Ukuqeqeshela Ukusebenza Okuthuthukisiwe

Indlela Yokwakha Ushintsho Lomsebenzi

Isifinyezo esiphezulu

Ufuna ukusebenza okuthuthukisiwe nokuqeqesha kangcono? Kusukela uRobin ethumele lesi sihloko ukuze ashicilelwe, ngabuza abaphathi ababili kwelinye lamakhamphani eklayenti ukuthi basebenzise indlela yakhe yokukhuluma nabasebenzi abaningana abadinga ukuthuthukisa ukusebenza kwabo.

Imihlangano yayihle futhi ngikholwa ukuthi sizobona ukusebenza kwabo kuthuthukiswa ngaphakathi kwesivumelwano sezinsuku ezingu-90. Bobabili abaphathi babekhululekile kakhulu basebenzisa inqubo ephakanyisiwe kaRobin.

Zama - uzokujabula uyenzile! (Summary Summary nguSusan Heathfield)

Ngangihlale ngibheka izinkinga njengamathuba okwenza kangcono, ukuthola ulwazi nokufunda okwengeziwe ukuze ube mnandi kancane futhi mhlawumbe "ngokuziphatha komgwaqo" mayelana nokusingatha izinkinga zokuphila nezimo. Ngempela, sifunda kangcono hhayi ngokufundiswa noma ngokufunda noma ukufunda, kodwa kunokuba sibone bese sicabanga ngalokho esikwenzile, kwenzekani bese senza iziphetho bese sizama.

Njengomqeqeshi, ngiye ngenza le ndlela ngempumelelo enkulu. Uma singasifunde esikhathini esidlule, sizohlaselwa ukuphinda amaphutha afanayo futhi sibhekane nezinkinga ezifanayo ngokuphindaphindiwe ngaphandle kokukhula noma intuthuko.

I-Cycle's Learning Cycle Yandisa

Ekuqeqesheni kwami ​​ngimemezele futhi ngandiselela uDavid Kolb's Cycle Learning:

1. Ukuphila kusinika izipho ngendlela yamathuba okuba nakho.
2. I-Coaching inikeza ithuba lokuthola UKUPHILA kulokhu okuhlangenwe nakho - lokhu kufinyelelwa ngokubuza nokucacisa.

1. Ukucubungula nokubuza okuqhubekayo kudala ukuqonda kanye nezihloko ezivamile eziholela kumfundi ukucabangela okuhlangenwe nakho, isenzo esithathwe kanye nemiphumela.
2. Kusukela kulokhu kutholakala nokutholakala komuntu siqu, i-CONCLUSIONS idonselwa ukuthi, uma ikhona ngokwanele, ingahle ibuyele emuva kwezinye izimo zamanje noma ezedlule.

1. Izifundo ezibalulekile ezifundwa kulo msebenzi zizosetshenziselwa izimo zesikhathi esizayo ngendlela YABASEBENZI.
2. Kulezi zivivinyo, umphumela we-EXPERIENCES kanye namathuba engeziwe okufunda kabanzi, futhi umjikelezo uhamba futhi.

Ngithole ukuthi umjikelezo wokufunda kaKolb usebenza kangcono uma ususelwa kumbono wokuqeqesha. Ihlanganisa inqubo yokuqeqesha ukuthi "amandla okubangela ukubamba iqhaza okubangela ukuzibophezela okuholela ekusebenzeni okwenyukayo" ngokuthi "ukuncoma, ukuncoma, ukuncoma" isimiso se-Toastmaster.

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URobin Nitschke unguMsebenzi oqinisekisiwe, iBusiness and Coach Coach. URobin usechithe iminyaka engu-22 emisebenzini ehlukahlukene yokuphatha lapho ehileleke ekuqeqeshweni nasekugqugquzela abantu ukuba bafeze amandla abo. Usebenze namabhizinisi amakhulu namancane, ephethe zonke izici zemithombo yabantu, ukuqeqeshwa, ukuthuthukiswa kokuphathwa , imakethe nemisebenzi yamakhasimende. Umdlandla, ukuzinikezela kanye nesithakazelo kuletha ukuqeqesha, ukugqugquzela, ukugqugquzela nokunika abantu amandla okufeza imigomo yabo yonke impilo.

Njengomqeqeshi oqeqeshiwe, u-Robin uzibophezele ukukusiza ukuba ubone ukuthi yini ebaluleke ngempela empilweni yakho, ekuqondisa ukuthola amathuba afihlekile, ekusizeni ukuthi ubeke futhi ufeze imigomo enzima futhi ekhuthazayo, futhi usize ohambweni lwakho ukuba ube ngumuntu oyifunayo uku.

Ungafinyelela ku-Robin nge-imeyili.

Ake ngikunike isibonelo sokusebenza kwale nqubo esimweni esingenzi ukusebenza: Muva nje umphathi womunye weminyango yethu wangitshela ukuthi angeke asebenze nelungu labasebenzi ngoba engenzanga noma yini ayitsheliwe futhi akazange afune "ukubhala konke phansi kuye." Esikhundleni sokungena kulokhu ngombono wokuqondisa izigwegwe, ngasebenzisa inqubo yempendulo yokuqeqesha futhi ngibeke isimo ukuze angicele usizo, kunokuba ngimphoqelele usizo kuye.

Ngokubanzi, le nqubo ihilela izingxenye ezintathu: Ukuncoma, Izincomo Nokuncoma:

Ukunconywa

Okokuqala, ukuncoma isisebenzi nganoma yisiphi isisebenzi esibalulekile esenziwe kahle - lokhu kuzosiza ukubeka ithoni yomhlangano futhi kusize ukusakaza noma yikuphi ukuzonda. Qaphela ukuthi ungakhulumi ukulungisa noma kunjalo.

