Abaphathi bezentengiselwano banemisebenzi eminingi ehlukene epulatifheni yabo, kusukela ekuphatheni ukuqashelwa ukukhonza njengokungena phakathi kwethimba lokuthengisa nokuphathwa okuphezulu. Kodwa ingqikithi yomsebenzi wokuphatha ukuthengisa, yiqiniso, ukulawula ithimba lokuthengisa. Ukuba umphathi omkhulu wokuthengisa kudinga ukuphatha amakhono alandelayo ... kodwa uma ungenayo eyodwa noma ngaphezulu lamakhono, manje yisikhathi sokuqala ukuthuthukisa.
01 Coaching ehlangene
02 Ukulondoloza Ubuhlobo Bomsebenzi
Abaphathi abaningi abathengisa abasha bawela emgibeni wokuba abahlobo nabathengisi babo, ikakhulukazi uma bekhuthazwa bevela kulelo qembu. Noma kunjalo, ukuze ube ngumphathi wezokuthengisa osebenza kahle, kufanele ube nesibalo sokugunyazwa. Ngakolunye uhlangothi, awukwazi ukuya kude kakhulu kwesinye isiqondiso noma uzoba ushushisi - futhi abathengisi bakho ngeke bathambekele ekulaleleni, kuncane kakhulu ukukuthemba. Ukufunda ukuhamba emkhatsini walolu daba olubili kuyigugu lokuphatha elibalulekile kunoma imuphi umnyango, kodwa kubaluleke kakhulu kumphathi wezokuthengisa ngoba abathengisi babhekana nobunzima ukuphatha.
03 Ukulalela Okuhle
Ukwazi ukulalela kubaluleke kakhulu kumphathi wezokuthengisa njengoba kumthengisi. Unomthwalo wempumelelo yethimba lakho lokuthengisa futhi uma ungazi ukuthi kwenzekani nabo ngeke wazi izinkinga uze ube yingozi kakhulu - ngaleso sikhathi umphathi wakho uzobe esephefumula entanyeni yakho. Uma unake kakhulu abathengisi bakho futhi ubakhuthaze ukuthi bakhulume nawe, ungathatha izinkinga ngenkathi zisencane.
04 Ukulawulwa kwemizwelo
Lapho umthengisi ehluleka, uyakwazi ukuzwa ngokomzwelo. Yingakho kubalulekile ukuthi ugcine imizwa yakho ngaphansi kokulawula. Kumele umvumele avele ngaphandle kokuthatha lokho akushoyo ngokwakhe. Uma esekhulume ngokunye ukukhungatheka kwakhe, ungamholela esixazululweni. Kodwa uma uthola ukukhathazeka futhi uzicasule ngokwakho, uzokwenza kube nzima ukuba alulame. Cishe uzobhekana nezinye izimo ezicasulayo, kusukela ekusebenzelaneni nomthengi ononya ukudubula umthengisi ongenzi okwenziwayo, futhi kuzo zonke lezi zinhlangano ezigcina ukupholisa kwakho kuzokusiza ukuthi ulethe izinto kwisinqumo esihle kakhulu.
05 Ukuyeka
Lokhu cishe kuyinkhono enzima kunabo bonke abaphathi bezokuthengisa ukuba baqaphele, ikakhulukazi labo abaphathi bezokuthengisa ababengaphambili abathengisi ngokwabo. Ngenkathi unesibopho sokunikeza ithimba lakho ukusekelwa abayidingayo, ekugcineni kuzoba ukuphumelela noma ukuhluleka. Uma ubona ilungu lethimba lakho lenza iphutha elikhulu, isifiso sokumfihla ohlangothini bese siyithatha siyobe singenakuvinjelwa; kodwa kufanele umelane nesifiso futhi umvumele afunde emaphutheni akhe. Ngokufanayo, awukwazi ukukhulula abathengisi bakho emiphumeleni yeziphambeko zabo. Indlela kuphela ezoba abathengisi abangcono kakhulu uma ubapha ithuba lokuwa ngobuso bese bezikhethela futhi. Kubalulekile ukubeka imingcele ngemiphumela ecacile yokuwaphula. Isibonelo, uma umthengisi ehlala ephuthumayo emihlanganweni yeqembu, mchazele ukuthi kudingeka akwenze kangcono futhi amtshele ukuthi kusukela manje kuqhubeke kuyoba nesigwebo sokuphuza, bese umbeka kulowo myalelo.