Khetha amagama angcono kunoma yisiphi isimo.
Inhloso Yempendulo
Inhloso yempendulo ukuqinisa ukuziphatha okuhle okufaka isandla ekusebenzeni noma okuqeda ukuziphatha okubi okungaphazamisa ukusebenza.
Ukunikeza impendulo kungenye yezingxenye ezibaluleke kakhulu emsebenzini womphathi. Abasebenzi abahle badinga futhi bafuna ukwazi ukuthi benzani, futhi abaphathi abaphumelelayo basebenza kanzima ukuze baqonde ubuciko kanye nenqubo yokwenza izingxoxo ezinzima futhi banikeze udumo olunenjongo .
Sonke sinezikhala zethu eziyimpumputhe, futhi umphathi ogxile ekuthuthukisweni komsebenzi angasiza ukuvula amehlo omsebenzi kulezi zimpumputhe. Angakwazi ukuqeqesha abasebenzi ukuthi bangayithuthukisa kanjani.
Impendulo Ephumelelayo
Impumelelo, impendulo enhle kufanele ibe:
- Okucacile: Fikela iphuzu. Ungadonseli ezinye izenzakalo ezihlobene nendawo noma ezifanayo engxoxweni. Gxila emcimbini owodwa ingxoxo ngayinye.
- Ukuzithoba: Uma unenkinga yobuntu nomuntu, cabanga ukubhalisa usizo lomunye umphathi ukuthi adlulisele impendulo kunokuba ahambe njengoba unika udumo ngokuklolodela-noma okubi nakakhulu, ukuthi uhlukunyezwa ngokwephutha.
- Esikhathini esifanele: Izinkinga zekheli uma zivela, hhayi ngemuva kwemikhuba emibi eshicilelwe. Nikeza umvuzo wokubonga masinyane emva kokuba umsebenzi esezuze okuthile. Lo mcimbi uzobe usungusha engqondweni yomsebenzi ukuze akwazi ukuwubeka esimweni futhi athathe indlela efanayo.
- Okubalulekile noma okuziphatha: Impendulo kufanele iqondise ngqo umsebenzi noma ukuthi umuntu usebenza kanjani.
- Okuthile umuntu angashintsha: Uma ushintsho kuyinselele enzima, nikeza iziphakamiso noma usizo okungenani. Thola isisebenzi ukuthatha isinyathelo sokuqala endleleni efanele.
Nazi ezinye izinhlobo ezivamile zempendulo, ngamathrekhi wegama elihle nelingalungile ngalinye.
Impendulo yokusebenza komsebenzi
Isibonelo esihle: "Umthethosivivinywa, udlule umgomo wakho wokukhiqiza ngamaphesenti angu-20 ngesonto eledlule. Umsebenzi omkhulu. Lokhu kuzosisiza ngempela ukuba sihlangabezane nokukhiqizwa kwethu sonke isitshalo nemigomo yezimali. Wenze kanjani lokhu? "
Isibonelo esingalungile: "Umthethosivivinywa, ngisanda kuqaphela ukuthi udlulile umgomo wakho wokukhiqiza ngenyanga eyedlule. Umgomo wale nyanga uzokwanda ngamaphesenti angu-20. "
Isibonelo esibi: " Umthethosivivinywa, ngiqaphele ukuthi udlule umgomo wakho wokukhiqiza ngenyanga edlule. Ngithemba lokhu akusho ukuthi uzocela ukuphakama."
Isibonelo sokuqala sibonisa isithakazelo kumakhono kaBill, kanti uBill akakatholanga nhlobo isimo somvuzo womkhiqizo wakhe oyisibonelo esiphethweni sesibili noma sesithathu. Empeleni, lezi zimpendulo ezimbili mhlawumbe zamqinisekisa ukuthi akufanele akhathazeke ukusebenza kanzima futhi.
Impendulo yokuziphatha
Isibonelo esihle: "Nancy, ngiqaphele emhlanganweni namhlanje ekuseni ukuthi uvikelekile lapho idatha yakho inselele ngesikhathi sesethulo. Lapho u-Amy ebuza umbuzo mayelana nokubala kwakho, wawumfushane naye futhi wamtshela ukuthi udinga ukuthembela ukuthi uyakwazi ukwenza umsebenzi wakho. Lapho usabela kuye ngaleyo ndlela, wavala yonke imihlangano futhi wabonakala ethukuthele. Udinga ngempela ukwesekwa kwakhe, futhi ngiyazibuza ukuthi uzoba nayo manje. Uyini imicabango yakho? "
Isibonelo esingalungile : "Nancy, uvele u-Amy emhlanganweni wesonto eledlule. Udinga ukulawula intukuthelo yakho. "
Isibonelo esibi: "Nancy, sicela uzame ukushiya imizwelo yakho ekhaya. Ukusabela kwakho ku-Amy kwakungenzi lutho ngalutho."
Sekuvele kusungulwe ukuthi uNancy akaphenduli kahle ngokugxeka. Ngeke umqinisekise ukuthi uthuthukise ukuziphatha kwakhe ngokumgxeka. Ukusabela kokuqala kuhlanganisa usizo lwakhe ekulungiseni isimo.
Impendulo yomsebenzi
Isibonelo esihle: "Matt, ngicabanga ukuthi unakho ubuholi obukhona. Ubonise ikhono lokugqugquzela amaqembu, ungabhekana nokungaqondakali, futhi uyisifundo esisheshayo. Ingabe ubuholi into oyithandayo ukuhlola? "
Isibonelo esibucayi: "Matt, sihalalisele, ngikukhuthaza!"
