AbaPhayona Abasha: Khuthaza Ukubandakanywa Kwabasebenzi Nokuzibandakanya
Ku- Amaphayona Amasha: Amadoda Nabafazi Abashintsha Indawo Yomsebenzi kanye neMakethe, uThomas Petzinger, Jr., uxoxela izingcezu zenguquko enamandla okwamanje ephinde ibhekise ubuso bebhizinisi laseMelika. Ngingathanda ukubona ochwepheshe be-HR behola ukukhokha kulezi zinto.
U-Petzinger, umlobi wesikhathi eside sekholomu i- Wall Street Journal , i-Front Lines , udonsa iziphetho zakhe ezinkampanini zamacala ezinkampanini emadolobheni angaphezu kwamashumi amane emazweni angamashumi amathathu nasemhlabeni wonke. Ngizogcizelela ezinye zeziphetho zakhe ezibaluleke kakhulu. Izindawo eziqakathekileko zokusebenzela zikhombisa indawo ezenza abantu bakhethe ukusebenza.
Ukubandakanyeka kwabasebenzi
"Ukuba nesimemezelo sebhizinisi ekuhleleni ekubeni ngumuntu," uPetzinger uphetha ngemuva kokufunda ukuguqulwa kweRowe Furniture Company. I-Rowe, eyayiyinkampani yokukhiqiza yendabuko, yabona isidingo sokusebenzisa ubuchopho kanye nethalente yabasebenzi bayo.
UCharlene Pedrolie, oyinhloko yokukhiqiza, wayekholelwa ngempela ukuthi abantu abenza umsebenzi kufanele bahlele ukuthi umsebenzi usuphelile kanjani.
Ngosizo nokubonisana kusuka eqenjini lokuphatha elincishiswe kakhulu nabanjiniyela, abasebenzi bavuselela umsebenzi wabo. Basuka endaweni lapho umuntu ngamunye ayephatha khona inqubo yomsebenzi ukuze amangqamuzana akhiqizwe ngokugcwele aqeqeshelwe ukukhiqiza umkhiqizo wonke.
Ukusuka ekumeni endaweni yokuhlangana usuku lonke, badala umsebenzi owavumela inkululeko nokuhamba. Baqeda imisebenzi "eyayiyingozi" engaphambili. Ngesikhathi esifanayo, ukugeleza kolwazi abawutholile, okwabavumela ukuthi bazi kahle ukuthi benza kanjani, banda ngokuphawulekayo.
Umqondo omusha wokuzilawula, ngokusho kukaPetzinger, "wakha umkhuba wemikhakha kuzo zonke izingxenye zesitshalo ... Uveza amandla okudala okusebenzisana kwabantu.
Iphakamisa ukuthi ukusebenza kahle kuyisimo sangaphakathi; ukuthi abantu bakhiqiza ngokwemvelo; ukuthi uma iphefumulelwe ngombono , ifakwe amathuluzi afanele, futhi iqondiswa ulwazi mayelana nokusebenza kwayo, abantu bazokwakha izenzo zomunye nomunye ukuze kube nomphumela ophumelelayo kunanoma yikuphi ubuchopho obulodwa obuzoklama. "
Thepha Abasebenzi Kungenzeka Ngokubambisana Abasebenzi
Enkampanini yakhe yenkampani, uPetzinger wathola izingqikithi ezibalulekile nezihambisanayo eziphathelene nombono, ukubandakanyeka kwabasebenzi, ukulawula, ukulinganisa izinqubo zomsebenzi, ukulula, ukuxhumana, izindawo ezimnandi nezivuselelayo, amathuluzi omsebenzi omuhle nokuqeqeshwa nokuzibophezela. Uma ungadala lokhu enhlanganweni yakho, uzogcina abasebenzi bakho abazinikele, abathintekayo.
- Ezingxenyeni zeHalfPrice, uPat Anderson, umsunguli owedlule, waqaphela ukubaluleka kokungabi nombono omkhulu kuphela, kodwa okuzuzisa umphakathi. Abantu baqiniswa ukuzizwa sengathi bangengxenye yento enkulu kunazo zonke. Wayekholelwa ukuthi ukuphathwa kwansuku zonke kwaba mayelana nokulandelela ulwazi olungalawuli abantu. Wabuye wakhuthaza umuzwa wokudlala emsebenzini , uqaphela ukuthi kuhle kumabhizinisi.
Amaqembu Wokusebenza Kwabasebenzi Ekuthuthukiseni Okuqhubekayo
- E-Monarch Marking Systems, uJerry Schlaegel noSteve Schneider babehlonipha ngokujulile izingqondo zabasebenzi babo. Lapho bebhekene nomsebenzi lapho abantu bekhokhelwe ukuba bangacabangi, baqala "isethi encane yemithetho elula" ukuze baphule leyo ngqondo.
Babefuna abantu ukuthi babambe iqhaza kumathimba okwakhiwa ngokukhethekile ukuthuthukisa inombolo ethile yokusebenza. Amathimba avunyelwe okungaphezu kwezinsuku ezingamashumi amathathu ukwakha iqembu, afunde inkinga noma ithuba, futhi asebenzise isisombululo. Mhlawumbe kunzima ukuqala, impumelelo yamaqembu angaphezu kuka-100 uye wadala isiko elisha ngaphakathi kwenhlangano.
