Unyaka ngamunye kukhona okungenani incwadi eyodwa kanye nezihloko ezingenakubalwa mayelana nokuthi kungani kufanele zivinjelwe noma zilungiswe. Lokhu kuye kwenzeka uma nje sikhumbula, futhi kubonakala sengathi kwenziwe ngcono kancane. Kuthiwani ngalesi siko senkampani yaminyaka yonke esibonakala sibangela ukubola okunjalo nobuhlungu?
Futhi okubaluleke nakakhulu, ingabe ingalungiswa?
Siyazonda ukuthi siyizinkinga, kodwa emva kokufunda isihloko sokubuyekezwa kokusebenza iminyaka engaphezu kwengu-25, imizamo eminingi yokuvuselela noma yokulungisa izinhlelo eziphukile, ekupheleni kokuthola nokunikeza ukuphela kwamakhulu okubuyekezwa nokwenza yonke iphutha elingenziwa , sesifinyelele esiphethweni sokuthi ukubuyekezwa kokusebenza kuyoba njalo okuhlangenwe nakho okujabulisayo kubo bonke abathintekayo. Kungani?
Okokuqala, masibeke izizathu ezingenakugwenywa abasebenzi, abaphathi kanye no-HR abazondayo etafuleni ezingenakulinganiswa futhi zamukele njengoba zinikezwa. Khona-ke, ake sikhulume ngokuthi singakwazi kanjani ukwenza lolu hlelo lubuhlungu kancane. Kungani sizonda ukubuyekezwa kokusebenza: kunikezwa ukuthi sidinga nje ukusiphuza futhi samukele:
Ubuntu Bomuntu
Abantu bayakuzonda ukwehluleka kwabo ukuphawula kanye nabaphathi abazonda ukunikeza impendulo engalungile. Kodwa linda, akuzona zonke izifundo ezisho ukuthi abantu bafuna futhi bathande impendulo? Ngokuqinisekile bayakwenza, uma nje kube impendulo enhle .
Uma sithola impendulo enzima ukucabanga kwethu ngokuphathelene nathi, thina ngokuzenzekelayo singena emotweni yokuvikela "impi noma indiza" yokulondoloza imodi. Siphika, sithukuthele, sivikele, noma sihoxise. Akekho umculi othanda ukuthola ukuhlaziywa okubucayi okungafanele, akukho mnikazi wokudlela othanda ukuthola isibuyekezo esibucayi se-TripAdvisor, futhi akekho othanda ukuzwa ukuphutha kwabo okuvezwe ngumphathi wabo .
Futhi uma umphathi engumuntu onesihluku futhi ejabulela ukulimaza, abaphathi abaningi abajabuli ngempela ukuletha izindaba ezimbi kubasebenzi babo. Eqinisweni, iningi labantu, ngokuvamile, alijabuli ukunikeza impendulo engalungile. Yingakho ukubuyekezwa kokungaziwa okungu-360 kungathandwa kakhulu ngoba kunika abantu ithuba lokusho ukuthi bazizwa kanjani ngaphandle kokubhekana noma bebuzwe.
The Formality and Bureaucracy
Ukubuyekezwa kokusebenza okujwayelekile kufaka inqubo enqunyiwe, amafomu, kanye nengxoxo ehlelekile. Ngokuvamile akuyona ingxoxo yangempela ukuthi abasebenzi (kanye nabaphathi) bathola ubuhlungu, "ukuqina" futhi bazizwa sengathi unyanzelekile ukuba uhambisane nalokho okungafanele ukwenze.
Kungumsebenzi owengeziwe
Wonke umuntu unomatasa wokuphelelwa isikhathi kulezi zinsuku, eqinisweni, besilokhu sihlala simatasa. Sisebenza kanzima futhi sinethemba lokubona imiphumela emihle. Ukubuyekezwa kwonyaka kwenzeka futhi kubonakala sengathi "umsebenzi owengeziwe" othola endleleni yomsebenzi wethu wangempela. Abaphathi, ikakhulukazi abaphathi abanemibiko eminingi eqondile, basebenzisa amahora angapheli egcwalisa amafomu, imibono yokubhala, amarekhodi abukeza, ukuqhuba izingxoxo (ngezinye izikhathi emihlanganweni eminingi), nokuthumela amaphepha. Abasebenzi bavame ukucelwa ukuba bazihlole futhi bazilungiselele ukuzivikela, futhi u-HR uphelela ngezintaba ezingenakwenzeka ezidingekayo ukuba zihambisane nemithetho yonke kahulumeni kanye nesifundazwe.