Isibonelo esibi: " Kubonakala sengathi unesithakazelo eningi yendima yobuholi, kodwa ngicabanga ukuthi udinga ukugxila emithwalweni yakho yamanje yamanje."
Awunikeze ukungena kwangempela kwimpendulo yesibili. Kungani umgqugquzela? Nikeza uMathe okuthile okuzokwakha futhi aziqhenye, njengokuhlinzekwa ekuphenduleni kokuqala. Impendulo yesithathu empeleni ikhuthaza uMat ukuba ahloniphe lawo makghono.
Impendulo yokubuyisela
Isibonelo esihle: "Lisa, ngizwile futhi ngiphawula ukuthi abasebenzi bethu abasha beza kuwe ukuze uthole iseluleko sendlela yokuphumelela emasikweni ethu. Kubonakala sengathi uthuthukisa idumela njengomuntu oqonda kahle ukuthi senza kanjani izinto ezungeze lapha. Kuhle lokho. Siyabonga ngokubasiza, ngiyakubonga ngempela. Uyisibonelo esibalulekile samagugu ethu, futhi ngiyaqiniseka ukuthi abasebenzi bethu abasha bayakwazisa iseluleko sakho. "
Isibonelo esibi: "Lisa, usuqala ukuthuthukisa idumela njengesikhalazi. Zama ukuhlala uhle kakhulu. "
Isibonelo esibi: "ULisa, sicela ubalekele ukuxoxa ngezinto eziphathelene nabasebenzi bethu abasha. Lena indawo yokusebenzela. Asinaso isikhathi noma ukuthambekela kokungena ezindabeni zamasiko."
Abasebenzi basabela ekudumiseni. Isibonelo sokuqala siyinikeza. Izimpendulo ezimbili zesibili zingalimaza ukuziphatha okunenzuzo ngempela enkampanini yakho, ungasho ukuthi bayadedela isisebenzi futhi kuzothinta izintambo zakho.
Impendulo Evela Kwamanye
Isibonelo esihle: "Tom, ngitholile impendulo evela kwabanye emnyangweni ukuthi ubagxeka ngokweqile ngomsebenzi wabo. Angizange ngikubone ngokuqondile ukuthi wenze lokhu ngokwami, kodwa ngikhathazekile ngokuthi abanye baye baqaphela futhi babahlupha ngokwanele ukuthi beza kimi. Ungabeka yini ukukhanya kulokhu? "
Isibonelo esibi: "Tom, ngicabanga ukuthi uhlasele kakhulu amalungu akho weqembu."
Isibonelo esingalungile: "UCarly noJeff bakhononde kimi ngokuthi unesihluku esikhulu nabo. Kwenzekani ngalokho? Ingabe lokhu kuyiqiniso? "
Nakuba izibonelo zokuqala nezesithathu zombili zizama ukuthola ukuthi kungani uTom ehlukumeza kangaka, kuphela impendulo yokuqala eyenza inkinga yendawo yokusebenza, hhayi icala elibekwe kuphela ku-Tom.
Impendulo Ngenkinga Yomuntu Ososelwe
Isibonelo esihle: "U-Ann, ngiqaphele ukuthi awuzange ube ngamaviki amabili okugcina. Wenze amaphutha amabili aqakathekile eziphakamisweni zakho ezimbili zokugcina, ulahlekelwe yisikhathi esiphezulu esibalulekile , futhi lapho sihlangane izolo, awubonakali uyanginaka. Kwadingeka ngiziphindise kabili. Ngikhathazekile ngoba lokhu akufani nhlobo. Uma kunokuthile okuqhubekayo empilweni yakho, ngiyaqaphela ukuthi kungenzeka ukuthi iyimfihlo futhi ayikho ibhizinisi lami, kodwa ngikhathazekile ukuthi liphazamisa umsebenzi wakho. Ingabe kukhona engingakwenza? "
Isibonelo esibi: "Ann, ingabe wena nomyeni wakho unenkinga?"
Isibonelo esibi: "Ube ngcono kakhulu emsebenzini wakho ngaphambi kokuba uqale ube nezinkinga zomuntu siqu. Kwenzekani?"
Qaphela ukuthi indlela yokuqala ayingazami ukuthola inkinga yomuntu siqu. Isisebenzi sizozihlonipha ukuthi ubumfihlo bakhe buhlonishwa. Namathela ekusebenzeni ukusebenza komsebenzi, futhi unikeze usizo uma ungakwazi. Yenza ukuhanjiswa kwi-Employee Assistance Program uma unayo iyatholakala.
Indlela yesithathu igxeka u-Ann ngento okungenzeka ukuthi ayikho ekulawuleni kwayo. Kungenzeka ukuthi uyolungisa inkinga uma kungenzeka. Ufaka nje ukucindezeleka okungaphezulu, okuyinto engenzi lutho.
Okubalulekile
Lezi zibonelo kanye namathrekhi amagama kuphela amasampuli. Indlela impendulo ihanjiswa ngayo nokuthi izingxoxo ezixoxwa kanjani ngokuqinisekile zixhomeke kumongo kanye nobuhlobo phakathi komphathi nesisebenzi . Kodwa-ke, lezi zibonelo ezincane kakhulu ezizongqondo zizokwethula ngamamodeli asebenzayo ukulungiselela nokuvula izingxoxo zempendulo yakho.