Mayelana nezinhlelo zokusiza zabasebenzi (EAP)

Yiziphi izinzuzo ze-EAP futhi zisiza kanjani abasebenzi?

Uhlelo Lokusiza Abasebenzi. Depositphotos.com/Jim_Filim

Ezweni eliphelele, abasebenzi bangahlukanisa okuhlangenwe nakho kwabo empilo yabo yobuchwepheshe. Kodwa, iqiniso liwukuthi abasebenzi abaningi bachitha izinsuku zabo bekhathazekile ngezinto ezingabonakali ezingahle zinciphise ukusebenza kwazo futhi zibeke amazinga ekukhiqizeni amazinga. Ngenhlanhla, abaholi bezinhlangano baqonda ukuthi umuntu usebenza kanjani emsebenzini futhi lokhu kuye kwaholela ekuthuthukiseni izinhlelo zosizo zabakwaHulumeni noma ama-EAP, ahlinzeka ngenkxaso kanye nezinsiza kubasebenzi abahlukumezayo.

Iyini Uhlelo Lokusiza Abasebenzi?

Uhlelo Lokusiza Abasebenzi luyisabelo esiyingqayizivele sesisebenzi esinikezwa ngokujwayelekile ngaphandle kwezindleko kubasebenzi, kuze kube nemingcele ethile yokuhlela. Ngokuyinhloko, i-EAP yenzelwe uhlelo lokungenelela olunikeza ukukhomba nokusiza abasebenzi ngokuxazulula noma yiziphi izinkinga ezingabhekene nazo. Lokhu kungabandakanya izinkinga zomuntu siqu, ezomsebenzi, zezezimali, ezomzwelo, zomshado, noma ezokusebenzisa kabi izidakamizwa. Lezi yizinkinga eziphazamisa ikhono lomsebenzi ukwenza umsebenzi wakhe kuze kube yizindinganiso zenkampani. Kwezinye izimo, inkinga isingene ngokwanele ukubeka isisebenzi kanye nenkampani engozini.

Isibonelo, isisebenzi singase sibhekane nodlame lwasemakhaya ekhaya oluvela kumlingani ogula ngengqondo. Esikhathini esithile, umsebenzi uqala ukufika emsebenzini ngokuhamba kwesikhathi nangemva kwesikhathi, ehlala amahora amaningi, futhi eba nokukhiqiza okuncane futhi ephazamiseke kakhulu.

Imenenja ingabhekisela kulo msebenzi kwihhovisi lezabasebenzi ukuthola ulwazi mayelana ne-EAP ukuthola ukululekwa nokusekelwa. Konke lokhu kuthathwa ngokuyimfihlo, okuvikela isisebenzi kunoma yisiphi isiphetho kumlingani ohlukumezayo. Isisebenzi singakhetha usizo ukubalekela isimo esihlukumezayo futhi sivimbele oshade naye ukuba avele endaweni engasebenzi engahlelelwe ukulimaza.

Lokhu kusiza ukuvikela isisebenzi kanye nenkampani.

Ama-EAP angasetshenziswa kanjani?

Izinhlelo Zokusiza Abasebenzi zingasetshenziswa futhi ngabasebenzi abanenkinga yokucindezeleka ngokomzwelo ngenxa yokuhlukunyezwa kobuchwepheshe, bomshado, noma bomndeni. Bangase babhekane nendaba eyinkinga yempilo nomzali, babe nezingane ezingalawuleki ekhaya, babhekane nezikweleti ezibophezelayo zabafundi , noma badinga ukukhuluma nomeluleki onakekelayo mayelana nenkinga yomuntu siqu.

Ezimweni eziningi, oshade naye noma umlingani wesisebenzi angathola ukwesekwa ku-EAP kanye nokusiza ukuhlunga izinto ukuze umsebenzi athole umsebenzi omuhle nokuphila kwakhe. Ezinye ze-EAP zihlanganisa nokufinyeleleka kosizo lwamahhala nezindleko eziphansi zezomthetho kanye nokudluliselwa kubameli abasebenza nabantu emphakathini. I-EAP yinkonzo yesithathu enemithombo eminingi engaphezu kwalokho umqashi anganikeza. Lokhu kuthatha umthwalo kumqashi futhi kunciphisa izingozi.

