Ungathuthukisa Amakhono Ezokuxhumana Kwendawo Yomsebenzi Ngala Macebiso
Uzokwenza amathuba amaningi okufeza umsebenzi wakho wokusebenza. Uzokwakha ubudlelwane obuhle futhi obuvuzayo nabasebenza nabo kanye nomphathi wakho. Uzofeza imigomo eminingi nge-energy encane futhi unciphise ithuba lokungaqondi kahle nezinhloso ezihamba phambili.
Abaxhumanisi abakhulu babhekwa njengabantu abaphumelelayo ngabasebenza nabo. Baye-kubantu enhlanganweni ngoba abantu balingana nokusebenza ngokuxhumana okusebenzayo. Abaxhumanisi abakhulu bakhiphela ngaphezulu izinhlangano zabo futhi bathola amathuba amaningi okukhuthazwa nokuqashelwa emisebenzini yabo. Ingabe ukhuthazwa futhi ujabule ukufunda izifihlakalo zabaxhumanisi abakhulu? Nazi eziyishumi zazo.
Yakha Ubuhlobo Okokuqala-Njalo
Uma umxhumanisi omkhulu ekhuluma nomsebenzi osebenza naye, uthatha isikhathi sokuthi, "ekuseni kakhulu" nokuthi "usuku lwakho luhamba kanjani?" "Ingabe unayo ngempelasonto enkulu?" Umphumela we-forays yokwakha ubudlelwano awunakwenzeka. Uthumela umlayezo, isikhathi ngasinye lapho ekhuluma, ukuthi uyakhathalela umamukeli womlayezo. Uyabonisa ukuthi, kungakhathaliseki ukuthi unomatasa kangakanani noma ukhululekile kangakanani, unesikhathi sokukhathalela ngawe.
Ngesikhathi ngisebenza kuGeneral Motors, ngikhunjuzwa ngale mfihlo-ngokuzwakalayo.
Ngolunye usuku ekuseni, ngiphendula ucingo lwangaphakathi, "uSusan Heathfield, ngingakusiza kanjani?" Ukusabela komshayeli wami kwakuyisikhathi sokuthula, wabe esethi, "Sawubona, usuku lwakho luhamba kanjani? Kube isonto elihle kusukela sihlangane ngoMsombuluko? "Okuthile mayelana nendlela ayephuza ngamabomu ukungena kwethu engxoxweni yebhizinisi kwangikhathalela.
Ukuzikhandla ukuziphatha lokhu kwakungelula kimi ekuqaleni ngoba ukuthambekela kwami kwakuwukuthi ngifinyelele engxoxweni yebhizinisi, kodwa angizange ngizisole ukuthi ngithatha isikhathi sokuzikhumbuza. Ukubingelela kwangaphakathi kwami kwangena, "Saw, nguSusan."
Yakha ubuhlobo kuqala kokuxhumana okuphumelelayo. Ukuze uthole ukuxhumana okuphumelelayo nakakhulu, qhubeka nokuthuthukisa ubuhlobo kuzo zonke ukusebenzisana kunoma yisiphi isilungiselelo ngokuhamba kwesikhathi. Ukuthakazelelwa kunomphumela wokuqoqa.
Yazi ukuthi ukhuluma ngani
Thola ulwazi, ikhono lokuqonda nokuqonda okudingekayo ukuze uthole inhlonipho yabalingani bakho embonini yakho noma ubuchwepheshe bendawo. Abasebenza nabo ngeke balalele uma bengakholelwa ukuthi uletha ubuchwepheshe etafuleni. Osebenza nabo ophumelelayo bachitha isikhathi nawe ngoba bahlonipha ulwazi lwakho kanye nenani oliletha engxoxweni.
Ngeke bahloniphe noma balalele, bangabi nhlobo bathonywe yibo, abantu abangazi ukuthi bakhuluma ngani. Ngakho-ke, uma ucabanga ngezimfihlo zabaxhumanisi abakhulu, ulwazi lobuchwepheshe lungaqondisa uhlu.
Lalela Okungaphezu Kokuthi Ukhuluma
Ngithole impendulo yamuva ukuthi imenenja ibambe umhlangano wokuhlela ukuthuthukiswa komsebenzi nesisebenzi futhi yaxoxa imizuzu engu-55 yehora.
Lesi yisibonelo esibuhlungu somphathi obusa ingxoxo, kodwa sikhonza njengesikhumbuzo.
Abaxhumanisi abakhulu balalela okuningi kunalokho abakhulumayo . Uma bekhuluma, bavame ukubuza imibuzo ukudweba ulwazi kanye nemibono yabasebenza nabo.
Uma uzivumela ukuba ulalele, uvame ukuzwa lokho okungashiwo. Ungafunda phakathi kwemigqa ekhulunywe ukuqonda wonke umongo wokucabanga nokudingwa komunye umuntu.