- Amaphuzu kaPetzinger uHerb Kelleher, umsunguli kanye noSihlalo oPhethe weBhodi yeSouthwest Airlines, inkampani eyaziwa ngenzuzo yayo, ukuzinikezela kwayo kubantu, nokuzijabulisa nokuzikhandla kwemvelo. "Angikaze ngibe nokulawula futhi angizange ngikufune," kusho uKelleher ...
"Uma udala indawo lapho abantu behlanganyela khona, awudingi ukulawula. Bayazi ukuthi yini okudingeka yenziwe futhi bayayenza. Ngifuna umthombo futhi ngengeza okwengeziwe kusuka kuKelleher.
Waqhubeka wathi, "Asibheki ukulalela okungaboni. Sifuna abantu abafuna ukwenza lokho abakwenzayo ngokwabo ngoba babheka ukuthi kuyinjongo efanelekile. umholi uyisiphakeli esihle kakhulu. Futhi uma uyinceku, ngencazelo awulawuli. "
Izibonelo Ezengeziwe Zokubambisana Kwabasebenzi Nokuzibandakanya Kwabasebenzi
- Isinkwa esikhulu sokuvuna Abanikazi benkampani bayaqaphela ukuthi abanikazi be-franchise bafunda kakhulu kunabo bonke. Abanye bangafunda kusuka kufilosofi kaPete noLaura Wakeman yelwazi elivuzayo kanye nokwabelana ngamasha.
Bakhokhela isigamu izindleko zomnikazi we-franchise noma ukuhamba komsebenzi kunoma yikuphi ukukhokhelwa kwezwe kuleli zwe ukuze bathathe imibono emisha. Lokhu kubuyiselwa kuncike ekukhokhweni kwemali ye-franchise, ngakho-ke abantu abahamba phambili kakhulu ngemibono bakhokhela okungenani izinkokhelo.
- UBill Armstrong wasungula i-Armstrong Ambulance eyayikhule yaba abasebenzi abangu-300 abakhonza iziguli ezingu-350 ngosuku. U-Armstrong waqasha futhi wagcina izimo eziphuthumayo ezithintekayo nangokwethembeka ngokuhlinzeka ngamathuluzi ahamba phambili, izimoto ezihamba phambili, nokuqeqeshwa okuhle embonini yakhe esifundeni.
Ngokusho kukaPetzinger, isisebenzi, sisebenzisa amagama ahlukene, kodwa sidlulisela umcabango ofanayo, "sichaza imivuzo yokusebenza e-Armstrong njengenhlangano, ukuzethemba, nokuziphendulela, konke okukodwa." Abasebenzi babeziqhenya ngokusebenzela u-Anderson futhi bazi ukuthi lapho bevela endaweni yokuphuthumayo, abasebenzi bahlonipha okuhlangenwe nakho kwabo.
- Umphathi weDupont, uRichard Knowles, lapho ehola isitshalo sokukhiqiza ngendlela ehlanganyela kakhulu, wanqume ukuyeka ukubeka imigomo yabantu, ngoba uhlale ephansi kakhulu. Wathola ukuthi lapho abantu bethola incazelo emisebenzini yabo, wayengathembela ekunikezeni " amandla abo okuqonda ."
Lona amandla, umdlandla, nomsebenzi onzima okhona, ngaphandle kwezinga elidingekayo lokugcina umsebenzi, lapho abantu basebenza ezimweni ezibavumela ukuba bathole injongo emsebenzini. Lena yizinhlangano zamandla ezifuna ukuthayipha ukusebenzisa ngokugcwele ukubandakanyeka komsebenzi kanye nokubandakanya abasebenzi ekuphumeleleni kwenhlangano kanye nomuntu siqu.
Nakuba ngigxile kubantu abaningana izici zokutholwa kukaPetzinger, uPetzinger ukhuluma ngezinyathelo zokuphayona kwamanye amazwe ezindaweni ezithile. Ukhuluma ngokuzinikela kwabo ekusebenzeni kwamakhasimende, njengokunikeza ikhasimende ngokuqondile lokho abayifunayo uma beyifuna.
Kuwo wonke umuntu u-Middleman , ugcizelela ukuxhumeka nokuxhomeka okubangela izinkampani zokusebenzisana zenze njengamabhizinisi amancane ukukhonza amakhasimende amakhulu. (Cabanga ukusetshenziselwa imisebenzi ka-HR.) Ukhomba ukuthi cishe yonke ibhizinisi "ibhizinisi lomndeni," ngezinga elilodwa noma elinye. Ujabule ngokuthi ukukhathazeka kwebhizinisi nokukhathazeka kwezenhlalakahle kuhlanganiswa kulo mnotho omusha.
Ukuze uthole okuhlangenwe nakho okwanelisayo, noma okukhuthazayo, funda i-New Pioneers: Amadoda Nabafazi Abashintsha Indawo Yomsebenzi kanye neMakethe . U-Petzinger utshela inkampani ngemuva kwenkampani, ukwakha amabhizinisi anenzuzo, ngabantu kanye namaphupho axhumene namakhasimende. Ngeke uphuthele ukubhala okuhle kukaPetzinger nokucabanga okubonwayo. Ungase ucabange ukucabanga ngezinhlangano eziguqukayo.
Lezi zinkampani ezichazwe ziyaphumelela ngoba abasebenzi babo bayakhula.