Ukuqeqesha, ukungenelela, kanye nokwabelana nabo yizo zonke izintambo zokusebenzisana emsebenzini
Ehhovisi elilodwa eyunivesithi enkulu, isibonelo, izisebenzi ezimbili azikhulumi komunye nomunye eminyakeni engaphezu kwengu-20-futhi zihlala eduze komunye nomunye emabhokisini abo.
Imenenja ephumelelayo izobe isengenele esikhathini eside ngoba, ngokuvamile, awunamathele, futhi ngokukhulumisana okufanelekile kungakwazi ukuxazulula izinkinga ezifana nabantu abadala. Eqinisweni, lesi simo sibonelo sokuphathwa kwehluleka- noma isisebenzi sihluleka, futhi, kodwa ukungenelela kokuphatha kuyadingeka ukuze kusize ukuthuthukisa amakhono abasebenzi bokuxazulula izingxabano.
Wena, ngethemba, akudingeki ukuthi ubhekane nabasebenza nabo abathukuthele kusukela lapho uphendula ngokufanele futhi ngokushesha, nje abasebenzi abangayikuhlangana. Futhi, ungahlala uvutha i-apula embi kakhulu . Ngaphambi kokuba ufike kulelo phuzu, nokho, nansi indlela ongayisingatha ngayo isimo lapho abasebenzi bengavumelani.
Yini Umphathi Ongayenza Uma Abasebenzi Bengeke Bahlangane?
Thola inkinga. Uyazi ukuthi inkinga ukuthi abasebenzi abahambisani. Kodwa, iyini inkinga ebalulekile? Kungani abasebenzi bengatholi? Nazi ezinye ezimbalwa amathuba :
- Esinye isisebenzi asikhipha isisindo sakhe
- Esinye isisebenzi ukuhleba ngomunye owathola
- Izakhiwo zokukhokha ezingalungile ezenziwa ngabasebenzi
- Umhawu
- Ukushaya abantu
- Izinga eliphezulu lokucindezeleka emsebenzini
- Ukuthandana komunye nomunye ngu-boss
- Ukungafaneli okubonakalayo emisebenzini yemisebenzi
Ngokusobala, lolu hlu luzoqhubeka, njengoba amathuba angapheli, kodwa lezi zizathu ezivame kakhulu ukuthi kungani abantu bengatholi.
Kubalulekile ukuthi ubone inkinga yangempela ngoba uma ungenjalo, uzobona futhi usebenzise ikhambi elingalungile.
Isibonelo, uma uJane noHeidi bangahlangani futhi uqhubeka ubatshela ukuthi bayisebenze, ngeke kuxazululwe inkinga engezansi uJane engumsizi futhi uHeidi uphoqeleka ukuba athathe umsebenzi owengeziwe.
Ngokufanayo, uma akekho othanda uSteve, ingabe ukhathazeka ngempela noma ingabe uFrank usakaze amahemuhemu ? Udinga ngempela ukwazi ukusiza ukuxazulula abasebenzi ukuxazulula inkinga lapho abasebenzi ababili bengavumelani.
Ukuthola inkinga ngezinye izikhathi kungadinga ngaphandle kosizo. Njengomphathi, kufanele ulethe umuntu wakho we-HR ukusiza ngalokhu. Izinsiza Zabantu zingase zibuke izinto ngokubona ngaphandle futhi ubone ukuthi awukwazi ukubona yini eduze.
Uma uke uzwa ngokuphindaphindiwe ukuthi uSteve uyingozi kangakanani, kungenzeka ukhohliwe ukuthi uFrank wazizwa ukuthi kufanele athole ukukhuthazwa esikhundleni sikaSteve futhi ngaleyo ndlela, umona uyinkinga yangempela.
Hlala phansi nomthombo wenkinga. Manje, ukuze ube mnandi, akuvamile ukuba umnyama nomhlophe. Esikhathini sokuqala, uJane ungumsizi obangela uHeidi ukuba athathe isisindo sakhe, ngakho ucabanga ukuthi, "UJane ungumthombo wenkinga." Kodwa, kudingeka futhi ucabange ukuthi uHeidi uyinkosikazi, uhlale ecaphuna umsebenzi kaJane , noma ukuphazamisa uJane ngokuxhumana namakhasimende kaJane ngokuqondile.
Kulokhu, ungathanda ukuxoxa noJane noHeidi.
