Lesi sihloko sichaza amaphutha ayisikhombisa avamile kakhulu futhi sinikeza isiqondiso sendlela engcono kakhulu yokuba abaphathi babhekane nabo ngendlela eyakhayo.
Okokuqala, Khumbula Izifundo Zakho Zokuphendula
Abaphathi abaphumelelayo bayinkosikazi ekuhambiseni impendulo-kokubili uhlobo oluyakhayo noma olubi kanye nomthandayo wonke umuntu, impendulo enhle . Khumbula, impendulo yakho konke mayelana nokuqinisa ukuziphatha okuhle okusekela ibhizinisi, ithimba, noma impumelelo yomuntu siqu, noma, ukulungisa noma ukuqeda lezo zimo ezivimbela ukusebenza. Kuzo zonke izimo ezichazwe kulesi sihloko, uzothola amakhono akho okuphendula ukuze wakhe ithuba lokufunda nokuthuthukiswa.
Iziphambeko Eziyisikhombisa Eziqashiwe Zomsebenzi Nendlela Yokubhekana Nabo
1. Ukubuza, "Yini okufanele ngiyenze?" Abasebenzi abaningi abakhathazekile ukuthatha izingozi noma ukwenza okuthile ngendlela edumazayo noma ecasula umphathi. Uma ukondla lo mkhuba ngokunikeza isiqondiso, uzoba yingxenye eyinhloko yokuthi kungani abasebenzi bakho bengaboni ukuthi banamandla okuthatha izinyathelo futhi balungise izinkinga noma benze izinqumo.
Isixazululo: Phendula ku "Yini okufanele ngiyenze?" Uphenyo ngendlela elula, eqondile, "Angiqiniseki. Ucabanga ukuthi kufanele wenzeni? "Vumela isisebenzi sicabange futhi siphakamise impendulo. Uma kusendaweni efanele, sinikeza, "Lona umbono omuhle. Kungani ungazami. "Yiqiniso, uma kungakalungi, esikhundleni sokubatshela ukuthi benzeni, buza imibuzo ebakhuthaza ukuba bacabange ngokugxeka.
Ukusetshenziswa okuhambisana nale nqubo kuzosekela ukuthuthukiswa kwabasebenzi futhi kuthuthukiswe imizwa yokunika amandla nokuzibandakanya.
2. Ukungakhulumi Nakho Esigabeni Esiqondile. Abasebenzi baphambukela kwesinye sezikhombandlela ezimbili kule nkinga. Bangabelana kakhulu nawe noma akwanele. Owokuqala uyadabukisa futhi okwakamuva kungonakalisa ukwethembeka kwakho uma ubanjwa ungaboni izinto ezibalulekile.
Isixazululo: Fundisa abasebenzi abasha ngezintandokazi zokuxhumana zakho ukuze uthole imininingwane. Uma ujabulela ukubheka isithombe sonke, khuthaza abasebenzi bakho ukuba banikele ngemininingwane ejulile nemibiko. Uma ukhetha nje imininingwane yezinga eliphezulu namaphoyinti ayisihluthulelo, zinikeze izibonelo ezithile kanye nezibuyekezo ezimbalwa zokuqala noma imibiko, uhlale nabo futhi unikeze impendulo ethile.
Ukusiza abasebenzi bakho ukuthi baqonde indlela yokuxhumana nezinga elifanele lemininingwane kuzoqinisa ikhono lakho lokwenza umsebenzi wakho futhi kuqede ukuqagela kwengxenye yomsebenzi.
3. Ukungathintana Namavolumu Okufanele. Ngokufana ne "izinga lemininingwane" elichazwe ngenhla, yonke imenenja inenzuzo yokuvama kwezokuxhumana nabangaphansi. Abanye abaphathi bakhetha ukuxhumana nsuku zonke nezibuyekezo zesimo. Abanye bakhetha ukuzibandakanya ngezikhathi ngezibuyekezo zesimo, kepha ukuxhumana nsuku zonke akudingeki.
