Umbono wokuLawula nokuThuthukiswa kwe-Foster Motivation
Ngokusho kukaJon Gordon, umbhali weSobho: I-Recipe Yokunakekela Ithimba Lakho Namasiko (qhathanisa amanani), "Abasebenzi basendaweni e-funk.
Bamesaba, basebenze ngokweqile, bangathembi, futhi banomdlandla omncane futhi banesithakazelo esincane kunanini ngaphambili. Futhi, abaholi abaningi bahlale bekhungathekile ngokusebenza kweqembu labo kanye nokuziphatha okuphansi komsebenzi nokuzibandakanya .
U-Gordon uthi: "Impendulo, ayibandakanyi ubuchwepheshe obubucayi, imishini entsha, noma i-R & D eningi. Empeleni, impendulo ikhona ngokomzwelo womuntu oyisisekelo: isisusa." Abaholi abashukumisayo ukwenza manje. , umsebenzi womholi ukugqugquzela nokuqoqa ithimba lakhe ngezikhathi eziyinselele. Awukwazi ukukhipha isisusa. Abaholi nabaphathi kumele bavuselele. "
Uthi: "Iningi labaholi bebhizinisi bafuna ukuthatha umzwelo ngaphandle kwebhizinisi, kodwa lokho kuyiphutha elikhulu. Uma ukwesaba nokungahambi kahle kungukuqala kwemizwelo abantu enhlanganweni yakho abazizwayo, kufanele ulwisane nalokhu kunamandla kakhulu imizwelo, njengokholo, inkolelo, nethemba. Futhi impumelelo yakho kulokho ixhomeke ekutheni unamandla okukugqugquzela. "
Isikhuthazo Ngokuphathwa
UJon Gordon wabamba iqhaza ekuxoxweni enyameni ngemibono ebalulekile mayelana nokuphathwa kanye nokugqugquzela kanye nemisebenzi yenkambiso , ukuxhumana, umbono , imizwelo, kanye nobuhlobo obushukumisayo.
USusan Heathfield: Bonke abafundi bami banombono nesithombe engqondweni yabo lapho bezwa amazwi afana nesisusa somsebenzi kanye nokuzibandakanya kwabasebenzi.
Chaza ukuthi usho ukuthini uma ubhekisela kwisisusa somsebenzi nokubandakanya abasebenzi ukuze sonke siqale ndawonye nesithombe esabelwe.
UJon Gordon: Ukugqugquzelwa kwabasebenzi kusekelwe ekulawuleni amasiko kudala nokuthi yini umholi noma imenenja eshoyo nokwenzayo ukusiza abasebenzi ukuba benze ezingeni eliphezulu kakhulu.
Umgomo ukugqugquzela abasebenzi ngendlela efanele kanye nemikhuba yokuphatha eveza okuhle kakhulu kwabasebenzi ukuze bakwazi ukunikeza okusemandleni abo inhlangano namakhasimende. Ukuzibandakanya kwabasebenzi ukuthi uzibophezele kanjani, ujabule, unamandla futhi unomdlandla mayelana nomsebenzi owenzayo nenhlangano osebenzayo.
UHeathfield: Uyini umthwalo wemfanelo wokuphatha ekudaleni le ndawo kubasebenzi?
UGordon: Ngikholelwa ukuthi kungenye yezinto ezibaluleke kakhulu umphathi okufanele akwenze. Kumele badale imvelo efanele kanye nesiko esivusa abantu nokusebenza kwabo. Amasiko aqhuba ukuziphatha, ukuziphatha kuqhuba imikhuba, nemikhuba yakha ikusasa. Njengoba abaholi base-Apple Computer bethi, "Isu lokushaya izinkokhelo usuku lonke".
UHeathfield: Kuthiwani ngomsebenzi? Ingabe abasebenzi kufanele bahlale futhi balinde abaphathi babo ukuba bashukumise? Iyini umthwalo wabo owabelwana ngawo?
UGordon: Yonke isisebenzi sinomthelela kumasiko wenhlangano yabo. Ngakho-ke, abasebenzi bahlanganyela umsebenzi wokugqugquzela. Eqinisweni, awukwazi ukugqugquzela othile ngaphandle uma befuna ukugqugquzelwa. Umthwalo womsebenzi ukuza emsebenzini nsuku zonke futhi usebenze ngomzamo omkhulu namandla okufaka isandla kumbono nemigomo yenhlangano. Kudingeka bazikhuthaze. Futhi abaphathi kumele futhi benze isimo esibagqugquzelayo.
UHeathfield: Njengoba inani labasebenzi abangasebenzi lifinyelele isikhathi esiphezulu, abasebenzi baqaphela ngokufuna umsebenzi nokushintsha umsebenzi . Abaningi bakholelwa ukuthi bangcono lapho bekhona - benomsebenzi - kunokuhamba phakathi kwamalungu angasebenzi.
Isihloko samanje esithandwayo somfundi wamasayithi wami, kodwa-ke, saba yizizathu eziningi zokuyeka umsebenzi wakho , ngakho-ke, ngaphansi kwezimo, kufanele kube nesithakazelo se-pent-up sokuhamba ukusuka kubaqashi bamanje.
Ukwazi lokhu, ungabeluleka kanjani abaphathi ukuba bakhe indawo lapho abasebenzi bafuna khona ukuhlala futhi bashukumiseleka ukuba basebenze kanzima, banikele futhi baqhubeke nokuthuthukisa amakhono abo namakhono nomqashi wabo wamanje?
