Izimfihlo Zokuphumelela kobuholi
"Isivinini somholi sinquma izinga lepakethe." - URalph Waldo Emerson
"Ubuholi buyindaba yokuba abantu bakubheke futhi bathole ukuzethemba, bebona indlela osabela ngayo.
Uma ulawula, zilawula. "- UTom Landry
Eminyakeni eminingi edlule, isisebenzi esixoxwa ngalokho okwakubonakala singumsebenzi wakhe wokuqala wokuphatha abantu. Wayengenalutho futhi enethemba, iqiniso okumelwe ukuba lahlekisa umengameli we-HR owaxoxisana naye. Wabuza, "Kungani ufuna ukuphatha abantu?"
Impendulo yakhe yayiyinto ethize, "Ngiyazi okuningi ngale ndawo futhi ngizizwa sengathi ngingaba umeluleki omkhulu kubantu . Ngiyajabula ngempela ukwabelana ngalokho engikwaziyo mayelana nedatha yakwa-HR nabanye futhi ngakha iqembu elikhulu. "
Wahleka wathi, "Ngizokutshela imfihlo. Ukuphatha abantu ubuhlungu ngemuva. "Isisebenzi sanikezwa umsebenzi ngaso sonke isikhathi, futhi waqala ngenhliziyo egcwele ithemba futhi ikhanda ligcwele imibono. Kodwa wayengenakulungele ukuphatha abanye abantu.
Ngokuqinisekile, wayazi ukuthi idatha ye-HR injengemva kwesandla sakhe, kodwa wayengakaze asebenzise amakhono obuholi njengomphathi ngaphambili.
Wabuyela ekuthomeni, kodwa-ke, ngokusebenzisa umphathi wakhe omkhulu kanye nokuningi kwesilingo nesiphambeko, wafunda ukuhola.
Elinye lamaphuzu abalulekile mayelana nobuholi ukuthi umholi ubeka ijubane ngokulindela kanye nesibonelo.
Ukubeka i-Pace
Uma uhlale usaba, ugijima nganoma isiphi isikhathi othile ethi "boo" futhi uhlale ecindezelekile mayelana nokufeza wonke umsebenzi, abasebenzi bakho bazobhekana nokucindezeleka kanye.
Enye imfihlakalo mayelana nomsebenzi yukuthi ngaphandle kokushiwo, ungakwazi ukufaka umsebenzi ozwakalayo ekusebenzeni kokucindezeleka okuphelele. Kunalokho, njengomholi, hlala phansi uhlole ukuthi ingcindezi ozwayo ingokoqobo noma icabange .
Ukucindezela okucatshangelwayo akusho ukuthi awunazo izikhathi zokugcina kanye namakhasimende (angaphakathi nangaphandle) enza izidingo ezingenangqondo ngesikhathi sakho. Ukucindezela okucabangelayo kusho ukuthi uzibeka izinto ezingadingekile ukuze uthole umsebenzi. Ngesinye isikhathi, ukucindezeleka kuhamba ngempela uma uphenduka emuva kancane.
Uma uke wabhekana nomphathi owayehlale ephazamisekile futhi evutha umlilo njalo, uyazi ukuthi kuthinta lokhu kuziphatha kunabasebenzi. Wonke umuntu wayecindezelekile , sonke isikhathi. Kodwa iningi lokucindezela kwakhe lalicatshangelwa. Wayenombono wokuthi kufanele akhulule manje konke.
Okuyiqiniso ukuthi amakhasimende ayengadingi lokho ayekufunayo kwabasebenzi bakhe. Ngolunye usuku ngoLwesihlanu, wafika kubasebenzi bakhe bokubika ngo-4: 30 futhi wathi i-Senior VP yakwa-HR idinga le phrojekthi ngokushesha. Walinganiselwa ukuthi lo msebenzi wawuzothatha cishe amahora angu-4 wokusebenza okuqinile, ngakho-ke wonke umuntu kufanele asebenze isikhathi eside.
Ngenhlanhla kubasebenzi bayo, incazelo yephrojekthi ayitholakali ucezu oluyinhloko lwazi, ngakho kwadingeka babize ihhovisi le-Senior VP bese bebuza ngaleyo ncazelo.
Ngenkathi efonini nomqondisi wakhe, ilungu lomsebenzi lathi, "Uyakudinga nini lokhu?" Impendulo yayiwukuthi, "O, ubonisa ulwazi ngoLwesithathu, ngakho-ke uma ngingaba nayo emini ngoLwesibili ngoLwesibili, lokho kuyoba kuhle. "
Kwakucatshangelwa ukucindezeleka nokucindezelwa umphathi obekubeke phezu kwabasebenzi bakhe nokuthi abasebenzi bakhe nabo babebeka abasebenzi babo. Abazi ukuthi kungani umphathi owenza isikhathi sokuqala, njengoba abasebenzi bakhe bengakaze baphuthelwe isikhathi esithile, kodwa abazi nokuthi abanye abadlali beqembu lakhe bangathembeka kanjani.
Kulesi simo, bancishisa izinga lokucindezeleka ngokwenqaba ukunikeza ijubane elikhulu. Esikhundleni salokho, Abasebenzi bahlola izikhawulelo zekhasimende bebodwa futhi badlulisela ulwazi lweqiniso kubasebenzi babo. Umsebenzi wagcwaliswa ngesikhathi, kanye namakhasimende ajabule, futhi ijubane lomsebenzi lahlala likwazi ukuphathwa.
Ukubeka Ukulindela
Ingabe abasebenzi bakho bayazi ukuthi yini oyilindele ngempela futhi udinga kubo? Ngabe ngezinye izikhathi uthi, "X iyinto yokuqala" bese ubuya kamuva bese ubuza ukuthi kungani bengakapheli iY okwamanje? Ukulindela kwakho kuvaliwe.