Incomo

1. Hamba ngqo kuze kube iphuzu . Yithi, "Inhloso yalo mhlangano yi ____" noma, "Ngifuna ukuchitha isikhathi esithile ngibheka isimo esibhekene nalolu daba nawe."
2. Bika ukuthi kungani uthola le ngxoxo . Yisho, "Nginenkinga nge ____" noma, "Inkinga yenzeka kule ndawo."
3. Chaza ukuziphatha okubangela inkinga. Yisho, "Ngiqaphele ukuthi ____" noma, "Lapho ngitshelwe ukuthi wenze lesi sinqumo, ngibheke kuwo futhi ngithole le Chile." (Nika ubufakazi, uma kunesidingo.) Ungazami ukuqeqesha noma ukuyala ngokuzwayo. Futhi, phakathi nengxoxo, qiniseka ukuthi ugxila ekuziphatheni kunokuba kubuntu.)

1. Chaza imiphumela yalokhu kuziphatha. "Ikhasimende lizobona ukuziphatha kwakho njengokungakhathazeki." Noma, "Umphumela we-lateness yakho wenze ukuthi osebenza nabo babe ngu ____."
2. Chaza ukuthi lokhu kuziphatha kukukwenza uzizwe kanjani. "Uma uziphatha ngale ndlela, ngizizwa _____."
3. Cela iphuzu lomuntu ngamunye. "Kodwa yileyo ndlela engiyibona ngayo; yikuphi umbono wakho ngesimo?"

1. Mcele ukuba ahlole ukuziphatha kwakhe. "Ucabanga ukuthi wazizwa kanjani uma ____?"
2. Buyekeza izidingo zomsebenzi wekhono lomsebenzi. Isibonelo, hlola ukuqonda kwakhe komsebenzi wakhe wokuqinisekisa umsebenzi wokuqinisekisa ukuthi nonke nilindele okufanayo komsebenzi noma umsebenzi.
3. Buza lo muntu ukuthi uzozilungisa kanjani ukuziphatha kwakhe nokuthi angakuqinisekisa kanjani ukuthi uzothatha. Buza, "Uthola kanjani indlela kuwe?" "Uqinisekile kangakanani ukuthi ungashintsha?" Noma, "Yini ongayenza ukuze ungitshele ukuthi uzoshintsha lokhu kuziphatha?"
4. Buza isisebenzi ukuthi, ngokusho kwakhe, ukuthi yini ezokwenza ngokuqondile ukushintsha ukuziphatha kwakhe. "Ngitshele ngamagama akho ukuthi uzokwenzani ngendlela ehlukile ngenxa yale ngxoxo. Yini ongayilindela ukuthi umphumela uzobukeka uma uphumelele ekwenzeni izinguquko? (Ngale ndlela unikeza amandla abasebenzi ukuthi bakwazi ukushintsha yena ngokusondela kulolu shintsho ngale ndlela, isisebenzi sibeka izindinganiso zakhe lapho ezohlola khona ukuziphatha kwakhe.)
5. Khetha izinyathelo izisebenzi ezithathayo. "Ngakho-ke, masivumelane ukuthi uzokwenza okulandelayo futhi sizobukeza isimo ezinyangeni ezintathu."
6. Qinisekisa izivumelwano zakho. "Ukuze uphinde usebenzise kabusha, uthe uzokwenza okulandelayo, futhi ngizokwenza lokhu."

Imenenja ibhale phansi ukuthi isisebenzi siyivila futhi siyisiphukuphuku - into engathembeki ngempela. Lapho ngifika enombeni eyisishiyagalolunye ngenhla, ngabona ngokungazelelwe ukuthi wayengesivilapha noma ahlukumeza - kude nayo. Kunalokho, ufunda izinto ngendlela ehlukile kunezinye. Ngathola ukuthi uyayiqonda yonke into ngendlela ebonakalayo, ngakho ukumtshela ukuthi yini okufanele akwenze kwakungasebenzi.

Okudingekayo kithi kwakuwuhlu lokuhlola, ngakho-ke sidala umehluko owodwa ngempela. Manje usungumsebenzi okhuthele futhi oqotho.

Ukunconywa

Qedela ngamanye amazwana amahle. Ngombono wami, kubalulekile ukuqeda ingxoxo ngenothi elihle ngoba into yokugcina ishiwo sikhunjulwa eside kakhulu. Ukuhlonipha konke. Uma ulibhubhisa, unciphisa ukuzethemba komsebenzi okuzokwenza ukunciphisa ukuzibophezela kwakhe ukushintsha nokudala ubutha nokunganaki.

Lapho abasebenzi bezizwa bebaluleka, bafuna ukushintsha. Uma abasebenzi bezizwa bengabalulekile, ngeke nje banakekele.

Yilokho isakhiwo sempendulo esiyisebenzisayo uma abasebenzi be-Coaching . Ngaphandle kwabantu abangcolile ngokuphelele, kusebenza ngempela.

Angiyikuyala abasebenzi bami. Ngibaqeqesha ngendlela ebenza baqaphele imiphumela yezenzo zabo futhi bavumele bangitshele ukuthi bazokwenzani isinyathelo ukushintsha ukuziphatha kwabo. Ngokwenza kanjalo ngibapha amandla "ngokuziphendulela ukuziphatha kwabo ukuze bazizwe ngokuziphendulela ngqo futhi bahileleke esimweni, izinkinga kanye nomphumela.

Ukubandakanyeka kwenza abantu bazibophelele ekushintsheni okudingekayo futhi, ngokungazelelwe, kuyoba nenhlonipho enkulu, izinga eliphakeme lokugqugquzela nokusebenza okuthuthukisiwe.