Indlela Yokukhuluma Nomsebenzi Ngenkinga Yobungcweti Bomuntu siqu

Amacebo Wokuxazulula Izinkinga Ezibucayi

Umbuzo wale mpendulo waphendulwa nguMqondisi Wezabasebenzi, uCarol Reed, owayevame ukuyeka isithangami sangaphambili futhi waphendula imibuzo evela kubalingani kanye nezinye izivakashi. UCarol ungumqondisi we- HR e-Mountain Rose Herbs e-Eugene, OR.

Sawubona,

Ngifuna indlela engacacile yokusingatha indaba ephazamisayo abasebenzi bezisebenzi. Isisebenzi esithile ngokuqhubekayo asiqhubeki indlu yangasese ngemuva kokusetshenziswa.

Ngingayithola kanjani le nkinga ngenhlonipho nangenhlakanipho ukuze ngithole imiphumela emihle? Usizo lwakho luzokwaziswa njengoba ngilahlekelwe. Bheka phambili imibono yakho.

Impendulo:

Kulungile ... Yebo, lokhu kungenye yalezi zihloko ezingahle zingakhululekile ukubhekana nazo. Okokuqala, ngicabanga ukuthi uqinisekile ukuthi lokhu kuziphatha kuvela kumuntu othile othize futhi lokhu akusikho ukucabanga noma ukuthi wonke umuntu uyakholwa .

Uma ungekho amaphesenti angu-100, isikhumbuzo esijwayelekile kubo bonke abasebenzi mayelana nokuhlanzeka kanye nezindawo ezabelwana ngazo emsebenzini kungaba isinyathelo esihle sokuqala. Uma unamaphesenti angu-100 aqinisekile, khona-ke ngithole ukuthi indlela engcono kakhulu yokuqondisa nokuyiqiniso kanye nokungathathi hlangothi ngangokunokwenzeka.

Qaphela ukuthi akuyona into elula yokuba nayo. Kodwa-ke, uma uthola sengathi isimo asikhathazekile, sibucayi, futhi / noma akujabulisi ukuba uxoxe, khona-ke ilungu lomsebenzi lizokwazi ukuzivikela futhi livale.

Yiba nale ngxoxo ngemuva kweminyango evaliwe (yebo) futhi ungashayi nxazonke ehlathini mayelana nesizathu somhlangano. "Sawubona ___________, sidinga ukukhuluma ngokuhlanzeka okujwayelekile endaweni yokusebenzela futhi ngiyazi ukuthi lokhu kungase kungabi yinto elula yokukhuluma. Ngikhumbula ukuthi indlu yangasese yabasebenzi ayifuni lapho isetshenziswa.

Ungangitshela ngani ngalolu daba? "(Sicela wazi ukuthi angizange ngithi," Nginezikhalazo eziningi. "Ngithole okungcono ukuthi ungamiseli umuntu ukuba azizwe ekhethiwe.)

Ngithole ukuthi kuwumqondo omuhle ukuthola impendulo yomuntu ngokuphambene nokuletha nje umyalo othi "yiyeke!" Uma isisebenzi singakwazi ukukhulumisana ukuthi kungani ukuziphatha kwakhe, khona-ke unalo ithuba lokubaqondisa ukuba benze ukuxazulula izinkinga zabo. Yilungele isizathu sokuba yizinto ezivela emvelweni-ithela amanzi-mhlawumbe inkinga ngokuthinta lever yangasese ngezandla ezingenalutho ... ukukhohlwa obala ubudala.

Futhi, bahlele ezinye izixazululo zokusiza wena kanye nenkampani ukuthi uphumelele ekuxazululeni le nkinga. Ngemuva kokuzisiza, buyisela isixazululo. Bese uyigqoke ngalesi sishwankathelo:

"Ngiyabonga ngesikhathi sakho kanye nokufaka kulolu daba. Ngicabanga ukuthi ungabona lokho impilo yakho yonke nokuziphatha kwethimba lehhovisi, lo mkhuba awukwazi ukuqhubeka. Sizokwenza i-XYZ, uzokwenza i-ABC, futhi lokho kuzoxazulula inkinga. Ngidinga ukuba ube ebhodini ngalokhu. Ungakwenza lokho? "

Njengoba sinezinhlobo zezinkulumo nabasebenzi mayelana nezinkinga ezehlukene zokuhlanzeka komuntu phakathi neminyaka, ngiyazi ukuthi akuyona into ejabulisayo futhi kubonakala sengathi kulula "ukuyeka nokuyeka" kuyokwanela.

Kodwa-ke, ngithole ukuthi ngokuthatha isikhathi sokuthola impendulo yelungu lomsebenzi, lowo muntu akazizwa ehlulelwe noma enqatshiwe kusukela eqenjini futhi unethuba elingcono lokuthola umlayezo ngokuthi isisebenzi siba nengqondo .

Funda kabanzi:

Ukuziphendulela:

USusan Heathfield wenza konke okusemandleni ukunikeza isiluleko esinembile, esivamile, iseluleko se- Human Resources kubasebenzi, abaqashi kanye nendawo yokusebenzela kokubili kule webhusayithi, futhi baxhunywe kusuka kule webhusayithi, kodwa akayena ummeli. Okuqukethwe kusayithi, ngenkathi kugunyaziwe, akuqinisekisiwe ngokuchaneka nangokusemthethweni, futhi akufanele kuthathwe njengeseluleko sezomthetho.

Isayithi inezilaleli zomhlaba jikelele kanye nemisebenzi yomthetho kanye nemithethonqubo yomsebenzi ihluka kusukela kuhulumeni kuya kuzwe nakwamanye amazwe, ngakho ayikwazi ukunikeza isiqondiso esiqondile kuzo zonke izindawo zakho zokusebenza.

Uma ungabaza, funa iseluleko sezomthetho noma usizo oluvela kumbuso kahulumeni, we-Federal, noma wezwe jikelele, ukwenza ukuthi incazelo yakho yezomthetho kanye nezinqumo zilungile. Ulwazi olukuleli sayithi luyisiqondiso, imibono kanye nosizo kuphela.