Ukubeka ukulindela empeleni kulula uma ukhumbula ukwenza. Ngokuvamile ugcina izinto ekhanda lakho futhi ucabange ukuthi omunye umuntu uzokwazi ngokuzenzakalelayo okudingayo. Ngakho, esikhundleni sokuthi, "Ungakwazi yini ukuqedela lo mbiko ekupheleni kosuku?" Uthi, "Ungakwazi yini ukuqoqa idatha yokuthengisa, uyibeke ngendlela efanayo njengoba u-Anderson abike ngakho ngesonto eledlule bese ucela uKaren ukuba afunde lokhu kuwe? '
"Ngidinga ukuthi ngibe nombiko ophelile ngo-5: 00 namhlanje, futhi sengitshele uKaren ukuthi alindele lo mbiko wokubukezwa kokubuyekezwa ngo-4: 00 ngesikhathi sakamuva. Ingabe lokho kusebenza kuwe?"
Bona ukuthi lokho kuhluke kanjani "Kwenze nje"? Isisebenzi sakho sasingazi kanjani ukuthi ufuna amehlo amabili okwesibili ukuba uphendule umbiko uma ungamtshelanga? Uzokwazi kanjani ukuthi ufuna ukuthi asebenzise ifomethi ye-Anderson esikhundleni sefomethi kaJones uma ungamtshelanga?
Uma usuka kulolu sabelo, izilingo zibekwa, futhi isisebenzi sikwazi okudingayo. Ubuye unikeze ithuba lomsebenzi ukukhuluma ngokukhathazeka.
Kungcono kakhulu ukwazi ukuthi uzoba nenkinga yokuhlangana nomzuzu owedlule amahora angu-8 kusengaphambili kunokumangala uma umbiko ungagcwaliswa ngesikhathi. Umholi weqiniso usebenza ngaphakathi kweqiniso, nokuthi ngezinye izikhathi kusho ukushintsha ukulindela.
Ehola Isibonelo
Ingabe ukuhleba ngabasebenzi osebenza nabo , abaphathi, kanye nemibiko eqondile bese uyala abasebenzi bakho ukuba benze okufanayo? Akuhlinzeki isibonelo esihle kubasebenzi. Omunye wabaqashi abakhulu ababonayo wayeyinhloko ekuholeni ngesibonelo. Ngokubheka abasebenzi bakhe bafunde ukuqhuba umhlangano , indlela yokusingatha inkinga yomuntu siqu, nendlela yokuphikisana nezidingo ezingenangqondo.
Ingabe ufuna abasebenzi abazosebenza ngesikhathi? Ubungcono ubonise ngesikhathi. Ingabe ufuna abasebenzi abanomusa kumakhasimende? Ungakhulumi ngamakhasimende ngemuva kweminyango yabo. Ingabe ufuna abasebenzi abenza umsebenzi wabo ngesikhathi, ngezinga eliphakeme lokunemba? Ubungcono ukwenza okufanayo.
Ngezinye izikhathi abaqashi bakhohlwe ukuthi badinga ukukhombisa ubuholi. Umphathi angase ahlale e-oda lokukhwabanisa ihhovisi, kodwa umholi ungena lapho futhi usize ngomsebenzi. Kwaphela iminyaka eminingana, umnyango ubhekene nokwenza ngcono ukunyuka kwamaholo wonyaka kwabasebenzi abangu-30,000.
Lokho, yedwa, ngumsebenzi omkhulu, kodwa abasebenzi bekufanele bathathe isinyathelo esisodwa-wonke umuntu oyedwa kulabo basebenzi wayedinga ucezu lwephepha ngokunyuka kwawo kuwo. Ngaphezu kwalokho, yonke imenenja eyodwa idinga uhlu lwabasebenzi bayo kanye nokwenyuka kweholo lokugcina.
Ngakho lokho kwakusho ukuthi abasebenzi kumele benze inani eliyinqaba lama-envelopes. Umphathi wabo oyisikhulu wayengumengameli we-Fortune 100. Wayephi lapho evulekile imvulophu? Ama-envelopes aqhubekile nabasebenzi bakhe bonke. Ingabe bonke bayagxuma lapho ebaxelela ukuba bagxume? Wena ukugembula benza ngoba bazi ukuthi ukhona nabo kanye nabo.
Manje, ngenkathi kunamathuba lapho umholi engenzi umsebenzi nawe (ngemuva kwakho konke, unemithwalo yemfanelo ehlukene), umholi weqiniso wenza imisebenzi engajabulisayo uma kunesidingo futhi uphuma ukuze asize uma kungenzeka. Isibonelo sakho sizokhanyela futhi uzothola umvuzo ngabasebenzi abaqotho abasebenza kanzima.
Izici zobuholi obuphumelelayo
Okuningi kubhaliwe ngalokho okwenza abaholi abaphumelelayo. Lolu chungechunge lwama-athikili lugxile ezintweni, ezicikisweni nasezenzweni eziyisihluthulelo ebuholi obuphumelelayo.
- Izimfihlo Zokuphumelela kobuholi
- Khetha ukuhola.
- Yiba umuntu okukhethile akhethe ukulandela.
- Nikeza umbono ngekusasa.
- Nikeza ugqozi.
- Yenza abanye abantu bazizwe bebalulekile futhi baziswa.
- Phila amanani akho. Behave ngokokuziphatha.
- Abaholi babeka ijubane ngokulindela kanye nesibonelo.
- Yakha imvelo yokuthuthukiswa okuqhubekayo.
- Nikeza amathuba okuba abantu bakhule, kokubili ngokwabo nangomsebenzi.
- Ukunakekela futhi wenze ngobubele.