Funda ngalokhu Skility Essential Skill
Ukukhulumisana ngamazwi ukukwabelana ngolwazi phakathi kwabantu noma amaqembu ngokukhuluma. Yenye yezindlela esisebenzisana ngayo nabasebenzi bethu, abasebenzi, osebenza nabo, namakhasimende noma amakhasimende emsebenzini. Sisebenzisa nokulalela okusebenzayo , ukukhulumisana okungaqondile njengokukhuluma komzimba nesimo sobuso, nokubhala ukuxhumana.
Lapho amakhono akho okuxhumana ngamazwi ebuthakathaka, abamukeliwe bemilayezo yakho ngeke bakwazi ukuwaqonda futhi, kamuva, ngeke bakwazi ukuphendula ngokufanele.
Ngenkathi lezi zinyehluleka zingapheli kuphela ngamakhono okulalela-amakhono okulalela noma ukungaziphathi kahle kwezingcaphuno ezingekho amazwi kuzokuba nokusola-baqala naye.
Indlela Yokuthuthukisa Ukukhulumisana Kwezwi
Ukuthuthukisa amakhono akho okukhulumisana kuzokusiza ugweme ukungaqondi kahle emsebenzini. Thatha izinyathelo ezilandelayo, uqale ngisho nangaphambi kokuba noma yimaphi amazwi ashiye emlonyeni wakho:
- Yilungele: Ngaphambi kokuba uqale ingxoxo, thola ukuthi yiluphi ulwazi ofuna ukuluhlinzeka. Bese ukhetha ngendlela engcono yokuyithumela kumamukeli wakho. Isibonelo, udinga ukukwenza ubuso nobuso noma ucingo luzokwenza?
- Khetha amagama akho ngokucophelela: Sebenzisa isilulumagama umamukeli wakho angaqonda kalula: Uma engayiqondi amagama akho, umlayezo wakho uzolahleka.
- Khuluma ngokucacile: Qaphela ivolumu yakho kanye nenani lokukhuluma. Ukukhuluma ngokushelela kuzokwenza kube nzima kunoma ubani ukuzwa, kodwa ukukhamuluka kungaba kakhulu-ukubeka. Khuluma kancane kancane ukuze uqondwe, kodwa hhayi kancane ukuthi ubelethe umlaleli noma umbeke ukuba alale.
- Sebenzisa Isikhathi Esifanele: Izwi lakho lingase liveze imizwa yakho yesimo sengqondo kanye nesimo sakho sengqondo. Isibonelo, uma uthukuthele noma udabukile, kuzovela ngezwi lakho. Zama ukulawula lokhu, ukugwema ukudalula okungaphezu kwakho okufunayo nokuphazamisa umlaleli kusuka ekuhlosweni komlayezo wakho.
- Yenza Ukuxhumana Kwamehlo: Umuntu okhuluma naye uzokwazi ukuxhumana nawe kangcono uma ugcina amehlo enkulumweni.
- Hlola Ngomlaleli Periodically: Thola impendulo ukuqinisekisa ukuthi umuntu okhuluma naye uyaziqonda. Kumelwe 'athole' lokho okuzama ukukusho. Ngenkathi ukhuluma, gcina ubuso bakhe nesimo somzimba, noma umane ucele isiqinisekiso sokukhuluma ukuthi uyakuqonda.
- Gwema iziphazamiso : Umsindo wangemuva uzokuphazamisa umlaleli wakho futhi kwenze kube nzima ngaye ukuzwa ukuthi uthini, ungalokothi ukhumbule, uwuqonde. Thola indawo ethule ukuze ukhulume. Uma ukhuluma nomuntu ngefoni, hamba endaweni ethule futhi uqiniseke ukuthi ukhona futhi. Uma lokho kungenakwenzeka okwamanje, hlela ukukhuluma uma kunjalo.
