Lalela Ngamehlo Akho
Izigaba zokuxhumana ezingekho emthethweni kusukela ekuboniseni ubuso ebusweni olimini lomzimba.
Ukuthinta, izibonakaliso nokusetshenziswa kwesikhala nakho kubalulekile ekukhulumisaneni okungenabuntu. Ukuhlukahluka kwamasiko emzimbeni womzimba, ukubonakala komzimba, ukusetshenziswa kwesikhala, ikakhulukazi, ukuzithokozisa, kukhulu kakhulu futhi kuvulwe ngokukhululekile ukuchazwa okungaqondakali.
Ukulinganisa ubuchwepheshe bakho ekuhumusheni ukuxhumana okungekho emthethweni, thatha le mibuzo ye-nonverbal yokubuza imibuzo evela eNyuvesi yaseCalifornia eSanta Cruz. Isixhumanisi ngasinye siholela emibuthanweni yemibuzo nemibuzo.
Enye yezinto ezimnandi kakhulu-kodwa okwedabukisayo - ezingezangezimboni engake ngibona zikhona ehhovisi lika-registrar eyunivesithi enkulu. Umfundi wezwe lonke wazama ukukhuluma inkinga yakhe kumuntu omdala, omhlophe. Wayelokhu ehlanza izandla zakhe ukuze agcwalise ukukhulumisana kwakhe.
Wazama ukunciphisa ibanga eliphakathi kwakhe nesisebenzi saseyunivesithi esasilokhu sisekela ukuze silondoloze ibanga elidinga ibanga eliduduzayo.
Ekupheleni kwengxoxo, lo mfundi wayemxosha ubude bekhasi elibhekene ne-counter counter namanje ngezandla zakhe ngokufutheka. Umsebenzi wangitshela kamuva ukuthi wayesaba umfundi owayezama ukumtshela ukuthi usekhokhile kakade umthethosivivinywa esanda kuthola kusuka enyuvesi.
Ucwaningo olulodwa ku-UCLA lubonise ukuthi kuze kube ngu-93 amaphesenti wokusebenza okukhulumisana kunqunywe yizikhombo ezingekho emthethweni. Olunye ucwaningo lubonise ukuthi umthelela wokusebenza wawunqunywe ngamaphesenti angu-7 ngamagama asetshenzisiwe, amaphesenti angu-38 ngekhwalithi yezwi, namaphesenti angu-55 ngokukhulumisana okungaqondile.
Uma ufuna ukufihla imizwa yakho noma ukusabela kwakho okusheshayo kolwazi, qaphela ngokucophelela ukuziphatha kwakho okungabonakali. Ungase ube nezwi lakho namagama alawulwayo, kodwa ulimi lwakho lomzimba olufaka ukuboniswa komzimba okuncane kunazo zonke nokunyakaza kungakunika imicabango yakho nemizwa yakho yangempela. Ikakhulukazi kumfundi onolwazi lweziqephu ezingenalutho, iningi lethu liyizincwadi ezivulekile ngempela.
Kungakhathaliseki ukuthi isikhundla sakho emsebenzini, ukuthuthukisa ikhono lakho ekuhumusheni ukukhulumisana okungekho emthethweni kuzokwandisa ikhono lakho lokuhlanganyela incazelo nomunye umuntu. Incazelo yami eyabelwe ngokuhlanganyela . Ukuqondisa kahle ukukhulumisana okungekho emthethweni kuzofaka ukujula kokwazi kwakho ukuxhumana.
Amathiphu Wokuqonda Ukuxhumana Okungaqondile
- Qaphela ukuthi abantu baxhumana kumazinga amaningi. Buka ubuso babo obusweni, ukuxhumana kwamehlo , ukuma, ukuhamba kwesandla nezinyawo, ukunyakaza komzimba nokubekwa, nokubukeka nokuhamba njengoba behamba beya kuwe. Yonke into isetshenziselwa ukukhuluma okuthile uma ulalele ngamehlo akho. Yijwayele ukubuka ukuxhumana okungaqondile futhi ikhono lakho lokufunda okungenalutho luzokhula nomkhuba.
- Uma amazwi omuntu asho into eyodwa futhi ukukhulumisana kwabo okungabonakali kusho omunye, uthanda ukulalela ukukhulumisana okungaxhunywanga - futhi ngokuvamile lokho kuyisinqumo esifanele.
- Hlola ukhetho lomsebenzi olusekelwe ekukhulumeni kwabo okungabonakali. Ungakwazi ukufunda umthamo ovela kulowo ofake isicelo ohlala kulo. Ukukhulumisana okungaxhunywanga ngesikhathi sokuxoxisana kufanele kuhlukanise amakhono omfundi, amandla, ubuthakathaka, nokukhathazeka kwakho.
- Cubungula ukukhulumisana okungekho emthethweni ngesikhathi uphenyo noma esinye isimo lapho udinga khona amaqiniso kanye nezitatimende ezikholelwayo. Futhi, abangenayo bangabonakalisa okungaphezu kwamazwi akhulunywa ngumuntu.
- Uma uhola umhlangano noma ukhuluma neqembu, qaphela ukuthi izinkulumo ezingenakusho zingakutshela:
- uma usukhulume isikhathi eside,
- uma omunye umuntu efuna ukukhuluma, futhi
- isimo sengqondo nesixuku nokuphendula kwabo emazwini akho.
Balalele futhi uzoba umholi nomkhulumeli ongcono .
Ukuqonda ukukhulumisana okungaqondile kungcono ngokusebenza. Isinyathelo sokuqala ekusebenzeni ukubona amandla okuxhumana okungabonakali. Nginesiqiniseko sokuthi uke wazizwa ukuthi lokho umuntu akushoyo akuyiqiniso. Lalela umthambo wakho.
Ngokuvumelana nokuhlangenwe nakho kwakho kokuphila, ukuqeqeshwa, izinkolelo nakho konke okwenza esikhathini esedlule, kunguchwepheshe wakho wangaphakathi ekukhulumisaneni okungenalutho.