Futhi inkulumo efana nabaningi ebhizinisini eyenza incazelo elula noma incazelo emfushane. Buza abaphathi abayishumi ukuchaza ubuholi noma amasu futhi ngikuqinisekisile iqoqo elithakazelisayo leempendulo ezahlukene.
Buza leli qembu elifanayo ukuthi lichaze ukuthi yikuphi ukuphatha okuphezulu okushoyo futhi kulungiselelwe ezinye izinto ezide, zokugembula. Inhloso yalesi sihloko ukubeka into ethile emcabangweni ophakeme ophethe kahle wokuphatha futhi mhlawumbe endleleni uzuze abanye abazinikezelayo kulo msebenzi ohloniphekile.
Ukuphefumulelwa Ukuphishekela Ukuphathwa Okuhle:
Njengomfundi we-MBA ngawo-1980, kwakungeke kwenzeke ukugwema incwadi echaza ngokucacile isigaba sencwadi yebhizinisi, ethi "In Search of Excellence," nguThomas J. Peters noRobert H. Waterman, Jr. Lezi zinhloli ezimbili zeMcKinsey zihlelwe chaza futhi uchaze izici ezenze ezinye izinkampani zihle kakhulu ngenkathi ontanga behlehlisiwe ekudleni.
Kule nqubo, baqalise ukufuna okuqhubekayo kwabaphathi, abacwaningi, kanye nezifundiswa ekufuneni indlela yokunquma indlela yokwenza ubukhulu bebhizinisi obuqinile. Ukusetshenziswa kwabo kohlaka lukaMcKinsey 7-S: isakhiwo, izinhlelo, isitayela, abasebenzi, amakhono, amasu kanye nokulingana okwabelwana ngakho, kwakuyisihloko esijwayelekile kwizifundo zethu zokuphatha eziphambili.
Umsebenzi womcwaningi uJim Collins wanezela engxoxweni nezincwadi, "Zakhelwe Ukugcina" futhi "Zenza Okuhle kakhulu." Zombili lezi zinto zandisa ingxoxo eqalwe uPeters noWaterman, besebenzisa amehlo amasha nocwaningo olusha ukuthi kungani amanye amafemu asekela ukusebenza okuphezulu uma izinkampani zokuqhathanisa (abaphikisana nazo) bezinzima.
Imibono emisha yafakwa futhi isizukulwane esilandelayo sabafundi be-MBA kanye nabasebenzi basebenzela umsebenzi kaCollins ukuze baqaphele ifomula ngobukhulu.
UJim Collins uyaqhubeka nokucwaninga kwakhe kuleli zwe namuhla, ukwakha ekutholeni kwakhe kwangaphambili kanye nemibono. Futhi ithimba eMcKinsey landise ukutadisha ngalokho okukwenza ukuphumelela ebhizinisini nomqondo wempilo yenhlangano kubhalwe: "Beyond Performance: Indlela Izinhlangano Ezinkulu Zakha Ngayo Inzuzo Yokuncintisana Okuphelele."
Lezi zifundo zikhulu futhi amasu okucwaninga atholakale anzima ngaphezu kwemizamo yangaphambili, kanti abanye (Beyond Performance ababhali) baya kuze ukuphakamisa ubuhlobo causal phakathi zokuziphatha ezithile kanye ukusebenza okuphakeme. Ngenkathi imiphumela ikhuthaza, ayisona isiqondiso esikhulu somphathi noma abaphathi abakhulu abazama ukukhuthaza ubuhle emafenini abo. Bakhomba ngendlela kodwa banganikeli ngokuqondile ukuziphatha okudingekayo ukuze baphishekele futhi bafinyelele esimweni esihle kakhulu.
Lokhu okulandelayo kuwumzamo wami wokusiza abaphathi ukuhambisa kancane eduze kokubuka okuhlanganisayo kwezinto eziziphathayo ezakha lo mbono wokuphatha ubuhle. Okufakwayo kuhlasele kakhulu ngokusekelwe esikhathini sami sokuphila, futhi ngokuqinisekile ngeke ngizame ukuphakamisa ukukhwabanisa kwezibalo.
Ngikho-ke ngiphakamisa ukuthi ukukhwabanisa okutholakala kulokho okuhlangenwe nakho eminyakeni emithathu kanye neminyaka engamashumi eminyaka ukutadisha nokulwela isimo sokuphathwa kahle kumafemu ami inikeza izinhlamvu nemibono yabaphathi kuyo yonke indawo.
Izinhlamvu zokuphatha kahle ekusebenzeni:
- Ukuphatha kahle kuqala ngamanani . Abantu abasemkhatsini babonisa ukuzibophezela okukhulu kokubaluleka okwabelwana ngakho kanye nombukiso walezo zimiso emisebenzini yansuku zonke enkulu nezincane. Kusuka ekukhethweni kwamathenda nokuthuthukiswa kuya kwezinhlelo, izinqubomgomo kanye nezinqumo ezibalulekile, amanani ahlale ekhonjiswa. Izindinganiso ziyi-self-policing, futhi labo ekugcineni abahlanganyeli ngamanani bavotelwe esiqhingini.