Nasi ingxoxo yesampula yengxoxo yakho noJane:
Umphathi: Jane, ngiye ngaphawula ukuthi kukhona ukungezwani phakathi kwakho noHeidi. Ungangitshela ukuthi kwenzekani lapho?
UJane: UHeidi uhlale engigxeka futhi engena ezinkampanini zami.
Umphathi: Ngizokhuluma noHeidi ngalokho. Ngiphinde ngabona ukuthi ushiya umsebenzi kuze kube umzuzu wokugcina , ongase uchaze ukuthi kungani uHeidi egijima njalo. Ngizomisa uHeidi ekunikeni isikhathi esinzima futhi ungakwazi ukusika isikhathi sakho ukuze kungabi khona ingozi yokulahlekelwa yisikhathi esinqunyiwe. Ungathanda ukusiza ukuthuthukisa umugqa wesikhathi esibuyekeziwe?
Futhi yilapho ungaqala khona ingxoxo edingekayo noHeidi:
Umphathi: Heidi, ngiye ngaphawula ukuthi kukhona ukungezwani phakathi kwakho noJane. Ungangitshela ukuthi kwenzekani lapho?
UHeidi: UJane ungumlindi onjalo. Ngaso sonke isikhathi ngidinga ukwenza umsebenzi wakhe.
Umphathi: Kungani?
UHeidi: Ngoba uma ngingenzi umsebenzi, umsebenzi ngeke ufezeke.
Umphathi: Kungumsebenzi wami ukuqinisekisa ukuthi umsebenzi kaJane wenza-hhayi owakho. Ngikukhulula ngesibopho sokukhathazeka ngokulayisha komsebenzi kaJane. Uma ngizizwa uJane edinga usizo lwakho, ngizokuxhumana nawe.
Uma kungenjalo, ungagxila kumaklayenti akho futhi udinga ukuthi uJane agxile ezintweni zakhe. Uma ubona isitimela siphelile mayelana nokuzokwenzeka, woza kimi ngaphambi kokuya kuJane futhi ngizokuphatha.
Manje leyo ngxenye yokugcina ingase ibe yinto engavamile-ngoba ngokuvamile, kungcono uma abasebenzi beveza ukungezwani kwabo ngaphandle kokufaka imenenja. Kodwa, esimweni lapho abasebenzi bephethwe khona, kungcono ukubahlukanise ngangokunokwenzeka.
Ukulandelela: Manje, nakhu kuza ingxenye eqinile. Udinga ukulandela . Uma ungahambisani noJane ukuze uqiniseke ukuthi ugcina isikhathi esisha futhi ungalungisi u-Heidi njalo lapho ezama ukungena, ngeke ukwazi ukuxazulula inkinga.
Bazokuzondana futhi bazokuzonda, futhi, ngoba bazobona ukungenelela kwakho njengento engenamsebenzi. Uma uzoxazulula inkinga, udinga ukwenza lo msebenzi ukuze uphumelele.
Ngenkinga yomhawu, nawe uphinde udinga ukubhekana nabo bobabili abantu. KuFrank, othukuthele ukuthi akakhuthazwa, udinga ukumtshela ukuthi isinqumo siphelile, futhi awufuni ukumuzwa ethi noma yini engalungile ngoSteve.
Landela uhlelo lokuthuthukisa ukusebenza , uma kunesidingo-futhi yebo, ungasho ukuthi izinto eziphathelene nabasebenza nabo ziyingxenye yenkinga yokusebenza ngokusemthethweni. Kodwa, uSteve udinga ukubonisa ukuzwela kuFrank. Kulukhuni ukudluliselwa ukukhuthazwa.
Abaphathi bavame ukulwa nokubhekana nezixazululo zenkinga yabasebenzi abaphikisanayo. Kodwa uma umane ubona inkinga yokuziphatha okuyiyo, yiyilule, bese ulandela ukuyixazulula, ungasebenzisa izimangaliso emnyangweni wakho.
Esikhathini esiningi, abasebenzi bavumela imizwelo yabo ukuba ingaphezu komsebenzi wabo. Ukungenela kwakho njengomqeqeshi nomqondisi kungabasiza ukuba badlulisele izici ezingokomzwelo ekuxazululeni inkinga yangempela, ekhona. Khona-ke, abasebenzi bakho bazohambisana futhi ungakha imvelo evumelana nomsebenzi oyifunayo, futhi.