Imfihlo Yezokuhola Imfihlo
"Namuhla izinkampani eziningi zaseMelika zichitha imali eningi nesikhathi sokuzama ukwandisa ukuqala kwabasebenzi babo, benethemba lokuthi ngaleyo ndlela bazothola ukuncintisana emakethe. Kodwa izinhlelo ezinjalo azenzi umehluko ngaphandle uma abaphathi befunda ukuqaphela imibono ebalulekile phakathi amaningi amanoveli, bese uthola izindlela zokuwasebenzisa. " --Mihaly Csikszentmihalyi
"Kunezinto ezimbili abantu abafuna ngaphezu kwezocansi kanye nemali - ukuqashelwa nokudumisa." - uMary Kay Ash
Umholi wenza abanye abantu bazizwe bebalulekile futhi baziswa. Umholi uphumelela ekudaleni amathuba okuhlinzeka ngemali, ukuqashelwa, nokubonga kubasebenzi bakhe.
Umholi udala indawo yokusebenza lapho abantu bazizwa bebalulekile futhi bewazisa. Umholi uhola iqembu emgomweni wabo omkhulu wokukhonza amakhasimende abo.
Endleleni, ukwenza lula le nkonzo umholi uqinisekisa ukuthi abasebenzi baphathwa njengoba befuna ukuphathwa.
Indlela abaholi abenza ngayo abantu bazizwe ezibalulekile ngokusebenzisa imivuzo nokuqashelwa
Uhlobo oluyinhloko lobuholi yikhono lokukhuthaza abalandeli. Ngaphezu kokunikeza umbono ohlanganyelwe nesiqondiso, abaholi kumele bahlakulele ubuhlobo nabantu ababafisela ukuwalandela.
Ubuhlobo bobuholi obuphumelelayo bukhuthaza abantu ukuba babe ngaphezu kwalokho okungenzeka ukuthi babekho ngaphandle kobudlelwane. Ukulandela umholi ophumelelayo, abantu bafeza futhi bafeze okuningi kunalokho okungenzeka bakhuphe.
Isisekelo salolu buhlobo obuphumelelayo ikhono lomholi lokwenza abantu bazizwe bebalulekile. (Yiqiniso, imali nezinye izinzuzo zisebenza ngokwezinga elithile, nakuba, njengoba imali inganiselwe ezinhlanganweni eziningi, akufanele ugcizelele ukubaluleka kwayo.)
Umholi ovelele uyaqonda ukuthi lokhu kuyindlela ekhuthaza kakhulu ukugxila kwe-laser ekugcwaliseni izidingo zamakhasimende abo.
Abasebenzi abavuzwayo, baqaphela futhi babonga ngale nsizakalo banikeza ukunakekelwa kwamakhasimende okungcono kakhulu.
Umholi ophumelelayo kudingeka abonise lezi zenzo.
- Nakani abantu abasebenzisa ukuhlonipha okuvamile. Yisho ekuseni kakhulu. Buza abantu ukuthi ngempelasonto yabo yavela kanjani. Buza ukuthi uRebecca unqobe umdlalo wakhe webhola. Buza uma ngabe umsebenzi uzizwa kangcono. Ukwenza ukuhlonipha okulula kuyithuluzi elinamandla lobuhlobo.
- Lalela ukuthi osebenza nabo, oontanga nabasebenzi kumele bathi. Lalela ukunakelela ngokugcwele umuntu ofuna ukunakwa kwakho. Uma ungeke ukhokhe ngokugcwele futhi ulalele ngenkuthalo, usethe isikhathi nomuntu ozohlangana naye uma unakho. Uthola ulwazi oluningi ngemibono nemibono yabanye. Ukwenza abantu bazizwe bekhethekile uma ubalalela ngaphandle kokuphazamiseka. Yazi ukuthi uRebecca unomdlalo webhola lebhola.
- Sebenzisa ulimi olunamandla, oluhle ekusebenzisaneni kwakho nabanye. Yisho "sicela" futhi " ngiyabonga " futhi "wenza umsebenzi omuhle." Yithi, "Asikwazanga ukufeza umgomo ngaphandle kwakho." "Igalelo lakho lilondoloze ikhasimende le nkampani." Ukuqashelwa okunamandla, okwenziwe kahle kwenza abantu bazizwe bebalulekile. Ukuqashelwa okunamandla , okuqinisekisayo kukhuthaza abasebenzi bakho ukuba banikele ngaphezulu komsebenzi ofanayo esikhathini esizayo.
- Beka udumo ngokubhala. Ngiyabonga inothi kumsebenzi, nekhophi efayeleni lakhe, liphakamisa umthelela wokuqashelwa . Abantu baziwa ukuthi babonisa inothi lokubonga noma incwadi yokuqashelwa odongeni lwe-cubicle yabo iminyaka eminingi. Ngokujulile, umthelela wukuthi unamandla.
- Gcina izibopho zakho kwabasebenzi. Uma unomhlangano owasethwa ngoLwesibili, hamba emhlanganweni. Ukukhansela akufanele kwenzeke ngaphandle kokuphuthumayo kwangempela. Ukuphakanyiswa kwePhakamiso? Ungenzi ngaphandle uma wazi ukuthi ungagcina isithembiso sakho. Ukubeka imihlangano yamasonto onke kuya kweyodwa nabasebenzi bakho bokubika? Vimbela isikhathi njengokungathi singcwele-ngoba kubo, kunjalo. Bonga izinto zokukhuluma nawe cishe lonke isonto.
- Nika isikweletu somphakathi somsebenzi ngeminikelo. Awucabangi umqondo wabasebenzi abaphezulu ukubukeza. Esikhundleni salokho uthi, "UMariya wacabanga ukuthi le ndlela izokusebenza kahle futhi ngiyavumelana naye." "Isikweletu singelaJohane. Akusilo yini umqondo omkhulu? "
Ungase ucabange ukuthi lezi zenzo zizwakala kakhulu njengebuholi ngokubusa kwegolide. Uqinisile, nakuba omunye umxhumanisi wangitshela ngombuso onamandla kakhulu-umthetho we-platinum. Ngomthetho wegolide, uphatha abanye njengoba ufisa ukuphathwa. Emthethweni we-platinum, uphatha abantu njengoba befisa ukuphathwa.
Lezi izindlela ezinamandla, kodwa ezilula, ungakwazi ukuvuza nokubona abantu . Lezi izindlela ezinamandla, kodwa ezilula, zokwenza abantu obaqashile bazizwe zibalulekile futhi ziwazisa.
Okubalulekile? Abantu bakholelwa kubalulekile. Yenza njengokungathi ukholelwa ukuthi kubalulekile abantu. Abantu bazozizwa bebalulekile. Abantu abalulekile bayokhonza ikhasimende ngezindlela ezimangalisayo Abantu abalulekile bayokucabanga ngawe njengomholi omkhulu.
Cabanga ngezindlela eziningi zokuvuza nokubona nokwenza abantu bazizwe bebalulekile? Ngizojabula ukubangeza. Sicela wabelane ngemibono yakho.