Imibuzo Yokuphendula Imibuzo Nezimpendulo

by Alison Doyle

Ingabe uxoxisana nomsebenzi lapho uzoba nendima yobuholi? Uma kunjalo, lindela umphathi wokuqasha ukuthi abuze mayelana nesipiliyoni esikufanelekela ukuhola, isitayela sakho sobuholi, nokufeza kwakho. Ngisho noma ungafaki isicelo sendima yobuholi, ungase uphinde uphendule imibuzo yokuxoxisana ngobuholi.

Ubuholi abubheki kuphela ekuphatheni abanye, kodwa futhi kube yisibonelo esinamandla kubasebenzi osebenza nabo.

Abaphathi abaqashile bafuna ukhetho oluzogqugquzela labo abathintekayo ukuba benze umsebenzi wabo omuhle kakhulu, ngisho noma bengaboni ngokucophelela iqembu.

Ukulungiselela imibuzo eqondiswa ubuholi ngaphambi kokuxoxisana kuzokusiza ukunikeza izimpendulo eziqinile ngesikhathi futhi uzizwe uqiniseka ngaphambi kokuqala nangesikhathi sokuxoxa. Sebenzisa imibuzo yesampuli kanye ne "Izimpendulo ezihamba phambili" ezibalwe ekupheleni kwalesi sihloko ukukusiza ukulungisa izimpendulo zakho ezizimele.

Indlela Yokuphendula Imibuzo Yokuxoxa Ngobuholi

Lungiselela imibuzo yokuxoxisana mayelana nobuholi, ngokucabanga ngamakhono obuholi obaluleke kakhulu kulesi sikhundla. Bheka uhlu lwezemisebenzi ngolwazi oluthe xaxa ngohlobo lomholi abayifunayo, kanye nezinhlobo zemisebenzi oyodinga ukuyenza.

Enye indlela yokulungiselela ukubuka lolu hlu lwamakhono obuholi futhi ujikeleze noma yimaphi amakhono ocabanga ukuthi awubalulekile emsebenzini.

Phinda ubuyekeze lolu hlu lwamakhono wokuphatha abaqashi abafuna abafakizicelo.

Uma usuphethe amakhono ambalwa abalulekile engqondweni, cabanga emuva kuzo zonke izikhundla ozitholile lapho uke waba nezindima zobuholi. Lokhu kungase kungabi yizikhundla zokuphatha, kodwa kufanele kube imisebenzi owawuba ngumholi ngandlela-thile (isibonelo, mhlawumbe wawuvame ukukhonza njengomholi weqembu emsebenzini).

Uma ungumfundi okwedlule noma unesipiliyoni somsebenzi onqunyelwe, kungenzeka ukuthi awunalo ulwazi oluhlobene ngqo nomsebenzi. Ngakho wandise ukucabanga kwakho emsebenzini wokuzithandela, amaqembu, kanye nezifundiswa, konke okungahlinzeka ngezibonelo eziwusizo zamakhono akho obuholi.

Sebenzisa i-STAR Tech Response Technique

I-anecdote ecabangelayo, efanelekile iyindlela engcono kakhulu yokuphendula le mibuzo eminingi, ikakhulukazi uma iphendulwa imibuzo yokuxoxa . Lezi yizinbuzo ezikucela ukuthi unikeze izibonelo ezivela emisebenzini yangesikhathi esidlule ukuze uqinisekise iziqu zakho emsebenzini.

Lapho uphendula imibuzo yokuphendula imibuzo yokuziphatha ngokuphathelene nobuholi, sebenzisa inqubo yokuphendula imibuzo ye-STAR :

(S) Isimo: Chaza isimo sesimo. Yayiyini umsebenzi wakho?

(T) Umsebenzi. Yayiyiphi umsebenzi okwakudingeka uwenze? Uma bekukhona inkinga ethile owawukhuluma nayo, chaza ukuthi kwakunjani.

(A) Isenzo: Yisiphi isenzo osithathile (noma yimaphi amakhono owasebenzisayo) ukuqedela umsebenzi, noma ukuxazulula inkinga?

(R) Umphumela: Waba yini umphumela wesimo? Uwuqede kahle umsebenzi? Ingabe uxazulule le nkinga?

Nasi isibonelo sokuphendula embuzweni othi, "Nika isibonelo sesikhathi osingalindelekile ukuthi uthathe indima yokuhola." Le mpendulo isebenzisa inqubo ye-STAR:

"Ngomsebenzi wami wokugcina, ngangingumngane wokuthengisa inkampani enkulu. Izinombolo zokuthengisa zenkampani yethu zisezingeni elidlule, futhi imenenja yethu yabuza bonke abahlobo bokuthengisa ukuphakamisa izindlela ezingenzeka zokuthuthukisa ukuthengisa. Nginikeze isethulo esifushane ngesisombululo engangiyidalile, esihilela izinguquko endleleni yethu yokuqeqesha yokudayisa. Umphathi wathanda isiphakamiso sami futhi wangifaka engamele iqembu lokusebenza ukuze kusetshenziswe lesi sixazululo. Ngahola iqembu lesithupha, futhi saqala futhi sisebenzisa indlela entsha yokuqeqesha. Ekugcineni, lesi sikhambi sandisa amakhono ethu wokuthengisa nokuzethemba, futhi izinombolo zethu ekota elilandelayo lidlula ingxenye yethu yangaphambilini ngamaphesenti angu-15. Ngiyakholwa ukuthi ikhono lami lokukhuluma ngokucacile uhlelo lwami kokubili umqashi wami kanye nabasebenzi bami baholela empumelelweni enkulu yephrojekthi yami. "