Amandla Okulindelekile Kwomqondisi kanye Namandla Wakho
Umphumela wePygmalion kanye nomphumela weGalatea wabonakala kuqala ngenkathi kulinganisa umphumela wokulindela esikoleni esikoleni esiphansi.
Ngokusho kukaJ. Sterling Livingston, ukubhala "iHarvard Business Review," "Iziprofetho ezizigcwalisayo, zivela, zifana namahhovisi njengoba zikhona emakilasi esikoleni samabanga aphansi. Uma umphathi eqiniseka ukuthi abantu bakubo iqembu liyizinga lokuqala, lizoqhubeka lihlehlise iqembu eliphethe imenenja yalo elikholelwa ukuthi liyaphambana-ngisho noma ithalenta langempela lamaqembu amabili lifanayo. "
Umsindo othakazelisayo futhi othakazelisayo? Ukugembula. Lezi yizimiso eziyisisekelo ongazisebenzisa ekulindeni kokusebenza kanye nemiphumela yazo: ukuthuthukiswa kokusebenza okusemandleni emsebenzini.
I-Pygmalion Effect: Amandla Okulindelwe Kwamenenja
Ungafingqa umphumela we-Pygmalion, ovame ukubizwa ngokuthi amandla okulindela , ngokucabangela ukuthi:
- Wonke umphathi unamathemba abantu ababika kuye.
- Abaphathi bama-Supervisors baxoxisana ngalokhu okulindelekile noma okungazi lutho noma nini lapho bexhumana nganoma iyiphi indlela nesisebenzi.
- Abantu bakhuphuka noma bafunda ngokungazi noma bangazi lutho futhi bahlangabezana nalokhu okulindeleke kumphathi wabo.
- Abantu benza ngezindlela ezihambisana nezilindelo abazitholile kusuka kumphathi.
Umphumela wePygmalion wachazwa ngu-Livingston ngisho nangaphambi kukaSepthemba / Okthoba 1988 "Harvard Business Review." "Indlela abaphathi abaphatha ngayo abaphathi babo baxhomeke kakhulu kulokho abakulindele," kusho u-Livingston kusihloko sakhe esithi "Pygmalion Management".
Umphumela we-Pygmalion wenza abasebenzi bakwazi ukuphumelela ekuphenduleni umlayezo womphathi ukuthi bayakwazi ukuphumelela futhi kulindeleke ukuthi baphumelele. Umphumela wePygmalion ungaphazamisa ukusebenza kwabasebenzi uma ukuxhumana okucashile okuvela kumphathi kubatshela okuphambene.
Lezi zici zivame ukucashile. Isibonelo, umphathi wehluleka ukudumisa ukusebenza komuntu osebenzayo njalo njengoba edumisa ukusebenza kwabanye. Kwesinye isibonelo, umphathi ukhuluma kancane kumsebenzi othile. Ngesinye isikhathi, umphathi uhluleka ukwamukela iminikelo yawo wonke amalungu eqembu, ukubonga nje abantu abambalwa abakhulu.
U-Livingston waqhubeka wathi ngomphathi, "Uma engenalo ikhono, ushiya izibazi emisebenzini yezinsizwa (nabesifazane), unciphisa ngokuzihlonipha futhi azihlanekezele isithombe sabo njengabantu.
"Kodwa uma ekhono futhi enethemba eliphakeme labaphathi bakhe, ukuzethemba kwabo kuzokhula , ikhono labo lizokhula futhi ukukhiqiza kwabo kuzoba phezulu ." Ngokuvamile kunokuba aqaphele, umphathi unguPygmalion. "
Ungacabanga ukuthi ukusebenza kuzoba ngcono kanjani uma abaphathi bakho bekhuluma ngemicabango emihle ngabantu mayelana nabantu?
Uma umphathi ekholelwa ngempela ukuthi wonke umsebenzi unamandla okwenza umsebenzi omuhle endaweni yokusebenzela, ukuthumela ucingo lolo mlayezo, ngokungazi noma ngokungazi, kuthinta kahle ukusebenza komsebenzi.
Umphumela wesiphathimandla uthola kangcono nakakhulu. Lapho umphathi ephethe izinto ezilindelekile ngabantu, usiza abantu ukuthuthukisa umqondo wabo, futhi ngaleyo ndlela bazihloniphe. Abasebenzi abahlonishwa kakhulu ngumphathi wabo bavame ukuphila ngokusemandleni abo okufaka isandla futhi baphumelele emsebenzini.