Isixazululo: Wena unecala kubasebenzi bakho ukugqamisa indlela yokuxhumana yakho. Bavumele baqonde isitayela nezidingo zakho futhi banikeze ukuqiniswa okuhle njengoba bejwayela imikhuba yabo ukuze bahlangabezane nezidingo zakho. Yiqiniso, njengomphathi, unomthwalo wemfanelo wokuqonda okuthandayo futhi uguqule ukuvumelanisa nesitayela sakho sokusebenzisana kwakho nabasebenzi bakho. Futhi, khumbula ukugqamisa kubasebenzi bakho ukuthi ngezimo eziphuthumayo nezinkinga ezinkulu, wonke amabhethri avuliwe futhi ukuxhumana nawe ngokushesha.
Ukuhlakulela isimiso esisebenzayo sokuxhumana nabasebenzi bakho kuzobasiza ukuba bakhethe umsebenzi wabo futhi basebenze ngesiqiniseko sokuthi bayokusekela ngokufanele.
4. Ungahlanganyeli Izindaba Ezinonya Nawe. Uma uke wabanjwa ngokumangala ngenkinga eyodwa yabasebenzi bakho eyabandakanyeka kuyo noma wazi, uyaqonda ukuthi kukhulisa kanjani le nkinga.
Ukuthambekela kwakho kungase kube ukubonisa inhlanganisela ethile yentukuthelo nokukhungatheka. Kunalokho, luma ulimi lwakho bese ulandela ikhambi elichazwe lapha.
Isixazululo: Dweba amakhono akho okuphendula futhi uzikhumbuze ukuthi uma ukushisa kushisa noma isimo sesithathwa ngokomzwelo, kufanele ube nenkathi yokupholisa ngaphambi kokuletha impendulo. Uma usuqedile, vula ingxoxo yakho ngencazelo engekho emthethweni yokuthi ukwabelana ngezindaba ezimbi kungenzi kanjani ikhono lakho lokusiza ukuxazulula le nkinga futhi wenze umsebenzi wakho. Khombisa ukuthi uthukuthele ngokubanjwa ungaqapheli nokuthi lokhu kwakuyiphutha elingenakwenzeka futhi. Asikho isidingo sokumba ukuthi kungani isisebenzi sikhishwe ekukwaziseni. Mane uqiniseke ukuthi kubaluleke kakhulu ukuba yena afake phakathi kwezimo ezizayo. Buza uma beqonda bese beqeda ingxoxo bese beqhubeka phambili.
Ukuzimisela ukwabelana izindaba ezimbi nomphathi kuyisisebenzi sokuthembela. Kungenzeka ukuthi isisebenzi sakho sicabanga ukuthi uzothukuthela nokuthi izindaba zingase zibe yingozi emisebenzini yabo noma okungenani ukuhlolwa kwakho. Kumelwe uqiniseke ukuthi kokubili kulindelwe futhi kuphephile ukuze abantu babelane ngezindaba ezimbi nawe. Mane ukhumbule ukuthi ungadonsa isithunywa ngokufanisa.
5. Ukuhleba. Akucishe kungenzeki ukuqeda ingxoxo mayelana nezinkinga nabantu endaweni yomsebenzi. Kodwa-ke, sonke siyazi ukuthi ukuhleka kungase kudukise ngisho nokulimaza. Uma ubona abasebenzi behleba, kuhlinzeka ithuba lokuba uqinise amanani asemqoka angempela.
Isixazululo : Phuma endleleni yakho ukuze wabelane ngamalungu eqembu lakho amandla okulimaza okuhlekisayo. Qinisekisa ukuthi indaba yokuhleba ihlale isengozini nokuthi abantu abahlanganyela futhi basakaze inhlebo bafaka umonakalo emithonjeni yabo. Qinisekisa isidingo sokuba abantu bangayinaki inhlebo. Bakhuthaza kunokuba bafune abantu baphinde babuze imibuzo uma benenkinga yokusebenza emsebenzini noma ukukhathazeka.