Lokhu akusho ukuthi akalokothi bakhulume, kodwa kufaka ukugcizelela ekusebenziseni ulwazi lwethimba. Iqinisekisa amalungu eqembu ukuthi imibono yabo ibalulekile futhi iyabaluleka. Ikubonisa njengomxhumanisi omkhulu okhathalela lokho abanye abakucabangayo.
Gxila ekuqondeni lokho omunye umuntu akushoyo
Uma osebenza naye ekhuluma, musa ukuchitha isikhathi ukulungiselela impendulo yakho engqondweni yakho.
Esikhundleni salokho, buza imibuzo ukuze kucaciswe futhi uqiniseke ukuthi uqonde kahle lokho omunye umuntu akukhulumayo. Gxila engqondweni yakho ekulaleleni nasekuqondeni.
Uma uzithola (futhi lelo gama elincane ekhanda lakho) uphikisana, uphendule impendulo yakho, noma ufune lokho okushiwo ozakwabo, awugxila ekuqondeni kahle ukuxhumana kwakhe. Uyeke ukulalela futhi usuvuselele ingxoxo ngezidingo zakho.
Sebenzisa i-Feedback Loop
Yisho, "yilokhu engikuzwile ukuthi usho" bese uphinda umqondo wezinto ezitholakala emlayezo owamukelwe ekukhulumisaneni komunye umuntu. Ungasho ukuthi kusho ukuthini ukuxhumana komsebenzi wakho. Usebenzisa i-feedback loop ukuze uhlole ukuqonda kwakho futhi uqinisekise ukuthi wabelane ngencazelo .
Uma uhlola ukuqonda kwakho, ugweme ukuxhumana kabi nokungaqondi kahle. Uvimbela imizwa enzima nokuchazwa okwesikhashana ngalokho okushiwo osebenza naye.
Lalela Ukukhulumisana Okungabonakali Okunye Okuboniswa Komuntu
Ukukhulumisana okungenalutho kuyinkulumo enamandla kunoma yikuphi ukuxhumana. Izwi lezwi, ulimi lomzimba, nesimo sokubukeka sikhuluma ngokuzwakalayo kunokukhulumisana ngamazwi (ukuthumela) noma amagama angempela ekukhulumisaneni okuningi kokuxhumana. Ukuhamba komuntu osebenza naye, ukuthi uphethe kanjani uphawu lokumhlophe, futhi ukude naye kuwe njengoba ekhuluma yizo zonke izithunywa ezinamandla.
Yingakho uthola ukuthi abaxhumanisi abakhulu bafuna ukuxhumana komuntu siqu. Bayazi inani lemininingwane abalahlekelwayo lapho bexhumana nge-imeyili, ifoni, IM, noma ukuthumela imiyalezo. Isizukulwane esincane kunazo zonke emsebenzini angase singaboni ukubaluleka kokukhuluma nabasebenzi osebenza nabo.
Bashayelwe ukusebenzisa izindlela zobuchwepheshe, futhi lokhu kufanele kuguquke. Ukuze uthole amaqiniso, lezi zindlela zisebenza. Uma ufuna ukwaziswa okucebile futhi okujulile, futhi ukuze uthole ingxoxo nokushintshanisa, ufuna osebenza nabo. Abaxhumanisi abakhulu balalela ngamehlo abo .
Buka amaphethini, ukungalingani, nokuhlangana
Kunoma yikuphi ukuxhumana, ithuba lokungaqondi likhona. Isibonakaliso esibalulekile ukuthi osebenza naye akakhombisi imizwa yakhe yeqiniso noma ukuthi uhambisana neqembu, kunokuba avumelane nesinqumo, kuyinhlanganisela yezici ongazibona.
Ufuna ukubuka amaphethini (yilokho umuntu osebenza naye ngokuvamile osebenza ngayo) nokungahambisani (lokhu kuhambisana nalokho okulindele kulo muntu).
Ufuna futhi ukubuka amagama afanayo, umlayezo, ithoni yezwi, nolimi lomzimba. Uma noma yikuphi kwalezi zici zokukhulumisana nezamazwi ezingavumelani ezingahambisani noma ukuthumela imiyalezo ehlukene, ukuhluleka kokuxhumana kuseduze.
Abasebenza nabo bavame ukulalela ukukhulumisana okungaqondile ngamazwi. Uma uqeqesha isisebenzi esithumela imiyalezo ephikisanayo, lokhu kuyisici esinamandla ekungaqondani okungenzeka nabasebenzi osebenza nabo. Kuyinto elula, evinjelwayo, futhi ngokuvamile enganakiwe njengengxenye ebalulekile.
Uma Okunye Omunye Umsebenzi Owenzayo Noma Okusho Ukukukhathaza, Kuyinkinga Yakho
Ungumuntu ohlukunyezwa yisenzo noma ukuxhumana komuntu osebenza naye. Izenzo zakhe noma ukuxhumana kungenzeka ukuthi kuye kwabangela ukusabela kwakho, kodwa impendulo ingeyakho. Ngeke ukhulume ngokuphumelelayo uma ukhomba umunwe wakho futhi uzama ukwenza kube inkinga yomsebenzi wakho. Wayezama nje ukuxhumana.
