokomzwelo futhi uthembele kuma-Psychology yokuziphatha ukukuqondisa. Faka Roger Fisher noDaniel Shapiro umsebenzi wokuphayona, okuzoqinisekisa ukuthi uyakwazi ukwenza kanjalo. Njengezengqondo zeHarvard nabaqondisi be-Harvard Negotiation Project, uFisher noShapiro baqonda kangcono kunokuba bangasebenzisa kanjani imizwelo yenu njengethuluzi futhi baqonde imizwa yabanye ngendlela enhle. Iseluleko ngaphakathi ngaphakathi kokubili sinamandla futhi siyasebenza, futhi siyokusiza ukuba ube ngumuntu ozwela kakhulu empilweni yakho yansuku zonke.
Okuhle kakhulu kuMiklamo Ebuhlungu: Ungalokothi Uhlukanise Umehluko
UChris Voss uyakwazi ukuxoxisana namaphekula. Usebenzisa isipiliyoni sakhe njengepolisa eKansas City, eMissouri futhi kamuva njengomkhulumeli we-FBI, uVoss uchitha ingqondo yezingxoxo zezingcindezi eziphakeme kakhulu. Nakuba kungenzeka ukuthi ungasebenzi nabashayeli basebhange nabathunji emsebenzini wakho wosuku, ukufunda ukuhlala uzolile nokugxile kuzosiza umsebenzi wakho kungakhathaliseki ukuthi imbonini yakho ungubani. Yebo, uVoss ufundisa indlela ongasebenzisa ngayo amakhono akhe ukuze ulondoloze uphila, kodwa uphula ifilosofi yakhe kuze kube yizinguquko eziyisishiyagalolunye ezingakusiza ezizokusiza ukuthi uzama ukuthola imali yephrojekthi entsha noma nje uqinisekise umlingani wakho ukuthi upheke inkukhu esikhundleni sezinhlanzi zokudla.
Asikwazi ukuqinisekisa ukuthi uzoba umkhulumeli wezokuthunjwa wezwe ophezulu we-FBI (isihloko esithi Voss esisodwa esabanjwe) uma ufunda le ncwadi, kodwa ngokuqinisekile kuyindaba eqondile oqiniseke ukuthi ufunda okuningi kusuka kuyo.
Okuhle kakhulu Ukuvula Iminyango Evaliwe: Ukuthola Cha Yedlule: Ukuxoxisana Nezimo Ezinzima
Kwenzeke kithi sonke: uchitha amahora, izinsuku noma ngisho namasonto ulungiselela isethulo esiphelele noma isiphakamiso sokuletha kumphathi wakho. Ugqoka impumelelo, ubukeza amanothi akho ngokungakhathali, ubuza ontanga yakho impendulo futhi uqiniseke ukuthi ucabangile ngawo wonke umbuzo ongase umbonise wakho angasebenzisa ukugoba imigodi ohlelweni. Futhi naphezu kwakho konke okusebenza kanzima, impendulo kwisiphakamiso sakho ilula, "Cha."
Ungase ushiye, kodwa lokho kungaba yinkimbinkimbi, akunjalo? Ngaphandle kwalokho, ungathatha ikhophi yale ncwadi, ebhalwe ngumuntu osebenza kuHlelo lweSikole se-Harvard Law on Talking, futhi ufunde indlela yokudlulisa ukuhamba okufana nepro. Uzofunda ukuthi ungahlala kanjani ozolile, ukuthi "cha" womunye umuntu kusho ukuthini ngempela, nezindlela zokubuyela etafuleni ngendlela eyanelisa ohlangothini bobabili.
I-Sequel ehamba phambili: Ukufinyelela ku-Yebo: Isivumelwano sokuxoxisana ngaphandle kokunikeza
Ebhalwa nguprofesa waseHarvard okhulunywe ngenhla kanye nosebenza naye uRoger Fisher, le ncwadi iyilandela kakhulu "Ukuthola i-Ada eyedlule" Ngemva kwalokho, ukufika ku-yebo umgomo olandelayo wemvelo ngemuva kokungena phambili. Abalobi baphendukela izimiso zomhlaba jikelele zokuxoxisana ngezindlela ezilula zokusebenzisa ukusebenzisana nabashade, izingane, ozakwabo kanye nabaphathi ngaphandle kokulahlekelwa ukupholisa kwakho. Kungakhathaliseki ukuthi usungula intuthuko yangempela yezwe yangempela noma uzama ukukhala kwakho oneminyaka emine ubudala ukuthi ulale, le ncwadi izokuvumela ukuba uthathe umoya ojulile, ucabange ngomuntu nangenkinga endaweni umongo obanzi, futhi usebenze "nesitha" sakho ukuze ufinyelele emhlabathini ovamile.
Okuhle kakhulu ngolimi-oluboshwe: Izingxoxo ezibalulekile Zokukhuluma
Ngesinye isikhathi uma ukhathazekile, kunzima ukukhumbula indlela yakho yokuthengisa eyenziwe ngokucophelela nokuphoqelela. Kodwa ungesabi: le ncwadi izokufundisa ukuthi uzilungiselele kanjani ngendlela ehlakaniphile, sebenzisa intukuthelo yakho ukuba ihlanganyele ngokwengeziwe, yenza indawo ephephile yenkhulumomphendvulwano futhi ukhuthaze abanye ngaphandle kokuvela ngaphesheya njenge-bossy noma ngaphandle kokuthinta. Ngaphandle kwezimiso zokuqondisa, abalobi uKerry Patterson, uJoseph Grenny noRon McMillan banikeza izibonelo ezivela ezimweni ezicindezela kakhulu ezizokusiza uqale izingxoxo ezikhiqizayo futhi uzilethele, kodwa futhi ugcine isithunzi sakho nenhlonipho ngenye inhlangano.