Imisebenzi Eyidinga Amakhono Okukhulumisana Ngamazwi Okuhle
Kungakhathaliseki ukuthi umsebenzi wakho uyini, cishe kuzodingeka ukhulume nabantu okungenani ngezinye izikhathi. Ngakho-ke amakhono okuxhumana ngamazwi asemqoka ayigugu. Nokho, ezinye imisebenzi zixhomeke ekubeni namakhono okukhulumisana okukhulumayo. Nazi eziningi ezidinga lobu buchule obuphansi :
- Isikhulu Esiyinhloko: Abaphathi abayinhloko baphethe yonke imisebenzi ezinhlanganweni abaziqhubayo. Kumele bakwazi ukwabelana ngolwazi nalabo abangaphakathi nangaphandle kwenkampani, kubandakanye nabanye abaphathi bezinga eliphezulu, abasebenzi, amaklayenti, nabanikazi bamasheya.
- Isikhulu seSikole : Izikhulu ziphethe izikole zasepulasari nezikondari. Amakhono okuxhumana omlomo ovelele avumela ukuba bahlanganyele nekhono lesikole, abazali, nabafundi.
- Imenenja : Abaphathi baqondisa umsebenzi wezisebenzi zikaMnyango noma ezenhlangano yonke. Kumelwe bakwazi ukunikeza abasebenzi babo impendulo ngendlela ecacile.
- Umsebenzi wokuhlaziya ucwaningo : Ukusebenzisa ubuchwepheshe babo emathematika, abahlaziyi bezokucwaninga ngokusebenza basebenza amabhizinisi kanye nezinye izinhlangano ukuxazulula izinkinga . Amakhono okukhulumisana ngamazwi anamandla avumela ukuba basebenze njengelungu lethimba.
- Usosayensi Wezokwelapha : Ososayensi bezokwelapha bacwaninga izimbangela zezifo futhi bathuthukise izindlela zokuvimbela nokwelapha ngokusekelwe ekutholeni kwabo. Kumelwe bakwazi ukuchaza imiphumela yabo kubalingani babo.
- Umnotho: Abacwaningi bacwaninga ukusatshalaliswa kwezinsiza. Bambisana namakhasimende futhi baxoxe ngeziphumo zabo kanye nabo.
- I-Psychologist Clinic noma Counseling : I-psychologist kanye nokwelulekwa kwengqondo kwengqondo ihlonza futhi ilaphe abantu abanezinkinga ezingokomqondo, ezingokomzwelo nezokuziphatha. Bachitha izinsuku zabo bekhuluma nabantu.
- Isazi se-Archaeologist : Abavubukuli bafunda umlando kanye nomlando wokuqala ngokuhlola ubufakazi obushiwo abantu. Kumele bahlathulule ukufundwa kwabo kocwaningo kubalingani babo.
- Umshayeli womndeni nomndeni : Abazali bomshado nababelethi baphatha abantu, imindeni, kanye nemibhangqwana yokukhathazeka kwengqondo nezinkinga zomuntu siqu. Kudingeka uthumele ulwazi kumakhasimende abo.
- Teacher : Teachers instruct students in a variety of subjects. Bachazela imiqondo kubafundi, bahlanganyele nabanye othisha, futhi baxoxisane nentuthuko yabafundi nabazali.
- Ibhulogi : Ababhalisi bakhetha futhi bahlele izinto ezibonakalayo emphakathini, esikoleni, emfundweni, emthethweni, nasezincwadini zemitapo. Bafundisa abanikazi bamatayitela ukuthi bangasebenzisa kanjani lezi zinsiza.
- Udokotela wamazinyo : Amazinyo ahlolisisa futhi aphathe amazinyo nezigungu zabaguli. Bambisana nama-hygienist yamazinyo nabasizi, futhi baxoxisane nezinqubo neziguli zabo.
- Isazi samakhemikhali : Abaqhakamisi bahlinzeka izidakamizwa zemithi ezigulini. Bahlinzeka ngolwazi nemilayezo kubo ukuze basebenzise lemithi ngokuphumelelayo nangokuphepha.
- Umphathi Wokuthengisa : Abaphathi bamaketha bahlela futhi basebenzise amasu okuthengisa amakampani. Bambisana namalungu amaqembu wokumaketha.
- I-Developer Developer : Abathuthukisi bezenzi zekhompyutha baqondisa ukudala isofthiwe yekhompyutha. Amakhono okukhulumisana ngamazwi anamandla avumela ukuba bafundise amalungu amathimba abo.