Kulungile, ngakho-ke uma singayamukela nje ukuthi ukubuyekezwa kokusebenza kungabandakanya impendulo engalungile, kuyinto edingekayo yokusebenza impilo, futhi kuzobandakanya umsebenzi owodwa ongawuthandi ngokukhethekile, kufanele siwazonde, noma kukhona ezinye izindlela ingabenza kube buhlungu kangcono kunomsele ongumsuka? Ngokuqinisekile! Nazi izindlela ezintathu ezilula zokwenza ukubuyekezwa kokusebenza kunzima kakhulu:
Ukuqeda Izinkumanga
Abantu bayayonda imibiko engalungile kakhulu okokuqala lapho beyizwa, noma uma kukhona okuthize babengazi lutho (izindawo eziyimpumputhe). Indlela yokunciphisa ubuhlungu bokuzwa ngokuthi ubuthakathaka okokuqala ngesikhathi sokubuyekezwa kokusebenza komnyaka wukuthola umkhuba wokupha nokucela impendulo njalo. Uma impendulo inikezwa futhi ithola ngokushesha, ngokuvamile, ikakhulukazi, futhi ngendlela elinganiselayo, abasebenzi banesikhathi sokuyisebenzisa futhi benze okuthile ngakho.
Abaphathi bangakha imvelo ekhuthaza ukushintshaniswa kokubili kwempendulo engavumelekile ngendlela eyenza ukuthembela nokuqeda izinkathazo.
Kungcono okwamanje, yakha izinhlelo lapho abasebenzi bangakwazi ukukala nokuqapha ukusebenza kwabo. Isibonelo, akukho menenja okumele akhombise impendulo yokuthengisa ukuthi inenyanga enhle. Sebevele bevele bebuhlungu ukuthi bayazihlangabezane nemigomo yabo yokuthengisa, futhi bayazama ukuthola izindlela zokuthuthukisa. Yilapho umphathi wokuthengisa anganikeza i- coaching eyigugu ukuze asize ukubuyisa ukubuyela emuva kumzila.
Thola Okungcono Ekunikezeni Nokuthola Impendulo
Njengoba sinekhono elingcono kakhulu, sizokwazi ukuthokoza ngokwengeziwe. Bheka " Indlela Yokuthola Impendulo Yomuntu Ongavamile " nokuthi " Indlela Yokunikeza Impendulo ."
Nciphisa iNqubo
Kungani ukubuyekezwa kokusebenza kudinga ukuthi kube nzima? Ngibone izinguqulo ezifaka amafomu wekhasi eli-14 kanye nochungechunge lwemihlangano emithathu. Ngokuvamile ngoba zenzelwe iminyango yakwa-HR ehloselwe kahle (noma ababonisi, noma abameli) abazama ukubhekana nazo zonke izici zokuphathwa kokusebenza ngendlela eyodwa kanye nenqubo.
Isixazululo? Akuzona izinhlelo zesofthiwe eziqhakazile ezizenzekelayo kuphela (futhi ngezinye izikhathi ziphoqa ngokuqhubekayo) inqubo embi. Ngingancoma ikhasi elilodwa - noma angaphezu kwamakhasi amabili - ifomu lokubukeza ukusebenza. Ngikubone lokhu kuqalisiwe futhi kwamukelwa kahle kakhulu ngabaphathi, abasebenzi kanye no-HR.
Ukusebenzisa lezi zilungiso ezintathu ezilula futhi ukubuyekezwa komsebenzi wakho wonyaka kungase kube nomuzwa wokuthi uhambo oluya kudokotela wamazinyo, kodwa kufana nokuhlanza amazinyo, esikhundleni somngcingo wokucubungula.