I-EAP ayikho Umshwalense Wezempilo

Kubalulekile ukuqaphela ukuthi Izinhlelo Zokusiza Abasebenzi akuyona izinhlelo zangempela zomshuwalense wezempilo, futhi azihlinzeki ngezezimali kubasebenzi. Awukwazi ukuxilonga inkinga yezempilo noma ukubuyisela ukwelashwa kwangempela kwezokwelapha noma kwengqondo. Kodwa-ke, ama-EAP amaningi anikeze izeluleko zokuhlengikaza nge-hotlines yamahhala okwenza izinqumo ezibalulekile zezempilo, noma ukuthola ulwazi mayelana nokululekwa kwezempilo yengqondo noma amasevisi wezempilo.

Ezinye izinhlelo zingase futhi zikwazi ukuhlinzekela ukufinyelela ekunakekelweni okukhethekile, njengokunakekela izinsizakalo zokunakekelwa abadala, ukusekelwa kwabahlengikazi, ngisho nemitholampilo yezokwelapha yamahhala.

I-EAPs iphathwe kanjani?

Ama-EAP angamaphesenti angu-100 akhokhelwa abaqashi futhi avame ukuqhutshwa ngesivumelwano nomlawuli wesithathu. Lokhu kubalulekile ngoba abasebenzi kufanele bazizwe bekhululekile ukukhuluma ngokuzethemba nomsebenzi ngezinkinga zabo siqu, ngaphandle kokwesaba ukulahlekelwa imisebenzi yabo noma isimo emsebenzini. Kodwa-ke, uma i-EAP inikeza ukutholakala kokuxhaswa ngokwemithi, njengokululekwa kwezempilo yengqondo noma ukwelashwa ngokweqile utshwala / ukusebenzisa kabi izidakamizwa, zilawulwa yi- ERISA futhi zihambisana neziqondiso ze-COBRA. Njengomnyango waseMelika Wezabasebenzi kanye ne-ACA, izinhlelo ze-EAP, "zibhekwa njengezinzuzo ezingekho, kodwa kuphela uma lolu hlelo lunganikeli izinzuzo ezibalulekile ngendlela yokwelashwa noma ukwelashwa." I-EAP ayinzuzo ephathekayo, futhi iphelelwa yisikhathi ekuqedeni uhlelo lwezinzuzo zenkampani.

Yiziphi ama-EAP aKwawo

Inhloso jikelele yalolu hlelo lokusebenza lwe-Employee Assistance ukuqinisekisa ukuthi abasebenzi bayakwazi ukuphatha impilo yabo yansuku zonke futhi bahlale bekhiqiza, ngisho nalapho bebhekene nokuhlangenwe nakho okunzima kokuphila. Bonke abasebenzi kufanele banikwe iseluleko mayelana nohlelo lwe-EAP futhi banikele imiyalelo mayelana nendlela yokufinyelela lezi zinzuzo ngaphandle kokubiza kubo uma bedinga ukwesekwa. Abaphathi bangafanele futhi babhekisele abasebenzi ku-EAP uma bengakwazi ukuxazulula le ndaba ngokusebenzisa i-coaching-work-work kanye nokusekelwa kwe-HR. Ngenkathi inkampani ingase yazi ukuthi isisebenzi sithathe iqhaza ku-EAP, ulwazi lomsebenzi luyimfihlo futhi aluzange ludalulwe kumqashi.

Izinhlelo ze-EAP ziyingxenye yephakheji yokuncintisana futhi zingasiza kakhulu emsebenzini ngoba zikhuthaza ukunakekelwa kwabasebenzi abazinakekelayo, okunganciphisa izindleko zokunakekelwa kwezempilo ezindaweni zokuphuthuma eziphuthumayo kanye nokwelapha okwezindleko zokudakwa nokuziphatha okubi okuqhubekayo isikhathi eside kakhulu . Abasebenzi bakhuthazwa ukuba bazuze le nzuzo engekho izindleko ezitholakala noma nini nonyaka.