Izindlela zokubambisana kwabasebenzi - Ukwenza izinqumo ngokuya ngesimo
Uma ufuna ukuba yimenenja ephumelelayo-ofaka isandla kuwo wonke amazinga okusebenza okudingekayo-indima idinga ukushintsha ngokusekelwe esimeni lapho uzithola khona ukuphatha.
Abaphathi abaphumelelayo kakhulu bayakwazi ukushintsha indlela yabo ngokuzulazula futhi ngokunethezeka.
Isitayela Sakho Sokuphatha Siyisimo Sengqondo
Isitayela sakho sokuphatha si-situation kuye ngezici eziningi. Isitayela sokuphatha okhetha ukuyisebenzisa kunoma imuphi umzuzu kuxhomeke kulezi zici.
- isimo owuphetheyo,
- okuhlangenwe nakho, ukuphakama, nokuphila kwesikhathi eside kwesisebenzi esithintekayo,
- izinga lakho lokuthembela nesisebenzi esithintekayo,
- ubuhlobo bakho nomsebenzi obhekene nomsebenzi,
- imikhuba yangaphambili yomnyango noma inhlangano lapho usebenza khona,
- isiko lesikhulu senhlangano yakho nokuthi ngabe uvumelana nesiko ,
- izinqubomgomo nezisebenzi ezishicilelwe uMnyango Wezabasebenzi, futhi
- okuhlangenwe nakho kwakho kanye nezinga lokududuza ekusebenziseni izitayela ezehlukene zokuphatha kumaphrojekthi ahlukene nakwezinye izilungiselelo ezahlukene.
Isitayela sakho sokuphatha isimo sibonakaliso sefilosofi yakho siqu ngabantu abaholayo .
Liphinde ikhombise amanani akho nezinkolelo zakho ngendlela ezinye izinto ezimbalwa ezenzayo. Isitayela sakho sokuphatha sibonisa lokho okukholelwayo ngabantu kanye nezinga lokubambisana kwabasebenzi.
Isibonelo sesitayela sokuphatha
Imenenja ephumelelayo inezindlela ezehlukene ongazisebenzisayo kuye ngokuthi isimo.
Zonke zihilela izinga lapho umphathi anquma ukubandakanya abasebenzi ekuthathweni kwezinqumo. Izitayela zokuphatha zibuye zibonise ubudlelwano nomphathi onabo nabasebenzi. Imodeli yesitayela sokuphatha izokusiza ubone umehluko phakathi kwezinqubo zokuphatha ezitholakalayo.
I-R. Tannenbaum noW. W. Schmidt (1958) noSadler (1970) banikeza ukuqhubeka kokuphathwa nokusebenza kwabasebenzi okubandakanya indima ekhulayo yabasebenzi kanye nendima enciphisa abaphathi ekwenzeni izinqumo. Ukuqhubeka kuhlanganisa lezi zindlela zokuphatha.
Tshela
Lokhu kwaziwa nangokuthi isitayela sokuphatha esizimele. Imelela phezulu phansi, ukwenza izinqumo zobushiqela ngokufakelwa kwabasebenzi abancane. Tshela futhi indlela izinhlangano zendabuko, ezizimele ezikhulunywe ngayo nabasebenzi.
Kumodi yokutshela , umphathi wenza isinqumo futhi ukhuluma ngesinqumo kubasebenzi. Tshela isitayela sokuphatha esiwusizo lapho ukhuluma ngezinkinga zokuphepha, iziqondiso zikahulumeni nezinqumo ezingafuni noma ukucela ukufakwa kwabasebenzi. Ungase futhi usebenzise isitayela sokulawula ukutshela lapho uxhumana nezikhombisi-ndlela kumuntu omusha, ongenalwazi.
Tshela isetshenziselwa njalo njalo endaweni yokusebenza esheshayo yamahhovisi wamanje.