Inkulumo evulekile, ethembekile ingcono kunezingqinamba ezingabaza eziphakanyiswe ngemuva komunye umuntu. Umsebenzi wakho ekuqedeni inhlebo uyokhokhela izinzuzo ngendlela yokusebenzela enempilo lapho abantu bezizwa behlonishwa ngaso sonke isikhathi.
6. Akuyona Imisebenzi Yokuqeda. Umphathi oyedwa uchaze lokhu ngokuthi "Impumelelo Engamaphesenti angu-70," lapho isisebenzi siqala khona kodwa singalokothi siqedele izinhlelo ezinkulu. "Uzothola iningi le ndlela, kodwa akukaze aqede ngempela," kusho isikhalazo somphathi.
Isixazululo: Ukuqinisa isiko lokuphendula ngemiphumela kubalulekile ekuphumeleleni kwakho. Fundisa abasebenzi ukuthi basebenzise amasu okuphatha amaprojekthi , okufaka phakathi ukukhomba izinsuku zabo zokuqedela nokudilizwa. Nakuba izinsuku ngezinye izikhathi zihamba, kufanelekile kuwe ukuqinisekisa ukuthi isisebenzi sakho sigcina izwi lakhe futhi siletha zonke izinhlelo ukuvala.
Amaphrojekthi amaningi aqhubekayo akhipha izinsiza kanye nokuphathwa ukunakekelwa. Uma unenkinga ye "70-Percenter," phindaphinda imizamo yakho yokugcina, umqeqeshi , futhi njengoba kuyadingeka uthathe isinyathelo. Njengoba nje abasebenzi bakho balindele amaphesenti angu-100 kuwe njengomphathi, ulindele okufanayo kubo.
7. Ukungabambisani Nabaqashi. Uma ungaqapheli, ungagcina ukhonza njengompempe wabasebenzi bakho. Kuyinto engavamile endaweni eseduze yokuthi abasebenzi bangavumelani. Kodwa-ke, uma beqala ukukuncenga ukuba baxazulule izinkinga zabo zokuxhumana , sekuyisikhathi sokuthatha uhlobo oluthile lwesenzo.
Isixazululo: Hlanganisa ngabanye bese njengeqembu ukuze ubuyekeze izinselelo zabo zokuxhumana. Nakulokhu, ukudweba ngamakhono akho okuphendula okuhle kakhulu, chaza ngokuningiliziwe ukuthi lokhu kuziphatha kuphazamisa kanjani ukusebenza komsebenzi kanye nempumelelo. Qinisekisa ukuthi ithoxa ekusebenzeni kwayo. Ukunikela ukunikeza ukuqeqesha ekuqhubeni izingxoxo ezinzima. Qaphela izinhlangothi ezenzakalweni futhi unikele nge coaching ephelele kanye nempendulo.
Ukufundisa amalungu eqembu lakho ukwenza izingxoxo ezinzima kuqinisa ithuba lokusebenza okuphezulu ukuze kuvele futhi kuncishiswe isidingo sakho sokusebenza njengompempe. Esikhundleni sokuthatha izinhlangothi, ukuqeqesha futhi yebo, qinisa abantu ukuthi baxazulule izinkinga zabo.
Okubalulekile
Ukuzulazula izinkinga zomsebenzi kanye namaphutha kungumsebenzi wendima yakho njengomphathi. Hlola njalo izinkinga njengamathuba okufundisa, ukuqeqesha, umqeqeshi, nokuthuthukisa ukusebenza. Indlela yakho enhle kulezi zinto ezivame ukuphazamisa izokubeka isibonelo esihle kuwo wonke umuntu eqenjini lakho.