- Ukufunda nokuthuthukiswa okuqhubekayo kuqhuba umsebenzi wansuku zonke. Ukufunda nokuhlanza izinqubo nezindlela abantu abazenzayo nsuku zonke. Futhi emisha akuyona uhlelo, kodwa ukuphakama kokuziphatha okunamandla kakhulu eqinile: ukufunda nge-test.
- Impikiswano enamandla iholela ezenzweni ezihlangene . Awekho ama-punches adonsa ezenzweni zobuchwepheshe kepha ezihlukumezayo ngokuhlukumezayo ezungeze isiqondiso nokutshalwa kwezimali. Ngokuhambisana nesiko esikhuthaza ukuphikisana, sidinga izinqumo ezisheshayo, ezisekelwe eqinisweni noma ezinengqondo ukuhambisa imibono ekusebenzeni bese uqala inqubo yokufunda. Uma isinqumo senziwe, yisinqumo somuntu wonke.
- Isu ibhizinisi lomuntu wonke . Futhi wonke umuntu uhileleke ohlelweni . Abakwa-front-line kanye nabalingani ababhekene namakhasimende banikeza imibono eqinisweni. Abantu kuwo wonke amazinga basebenzela ukunquma ngokuqondisa nokufezwa emikhankasweni yamasu ngokushesha bafaka umjikelezo wokusebenza nokufunda komhlangano. Wonke umuntu eqinile uyaqonda leli qhinga futhi usize ukusekela ukuziphendukela kwemvelo okuqhubekayo.
- Ukuhamba kwesikhathi kuyadingeka. Ukugqama okubukeka kahle kokuphatha kusebenza ngama-horizons amabili-isikhathi: lapha futhi manje kanye nekusasa elide lapho yonke into esebenzile cishe ayisekho. Kokubili ama-horizons ama-time ayingxenye yenqubo yokuhlela, kanti enye ayinikezwa omunye.
- I-Field-of-View iyashintsha phakathi kwendawo esheshayo nezimboni ezikude nobuchwepheshe. Esimweni sethu sokungabi namandla, ukuhlonipha ukuphatha okuqinile okuqhubekayo kugcina umbono obuseduze ngamakhasimende kanye nemibono eyithinta imboni, kuyilapho kanyekanye ukuqapha izimakethe ezibude kanye nobuchwepheshe bezingsongo namathuba.
- Ukuphila kule nhlangano kuyinkulumo yesenzo. Kumbono ongaphandle, i-firm kanye nabasebenzi baqhubeka behlenga nokuthuthuka njalo, ngenkathi bezama futhi beqala. Isiko senkampani siyakuzonda ukuma noma ukugijima endaweni. Ngenxa yalokho, yamukelwa futhi ilindeleke ukuthi i-firm isebenza ngendlela ehlala njalo yokubuyisela.
- Ayikho insizakalo yep lip evunyelwe ukuthuthukiswa kwabasebenzi. Njalo ilungu le-firm lixhaswa ukuthuthukiswa kokubili njengomholi nomlandeli. Kusukela phezulu kwenhlangano kuya emigqeni yangaphambili, ukubamba iqhaza kumathuba amasha namathuba ayingxenye yalokho kusho ukuthatha ingxenye yalolu thuba.
- Imisebenzi ikhona ukusekela inkampani kanye necebo, hhayi ngokwabo. Kukhona ochwepheshe ezifundweni ezihlukahlukene, kodwa umbiko wabo-wokuziphendulela yiyona eqinile, hhayi umsebenzi. Okufanayo kuya kwengqalasizinda kanye nezinhlelo.
- Imiphumela yezezimali ibhekwa njengemiphumela ebalulekile yezenzo ezihlangene ze-firm. Akuwona umgomo wokuphela noma abaxoshwa njengabalulekile. Kukhona ibhalansi ezungeze umbono kuya izinombolo.
- Ukuphishekela ubukhulu yi-sauce eyimfihlo eqhuba bonke abahlanganyele. Ambalwa amabutho anamandla kuneqembu labantu abakholelwa ukuthi babambe iqhaza ekwakheni into enkulu.
Okubalulekile
Izici ezingenhla ziyi-generalizations yamaqoqo okuziphatha okuhle. Okubalulekile kulokhu kuziphatha kuyinkolelo yokuthi abaholi abaphezulu bezinkampani bazibophezela ukwakha nokuhlela isimo lapho lesi sitayela sokusebenza nokuzibandakanya siphuma futhi sikhula.
Iziphathamandla zichaza incazelo emisha yomsebenzi kubaholi kanye nenduku yokulinganisa yokusebenza kobuholi. Futhi ngenkathi ama-cynics angase ahlukane nalezi ziphathekayo njengezingqondo futhi ezingenakwenzeka futhi iqine elibonisa izici zokuphatha kahle njengoba kungenakwenzeka, uma ubamba izinhliziyo nezingqondo zeqembu labantu ongayifinyelela noma yini. Manje-ke, inselele yinto ehle kakhulu lapho kutholakala kahle, kuqiniswa kanjani?