UGordon: Kwenza umqondo omkhulu. Abantu abayeki ngoba bafuna ukuphepha, hhayi ngoba abaholi nabaphathi bakhela amaqembu okuwina . Isixazululo ukudala lokho engikubiza ngokuthi isiko sobukhulu - isiko ozogxila ekudaleni isiko eliyigugu, elikhathalelayo, futhi likhulise abasebenzi babo. Isihluthulelo ukudala ubuhlobo obuseduze nabasebenzi bakho.
Ngibhala okuningi ngalokhu encwadini yami SOUP. Gxila ekutshalweni kwabantu: ukuqeqesha, ukuqeqesha , ukuwazisa , ukuwaqaphela, ukubakhuthaza, ukuqeqesha nokubanakekela. Izinjongo ezilula kakhulu, kodwa izinhlangano eziningi nabaphathi abawenzi.
I-Heathfield: Yiziphi izindawo eziyinhloko zokugqugquzela izisebenzi kanye nokubandakanyeka ukuthi umphathi angangena, aqaphele futhi aqinise ukuze abasebenzi bacace ngalokho okufunwa kakhulu kubo?
UGordon: Isihluthulelo ukukwabelana ngombono wenhlangano bese ukhuluma nomsebenzi ngamunye futhi isisebenzi ngasinye siqonde ukuthi zifaka kanjani kulo mbono. Umbono awukwazi ukukhona ephepheni. Kumele kuphile ezinhliziyweni nasezingqondweni zabantu abasebenza enhlanganweni yakho.
Ngiyakholwa ukuthi yonke inhlangano kumele ibe nombono nenjongo futhi isisebenzi ngasinye kumele sazi, siyiqonde futhi sibonise indlela abafaka ngayo kulo mbono nenjongo. Okunamandla nakakhulu lapho isisebenzi ngasinye sithinta embonweni wabo kanye nenhloso yokufaka isandla embonweni nenhloso yenhlangano.
I-Heathfield: Yini ongayincoma ukuthi abaphathi bazimisele ukudala indawo yomsebenzi lapho abasebenzi bakhetha ukukhuthazwa, ukujabula, nokunikela?
UGordon: Lindela okungcono kakhulu kubasebenzi. Ungakwazi ukuhlala ngaphandle kokuhle kakhulu. Kodwa futhi usiza umuntu ngamunye ukuba afinyelele kahle. Usiza isisebenzi ngasinye ukuba siphumelele. Udala isiko esishukumisayo, esithakazelisayo futhi esivumelana nezimo bese usinika igumbi labasebenzi ukuba likhule kulo masiko.
Ungenzi i-micromanage. Bathembele kubo. Thuthukisa ubudlelwane nabo. Banike amathuba okuba babelane ngemibono, futhi banikele futhi bazokwenza. Futhi banikeze igumbi lokwenza amaphutha. Akukho okukhipha amandla enhlangano ngaphezu kokumesaba ukwehluleka.
I-Heathfield: Abaphathi bangabasekela kanjani ekudaleni imvelo yokusebenza kwabasebenzi?
UGordon: Ngokuhlanganyela imikhuba emihle. Ngokwenza isifundo sencwadi ndawonye . Ngokuxoxa ngempumelelo yabo kanye nokuhluleka ukuze bakwazi ukufunda nokukhula ndawonye. Isihluthulelo ukuthobeka nokulambile. Ukufunda nokukhula nokuthuthukisa ngendlala kanye nesifiso sokuba ngcono.
I-Heathfield: Yiziphi izenzo ezithile abaphathi abangasithatha nsukuzonke ukuze benze indawo ekhuthazayo yabasebenzi?
UGordon: Ukuphathwa kwezenzo kungathatha kulula futhi kugcwele ukuqonda okwamanje kodwa kungavamile ukuba kwenziwe ... Izenzo zihlanganisa: smile ngaphezulu kwabasebenzi. Balalele, imibono yabo kanye nezixazululo. Thola ithemba ngokusho ukuthi uzokwenzani futhi wenze lokho okushoyo. Bazise ngokuqotho "ngiyabonga". Izinkampani zichitha izinkulungwane zezigidi ezinhlelweni zokuqashelwa nokuthi yini abantu abayifunayo ngempela "ngiyabonga".
Baqeqesha ukuze bazi ukuthi uyabakhathalela. Gxila kuzo ukuze bazi ukuthi ukhathazekile ngokukhula nokusasa kwabo. Futhi, yenza izinto ezincane ozibonise ukuthi uzikhathalela: Igama elikhuthazayo, indlebe yokulalela. Uma ungabaphathe njengenombolo, ngeke bakuphathe noma amakhasimende akho njengenombolo.
I-Heathfield: Yiziphi izenzo eziphathekayo eziphathekayo ezizohlukanisa abasebenzi futhi zibenze zicasule, zingajabuli, futhi zibi?
UGordon: Okubi kakhulu? Memeze kubo. Ukubashaya. Ukubenza basebenze kanzima kodwa bangahlanganyeli ukwazisa noma ukuqashelwa. Amazwana angalungile. Ngaphezu kwakho konke, ukubenza bazizwe njengabo noma umsebenzi wabo akubalulekile.
Indima Yokuphatha Ekugqugquzelweni
Ngokusobala, ikhono lokuphatha ukudala indawo lapho abasebenzi bakhetha khona ukugqugquzela kuyinhloko ebalulekile yokuphatha impumelelo yenhlangano yakho.
Ezinye izindima, ezifana nokuphatha ushintsho , ukuqashiswa kwabasebenzi abanamakhono, nokubeka imigomo elinganiswayo, zithuthukiswa ikhono lokuphatha lokugqugquzela ukugqugquzela nokunikela kwabasebenzi. Izindaba zokugqugquzela, kubaphathi, kubasebenzi, nasenhlanganweni yakho.