Ubuchwepheshe kanye nokutholakala kolwazi ezinhlanganweni kushintshile ibhalansi yamandla okwenzakala ukwenza izinqumo zokuphatha ezinhlanganweni zangaphambili ezisezingeni eliphakeme, izinhlangano zikababa.
Ngisho nasezimbonini zokukhiqiza nezimboni, izigcawu zendabuko zesitayela sokutshela, abasebenzi sebekwazi ukuzimela nokuzibandakanya ekwenzeni izinqumo.
Thengisa
Esikhathini isitayela sokuphatha ukuthengisa , umphathi wenze isinqumo bese uzama ukunxusa abasebenzi ukuthi isinqumo sinembile. Umphathi uzama ukuthola ukuzibophezela kwabasebenzi ngokuthengisa izici ezinhle zesinqumo. Phakathi nenqubo yokuthengisa isinqumo, umphathi angavumela abasebenzi ukuba bathinte imininingwane yesinqumo.
Abasebenzi bangathonya indlela isinqumo esenziwa ngayo, futhi. Ubani ozokwenza ukuthi nini futhi nini ukuhambisa iphrojekthi noma ukuqhubekela phambili yimininingwane eyengeziwe ukuthi abasebenzi bangathonya.
Isitayela sokuphatha esithengiswayo sisetshenziswe lapho ukuzinikela komsebenzi nokusekelwa kuyadingeka, kodwa isinqumo asivulekele ithonya labasebenzi kakhulu.
Njengokwesitayela sokuphatha, utshintsho oluncane lwenziwe ngalezi zinhlangano zanamuhla. Kodwa, tshela futhi uthengise izitayela zokuphatha ezikhona ezinhlanganweni ezikhungethwe ekucabangeni okudala noma abaphathi abaqeqeshwe emisebenzini yokuphatha yamanje.
Ngalokho, kunoma iyiphi inhlangano, ukuthengisa kuyasiza njengesitayela sokuphatha lapho sisetshenziswe ngokufanele. Isetshenziselwa njalo, abasebenzi bazizwa beqondiswa futhi banganikwa amandla.
Bheka
Esikhathini sesitayela sokuphatha , umphathi ucela ukufakelwa komsebenzi kwisinqumo kodwa ugcina igunya lokwenza isinqumo sokugcina. Isihluthulelo sokwenza isitayela sokuphatha ngokuphumelela ngempumelelo ukukwazisa abasebenzi, ekugcineni kwengxoxo, ukuthi ukufaka kwabo kuyadingeka, kodwa ukuthi umphathi uzokwenza isinqumo sokugcina.
Lapho abasebenzi becela ukufaka futhi bezwa ukuthi ukufakelwa kwabo akuzange kusetshenziswe futhi akuzange kuthonye isinqumo, uzokwenza kalula ukudala abasebenzi ukuxoshwa .
Lona izinga lokubandakanyeka okungabangela ukunganeliseki kwabasebenzi lapho izizathu zesinqumo zingacacile. Ukwengeza, ukuze uphumelele, umphathi kumele achaze ukuthi kungani ukufakelwa kwabasebenzi bekungekho noma kungasetshenziswanga.
Abantu bangavumelani nesenzo esithathwa ngumphathi, kodwa uma nje okokufaka kwabo kucatshangwa, futhi bayazi ukuthi kucatshangwe kahle futhi bacatshangwa kahle, bangayithola.
Uma umphathi enza umsebenzi omuhle wokuthengisa isinqumo, kungenzeka ukuthi ekugcineni angase asekele isinqumo. Lokho abakutholi ngaphezulu bazizwa sengathi ukufaka kwabo kanye nempendulo yabo bangena emgodini omnyama. Baba namahloni futhi bengathandi ukunikeza okokufaka ngesikhathi esizayo umphathi adinga iseluleko nemicabango yabo.