Abantu bakholelwa ukuthi bangaphumelela futhi banikele, futhi ukusebenza kwabo kuphakama kuze kube sezingeni labo okulindelwe-ukudala abasebenzi bakho abahamba phambili, abaphumelele kakhulu, abaphakeme kakhulu
Umphumela weGalatea: Amandla Okuziqhenya
Ngamandla kakhulu kunomphumela we-Pygmalion, umphumela weGalatea kuyisici esicindezelayo ekusebenzeni komsebenzi. Imenenja engasiza abasebenzi ukuba bakholelwe ngokwabo nangempumelelo yabo uye wafaka ithuluzi lokuthuthukisa ukusebenza elinamandla.
Uzwile ngamazwi aphindaphindiwe aphindaphindiwe, "isiprofetho esizigcwalisayo." Isetshenziselwa umphumela weGalatea, lawa magama asho ukuthi umbono womuntu ngabakghono bakhe kanye nokuzimela kwakhe ngokusebenza kwakhe kunquma kakhulu ukusebenza kwakhe.
Uma isisebenzi sicabanga ukuthi singaphumelela, cishe siyophumelela.
Ngenxa yalokho, noma yiziphi izenzo umphathi angakwazi ukuthatha ukwandisa imizwa yomsebenzi wokuzibheka okuhle kuzokusiza ukusebenza komsebenzi kube ngcono.
Inhloso akuyona ukuyiqeda lo mqondo. Ezinye izici eziningi nazo zifaka isandla ekwenzeni ukusebenza komsebenzi, kufaka phakathi isiko lenkampani yakho , okuhlangenwe nakho kokuphila komsebenzi, imfundo, ukusekelwa komndeni, kanye nobuhlobo nabasebenzi. Noma kunjalo, ukuqondisa okuhle kungenye yezinto ezibalulekile ezizogcina abasebenzi abasebenza emsebenzini.
Indlela Yokugqugquzela Ukuziqhenya Okunamandla Kubasebenzi Bakho
Lezi zindlela ongakhuthaza ngazo izinto ezinhle, ezinamandla okuzethemba kumsebenzi:
- Nikeza amathuba omsebenzi ukuzwa izabelo ezinzima kakhulu. Qinisekisa ukuthi uphumelela ezingeni ngalinye ngaphambi kokuqhubekela phambili.
- Nika amandla umsebenzi ukuthi ahlanganyele emaphrojekthi angaphumelela aletha ukuthuthukiswa okuqhubekayo endaweni yokusebenzela.
- Nikeza coaching eyodwa-to-one nesisebenzi. Le coaching kufanele igcizelele ngcono lokho isisebenzi senza kahle kunokugxila ekubuthakathakeni komsebenzi. Yakha kulokho isisebenzi esivele sikwenza ngempumelelo kunokugxila amandla akho ekwakheni izindawo ezibuthakathaka zekhono.
- Nikeza amathuba okuthuthukisa abonisa ukuthi isisebenzi sinesithakazelo ekufundeni. Ngokuqinisekile, udinga ukuhlinzeka ngamathuba okuthuthukisa abuye abonise lokho ibhizinisi elikudingayo kumsebenzi. Udinga ukushaya ibhalansi ehlonipha izidingo nezifiso zesisebenzi.
- Nika umsebenzi ophezulu ophumelelayo ukuba athathe indima yokugqugquzela intuthuko nomsebenzi . Ukumemezela kuyindlela enhle kakhulu kwabasebenzi bakho abaphezulu, iningi lazo liyakhathazeka ukuhlanganyela lokho abaye bafunda ngaphambi kokuba bathathe umhlalaphansi. Gcina ulwazi lwabo litholakale.
- Bamba ukusebenzisana okuvamile futhi okuhle nomsebenzi futhi uxoxisane njalo ngokukholelwa kwakho okuqinile ekusebenzeni komsebenzi ukwenza umsebenzi. Gcina impendulo enhle nokuthuthukiswa lapho kunokwenzeka khona.
- Qinisekisa ukuthi isisebenzi sithola imilayezo eqhubekayo evela kwabanye abasebenzi bezokuphatha. Indlela okhuluma ngayo ngabanye ngabasebenzi abakubikayo bakhuthaza kahle imibono yabo yalokho isisebenzi esithile esingaba nomthelela futhi senze. Ngomphumela omkhulu we-Pygmalion, okulindeleke kwabanye abaholi abakhulu, abaphathi, kanye nabasebenza nabo kuthinta ukuzethemba komsebenzi.
- Yenza ukuzibophezela ngobuqotho ekuphumeleleni komsebenzi nokuthuthukiswa okuqhubekayo. Udinga ukutshela njalo isisebenzi sokuzethemba kwakho ngalezi zindaba.
Hlanganisa amandla okuzethemba komsebenzi ukuze kuqinisekiswe ukusebenza okunamandla, okukhiqizayo, okuthuthukisayo, nokuphumelela komsebenzi. Uzojabula futhi uzizwe unomvuzo lapho abasebenzi beqedela okulindelekile-nabo.