Kwakukhona isifundo se-2003 esenziwa yi-Learning and Development Roundtable esathola ukuthi ukuchaza ukulindela ukusebenza kwaba nokubuyisela okuphezulu ekutshalweni kwanoma imuphi umsebenzi wokuthuthukiswa komsebenzi oholwa ngumphathi.
Kuphakeme kunokunikeza impendulo, coaching, ukunikeza iseluleko, noma izinhlelo zokuthuthukiswa ngabanye.
Ucwaningo luphinde lwathola ukuthi abaphathi abaphumelela kakhulu ekuthuthukiseni abasebenzi bangaphumelela kontanga yabo ngamaphesenti angama-25.
Ngakho-ke, ukuchaza ukulindela ukusebenza kubalulekile kwabasebenzi, kuthuthukiswa ukukhiqiza, futhi akudingi imali.
Ngakho-ke kungani abasebenzi abaningi kangaka begcinwa ebumnyameni uma kuziwa ekuhloleni okubalulekile kubaphathi babo? Kungani abaphathi bengenzi?
Ukuphathwa kwe-Paradox
I-CEO yayikhathazekile kakhulu ngomunye wabaphathi bakhe abaphezulu. Wayedla kakhulu; wayesezomtshisa. Kodwa ngaphambi kokuthi akwenze, wazizwa ukuthi kufanele amnike ithuba lokugcina futhi aqashe umqeqeshi omkhulu ukuba asebenze nomphathi ngokubiza amaRandi ayizinkulungwane ezingu-10.
Ngemuva kokuchaza lesi simo kumqeqeshi, umqeqeshi wamcela ukuba abhale uhlu lwezilindeleke kulo mphathi. Wambonga, wathi uzokwenza konke okusemandleni akhe, futhi ushiye i-invoyisi ngamaphesenti angu-50 we-bill.
Into yokuqala eyenziwa ngumqeqeshi lapho ehlangana nomphathi kwakuwukumnika uhlu. Umphathi wamangala - wayengakaze abone into enjalo ngaphambili. Wakwazi ukubona lokho akwenzayo okungalungile nokuthi yini okudingeka akwenze ukuze ajabule umphathi wakhe futhi aphumelele. Wabonga umqeqeshi futhi wahamba.
Ezinyangeni ezintathu kamuva, lo mqeqeshi wahlangana ne-CEO ukubuyekezwa inqubekela phambili. I-CEO yayijabule ngokusebenza komphathi - ukuguqulwa okuphelele. Ucele umqeqeshi ukuthi, "Wenze kanjani lokhu?" Umqeqeshi utshele i-CEO ukuthi umane nje unike umphathi uhlu lwabalindelwe futhi wamnika i-invoyisi ye-bill.
I-CEO, ebheka ukuthuthumela nokuthukuthela, yathi, "Wena SOB. Angikukhokha - ukopela! "
Kulungile, ngakho-ke mhlawumbe indaba yinto yokugqweba. Kodwa mhlawumbe akunjalo.
Ukubeka Ukulindela
Ngakho kungani abaphathi abaningi bengenzi? Ingabe lokho, njengokuphatha okuningi nemikhuba yakwa-HR, sikwenza kube nzima kunalokho okudingekayo? Uma uke wahlala ngesifundo sendlela yokubhala imigomo ye-SMART, ungase ufike esiphethweni futhi.
Akufanele ngempela kube. Nansi indlela elula, kodwa ephumelelayo:
- Beka eceleni imizuzu engama-30 yesikhathi esingaphazanyiswa. Vala ifoni yakho, i-imeyili yakho, futhi uvale umnyango wakho.
- Thatha ipaki elingenalutho lephepha nopeni, noma uvule idokhumenti yeZwi.
- Cabanga ngalokho ongayibheka kumsebenzi omuhle uma uqasha umuntu kusasa. Yenza lezo zinto phansi.
- Cabanga emuva kuzo zonke izingxoxo zokuthuthukiswa kokusebenza ozitholile nabasebenzi eminyakeni embalwa edlule. Yenza okuphambene nalezo zinto phansi. Isibonelo, uma ingxoxo iphathelene nomsebenzi wamakhasimende ompofu, bhala, "Nikeza isevisi yamakhasimende evelele."
- Cabanga ngakho konke okubalulekile kuwe ukuthi awuzange uxoxisane nabasebenzi, kodwa usuke ucacile. Engeza ohlwini lwakho.
- Cabanga ngabasebenzi bakho abakhulu kakhulu - yini eyenziwe yaba kuhle kangaka? Umsebenzi wabo omuhle ubonakala kanjani futhi bayakwenza kanjani? Uthole, okuningi ohlwini lwakho.
- Bheka indlela yokusebenza yokukhiqiza eyenziwa ngu-HR efomini yokuhlola inkampani. Ngento ngayinye, chaza ngamagama akho ukuthi "okuhle" kubonakala kubasebenzi bakho.
Ekupheleni kwemizuzu engu-30 noma ngokushesha, akufanele ube nenkinga yokugcwalisa okungenani iphepha elilodwa lephepha.
Noma yini oyenzayo, ungabuyeli futhi uyisilungise. Akuyona incazelo esemthethweni yomsebenzi ka-HR okufanele idlule i-EEO nemigomo yemisebenzi yabasebenzi. Kuyinto nje uhlu lwezinto umuntu owake wakhonza ngawe iminyaka emihlanu kungenzeka ukuthi uvele.
Noma mhlawumbe abazange. Kuthiwani ngabasebenzi abasha? Kungani kufanele bathathe iminyaka emihlanu?
Ngizibuza ukuthi kuzokwenzekani uma wabelane ngalolu hlu lwabalindelwe emhlanganweni weqembu noma nabasebenzi ngabanye. Yingozi engayenza? Ungasebenzisa futhi lolu hlu njengendlela yokungena kubasebenzi abasha ukuze babe nomngane wabo omusha we-secret decoder ring.
Ngcono nakakhulu - kuthiwani uma ubuza abasebenzi bakho uhlu lwalokho ababekulindele kuwe ukuze bahlangabezane nezilindelo zakho futhi baphumelele?
Manje lokho kungase kube ingxoxo yokuvula iso!