Joyina
Esikhathini sesitayela sokuphatha ukujoyina , umphathi unxusa abasebenzi ukuthi bamjoyine ekwenzeni isinqumo. Umphathi ubheka izwi lakhe elilingana nabasebenzi ekwenzeni izinqumo. Uhlezi ndawonye eduze kwetafula elifanayo futhi wonke amazwi ayisihluthulelo esinqumweni.
Isitayela sokuphatha ukujoyina siphumelele uma umphathi ekwakha ngempela isivumelwano nokuzibophezela ngesinqumo. Imenenja kumele futhi izimisele ukugcina ithonya lakhe lilingana nezinga lesithonya abanye abasebenzi abanikeza ukufaka isicelo. Isitayela sokuphatha sokujoyina siphumelele noma nini lapho umphathi ezimisele ukwabelana negunya.
Uma usebenzisa isitayela sokuphatha ukujoyina, kudingeka uqaphele izici ezinhle zesitayela. Ngokubaluleke kakhulu, udinga ukuqonda ukuphazamiseka. Ngakolunye uhlangothi, isitayela sokuphatha ukujoyina senza ukuzibophezela okukhulu ekubambeni kanye nobunikazi ngabasebenzi bezenzo ezikhethiwe. Umphathi ngeke adinge ukuthengisa umqondo wakhe noma utshele abasebenzi ukuthi benzeni.
Ehlangothini lwe-flip, ukufinyelela isivumelwano esabelwe ngesinqumo kuthatha isikhathi esiningi. Kudinga abasebenzi ukuba bahlanganyele ekuxabaneni ngesisombululo , isenzo esiningi abasebenzi abangakulungele ukukwenza, ngamasiko, imvelo noma ukuqeqesha. Noma kunjalo, umgomo noma indlela engasekelwe ayikho umphumela.
Izinhlangano eziningi zamanje zikhuthaza isitayela sokuphatha ukujoyina uma kunokwenzeka, kepha uqonda izinhlawulo zangempela ezimbi nezindlela ezingezansi zesitayela sokuphatha ukujoyina sokwenza izinqumo.
Ingeza ku-Model Style Style
Ukuqeda imodeli, isinyathelo sokugcina siyadingeka. Engeza lokhu okulandelayo ezinhlobonhlobo ezine zokuqala zokwenza izinqumo:
I-Delegate
Esikhathini sesitayela sokuphatha abaphathi , umphathi uphendulela isinqumo kubasebenzi. Isihluthulelo sokuthunyelwa okuphumelelayo ukuhlanganyela indlela ebalulekile nabasebenzi abanamaphuzu akhethiwe lapho udinga impendulo nokubuyekeza kusuka kubasebenzi.
Udinga ukukhomba nokuxhumana izindlela ezibucayi ekuqaleni kweprojekthi ukuze umsebenzi angazizwa sengathi u-nitpicking noma i-micromanaging iphrojekthi yakhe.
Njalo ukwakha le loop yombukiso wempendulo ebalulekile kanye nomugqa wesikhathi esiyinkqubo. Ukwenza ukuthunyelwa kuphumelele, imenenja kumele futhi ihlanganyele noma yikuphi "isithombe esandulele" esinakho ngomphumela obulindeleke wenqubo.
Akulungile ukukhohlisa isisebenzi esizizwa sinamandla. Ngeke akuthethelele futhi uzokungabaza ukwamukela isithunywa sakho esilandelayo. Nakhu okuningi mayelana nokuthunyelwa .
Isitayela sakho sokuphatha kufanele sikhombise izimo zesimo osibamba ngaso. Izokhombisa izindinganiso zakho zomuntu siqu nezamabhizinisi nobuhlobo obunakho nabasebenzi ababika kuwe. Ungathuthukisa iresiphi yakho yokuphatha isitayela sokuphatha ukudala izinqumo ezingcono nomsebenzi ophumelela kakhulu emsebenzini.
Inkhulumo: Tannenbaum, R. no Schmidt, W. Indlela Yokukhetha Isibonelo Sobuholi . I-Harvard Business Review, 1958, 36, 95-101.