Imisebenzi emi-5 kaDrucker
Encwadini yakhe, uDrucker uchaze umgomo oyinhloko wesimenenja ngokuthi "yenza abantu bakhiqize". Ukuze benze lokho, ngokusho kukaDrucker, kudingeka benze imisebenzi emihlanu:
- Beka izinhloso futhi ubeke imigomo abasebenzi abadingeka ukuyifinyelela.
- Hlela imisebenzi, uqondise isabelo sakhe, futhi uhlele izindima ezifanele kubantu abalungile.
- Khuthaza futhi uxoxe ukuze uhlanganise nabasebenzi ukuba babe amaqembu abambisanayo futhi udlulisele ulwazi njalo, phezulu, nangenxa yenhlangano.
- Sungula izinhloso kanye namastidi alinganisa imiphumela futhi uchaze imiphumela ukuze uqinisekise ukuthi inkampani iyahamba ngendlela efanele.
- Thuthukisa abantu ngokuthola, ukuqeqesha kanye nokuqashwa kwabasebenzi, imithombo eyisisekelo yomqashi.
Kusukela incwadi kaDrucker yakudala ekuphathweni, kuye kwaba amakhulu, uma kungenkulungwane, ezincwadini ezibhaliwe mayelana nokuphathwa nobuholi, kodwa ngandlela-thile, eminyakeni engama-50 kamuva, abaphathi abasha nabanolwazi baningi abanakho ukuqonda okucacile kwezindima zabo nemisebenzi ebalulekile.
Ngokuvamile, benza njengemisebenzi yabo nje yindlalifa eyinkazimulo enkulu ("Ngikhuthazwa ngoba nginguye ongcono kakhulu kulokho esikwenzayo"), noma nakakhulu nakakhulu, omunye umuntu owenza ama- micromanages futhi osebenza amazinga amabili kuya kwesithupha ngezansi lokho okufanele akwenze.
Izinyathelo ezingu-10
Ngenhlonipho efanele kuMnu Drucker, nansi uhlu olusha nolwandisiwe lwalokho engikubona yizindima eziyishumi ezibalulekile zomphathi:
Hamba Abantu Abakhulu
Konke kuqala lapha - ngethalenta elikhulu, konke okulula kulula. Ngesizatfu esithile, abaphathi bavame ukuthatha izinkomba ezincane uma kuziwa ekuhloleni, ukuhlola, nokukhetha, noma bancika kakhulu ku-HR noma abaqashi, kunokubona ukukhethwa njengengxenye ebalulekile yomsebenzi wakhe.
Ukuphathwa kokusebenza
"Ukuphathwa kokusebenza" kuyisigaba esibanzi, futhi sihlanganisa isici sokuphatha abantu somsebenzi kamenenja. Kuhlanganisa ukucacisa nokubeka izinto okulindelekile nezinjongo, ukuqeqesha, ukulinganisa nokuqapha umsebenzi wabasebenzi, ukubhekana nezinkinga zokusebenza, ukunikeza impendulo nokuqashelwa, ukuqeqesha, ukuthuthukisa, ukuqeqesha nokuqhuba ukubuyekezwa kokusebenza. Kuye ngenani lemibiko eqondile umphathi, lokhu kungathatha iningi leviki lomphathi.
Ukuthuthukiswa kweThimba
Ngaphezu kokuphathwa komsebenzi ngabanye nokuthuthukiswa komsebenzi, umphathi unesibopho sokuthuthukiswa kwethimba eliphezulu. Ithimba elizimele livame ukhiqiza kakhulu kuneqembu labantu abasebenza ngokuzimela.
Ukubeka Isiqondiso Esiphelele
Umphathi ubeka isiqondiso eside nesikhathi esifushane sethimba noma inhlangano. Lokhu kuhlanganisa umbono, umgomo, imigomo, nezinhloso - ngamanye amagama, isu. Abaphathi beqhinga basebenzisa isikhathi esiningi bacabanga ngokuthunywa nokuqondiswa; njalo ekubukeni kwesidingo sokushintsha izinto eziza kuqala noma ukubuyisela kabusha.
Yiqiniso, zibandakanya abanye, kuhlanganise namalungu azo, kodwa zithatha imithwalo yemfanelo yokugcina.
Ukuba yiLungu leThimba elibalulekile nelisekelayo
UPatrick Lencioini, umbhali wencwadi ethi "The Five Dysfunctions Team", uthi "inombolo yethimba eyodwa" kufanele ibe ithimba lomphathi wakho, hhayi eyakho. Uthi, "Sonke siyazi ukuthi uma kukhona ukukhanya kwemini phakathi kwamalungu eqembu eliphethe, ekugcineni kuphumela empini ezingenakugwenywa ukuthi labo abaphansi enhlanganweni bashiye ukulwa."
Ukwenza Umsebenzi Oyingqayizivele Ongenawo Omunye Ongakwenza Noma Okufanele Uwenze
Cishe cishe yonke imenenja, kungakhathaliseki ukuthi yiliphi izinga, linalo isethi yabo yemithwalo yemfanelo ngabanye. Ukuphakama kwezinga, kuncane kunabo, kepha ngisho nama-CEO kufanele enze izinto ezingenakunyulwa. Kodwa-ke, abaphathi kufanele baqaphele kakhulu ukuqinisekisa ukuthi benza ngempela umsebenzi kuphela ongakwenza, abangasebenzi ukuthi bathanda ukukwenza, bahle, noma bangathembi ithimba labo ukuba lenze.
Lawula Izinsiza
Abaphathi kufanele baqiniseke ukuthi ithimba linemithombo abayidingayo ukuze basebenze, ngenkathi ngesikhathi esifanayo beqinisekisa ukuthi ithimba alikwelethi noma lichitha izinsiza.
Thuthukisa Izinqubo Nekhwalithi
Ngenkathi umuntu kufanele athathe umthwalo wekhwalithi yomsebenzi wakhe, abaphathi bavame ukukwazi ukubona ukuhamba komsebenzi jikelele (isibalo sezingxenye) futhi benze izinguquko nokuthuthukiswa.
UkuziThuthukisa
Abaphathi abasibophezele kuphela ukuthuthukiswa kwabasebenzi babo kanye namaqembu - banomthwalo wokuthuthukiswa kwabo njengomphathi kanye. Lokhu kufaka hlangana nokuthatha ilanga, izabelo zentuthuko, ukuhlanganyela ekuqeqesheni ukuphatha, ukufuna abacwaningi, ukubuza impendulo, nokufunda mayelana nokuphathwa nobuholi. Ngokwenza kanjalo, ziyizibonelo zokuthuthukiswa okuqhubekayo.
Ukuxhumana Ulwazi
Baqinisekisa ukuthi ulwazi lugeleza kusuka phezulu, eceleni, nangaphezulu. Akukaze kube yi-bottleneck emgwaqweni omkhulu wenkcazelo. Okokugcina, uma kwenzeka uzibuza ukuthi "ubuholi" bufinyelela kuphi indima yemenenja, kuhlanganiswe kuzo zonke lezi zinto eziyishumi ezibalulekile, ngamunye udinga ubuholi ukuze usebenze ngempela. Ubuholi akuyona into ehlukile "yenza" - kuyindlela yokuba!