Kudingeka uthathe umthwalo wemfanelo wokuziphendulela ngokomzwelo. Sebenzisa imiyalezo ethi "I" ukubonisa ukuthi uyazi ukuthi unomthwalo wemfanelo yokusabela. Isibonelo: "Uthumele ngempela ukuthi ukusebenzisana kwamakhasimende" akuphumelelanga kakhulu futhi kunokwethenjelwa kunokuthi, "Ngangithukuthele ukubukela ukuthi uxhumana nalo mthengi ngalezi zizathu ..."
Wena-usebenza naye akavamile ukuxhumana okusebenzayo . Ngokuqinisekile uzothola impendulo evikelayo eyenza ukuxhumana kungaphumeleli. Ukuhambisa umyalezo oqotho kunalokho kunamandla.
Lindela Ukunikeza Ukuphendula Okubalulekile noma Okuphikisanayo
Uma uzosho noma yikuphi okubalulekile noma okuphikisanayo, noma uma ulaka noma umzwelo, linda amahora angu-24 ngaphambi kokuthi usho, uyithumele, noma uyithumele ukuze ubone ukuthi usazizwa kanjalo. Ukumisa isikhashana ngaphambi kokuxhumana kuyinakhono engaphansi kokunakwa kwabaxhumanisi abakhulu. Awudingi ukuxhumana okucabangayo noma ozizwayo ngokushesha. Eqinisweni, ukukhulumisana kwakho kuyoba namandla futhi kucabange uma uvumela izimo ukuba zihambe isikhathi eside.
Kule nkathi yokukhulumisana okusheshayo nokuqhubekayo, ukukhulumisana okucabangelayo kuya ngasendleleni. Ukusabela okusheshayo kukhuthazwa futhi kuqiniswe. Ngokuvamile akusebenzi futhi kuncibilikisa. Abaxhumanisi abakhulu baqoqa imicabango yabo futhi bahlakulele "Imiyalezo" ebalulekile.
Vula Ingqondo Yakho Emibono Entsha
Imibono emisha ihlala noma ifa ekukhulumisaneni kwayo kokuqala kumuntu onamandla enhlanganweni . Ukusebenzisa amanye amakhono okuxhumana akhulunywa lapha, ungenza umqondo omusha ukhule noma ulahleke ngokushesha.
Esikhundleni sokwenqaba ngokushesha umbono omusha, indlela, noma indlela yokucabanga, hlala bese ucabangela amathuba. Cabangela ukuthi yini engase isebenze enhlanganweni yakho kunokuba yini ezohluleka. Cabanga ngalokho okungenzeka kunokuba kungenzeki.
Ungabi namacala ezonakele zokulahla, ukubeka phansi, noma ukunciphisa umqondo ngaphambi kokuba ukhulunywe futhi uhlolwe. Cha, awuzange uzame umqondo kakade futhi wehlulekile. Izimo zishintsha. Awukwazi ukuphinda ubuyekeze izimo eziqondile zamehlo wokuqala. Abaxhumanisi abakhulu balalela amathuba futhi baphishekele.
Konke Ukuxhumana Kuzohamba Kakhulu Uma Umqashi Wakho Ethembela Kuwe
Akwanele ukuba abe umlaleli omuhle futhi udwebe imibono yomunye umuntu. Ngeke balingane nawe noma babelane ngemicabango yabo yangempela uma bengakuethembi.
Uthola ukuthembela ekusebenzisaneni kwakho kwansuku zonke nabantu lapho usho iqiniso-ngisho nalapho kunzima. Uma uhlala ubonisa ubuqotho nokwethembeka ezinkulumweni zakho nezenzo zakho zansuku zonke, ukwakha ikhono lakho lokuba ngumxhumanisi omuhle kakhulu.
Osebenza nabo oxhumana nabo bazovulela kuwe. Bazokwazi ukuxazulula ukuxazulula nawe ngaphandle kokukhathazeka ngokulahlekelwa, futhi ngeke besabe ukubheka okubi, ukulimala, noma ukungazi ukuthi bayakuzethemba yini. Uyabona amandla okuxhumana uma unethemba lomunye umuntu? Kuyamangalisa.
Uma usebenzela ukuthuthukisa ukukhulumisana kwakho ngokusebenzisa lezi zakhono nokuthatha lezi zenzo, ungaba ngumkhulumeli omkhulu. Ukuba ngumkhulumeli omkhulu kuzokwenza ngcono umsebenzi wakho, wenze izinsuku zakho emsebenzini zizuze futhi ziphumelele, futhi uqinise ubuhlobo obuhle nabasebenzi osebenza nabo abathanda ukusebenza nawe. Ingabe ingathola lutho olungcono kunaleyo?