Yini eqhuba indima ka-HR njengomlingani webhizinisi ohleliwe
Iningi le-CEO lizobhekana ngezindlela ezimbili:
- Kungani lo muntu echitha isikhathi sakhe emnyangweni wakwa-HR?
- Kungani angizange ngifunde lelizinga lemisebenzi yoMnyango wakwa-HR eminyakeni emihlanu eyedlule?
Umqondo woMnyango WezeMithombo Yabantu njengenzuzo yokuzuza inokuthola ngokushesha imali emabhizinisini ase-US futhi uhlolisisa kakhulu. UProfesa David Ulrich weYunivesithi yaseMichigan, onguchwepheshe ohamba phambili onobuhle bemikhakha ye-HR, ubona izwe lebhizinisi eliguqukayo njengesiphakamiso se-20-20-60.
Kubo abaphathi abacwaningwa, 20% manje basebenzisa umnyango we-HR njengabalingani abasebenza ngokuzikhandla nabasaqalayo bebhizinisi. 20% bakholelwa ukuthi umnyango wakwa-HR kufanele uhlale njengomphathi wokuphatha futhi wenze umsebenzi wokusebenzisana kuphela.
Kodwa, abangamaphesenti angama-60% abaphathi baqala ukulindela umnyango wakwa-HR ukuba uhlanganyele neminye iminyango ukuthuthukisa ikhono lomkhakha wezinkampani kanye nezinzuzo zokuncintisana. Futhi, abantu abaningi be-HR bawela phezulu epulatifini bese behambisa izimpahla.
Yini eshayela lokhu ukucabanga ngomnyango wakwa-HR?
Impendulo emifushane ukucindezela ukuncintisana ezweni lokushintsha okusheshayo - izingcindezi zokuthengisa, ithalenta, nezinzuzo.
Abaningi bama-CEO (kanye nama-CFOs abo) banomthwalo wemfanelo emithathu, kepha imiphumela enamandla: Ukwandisa imali, ukhiqiza imali, nokunciphisa izindleko. Ukuze kugxile kulezi zinhlelo zokuziphendulela ezintathu, abaphathi balahla ama-paradigms angasasebenzi njengoba izinkampani zifuna ukuhlala futhi zikhule ibhizinisi labo.
Umnyango wakwa-HR njengomthengi ophethe ngokuqinile kanye nomthengi ungomunye wama-paradigms ngaphansi kokuhlaselwa okufanelekile. Imisebenzi yoMnyango wezokuThutha kaHulumeni njenge-payroll, ukuphathwa kwezinzuzo, nokugcinwa kwerekhodi kukhishwa ngaphandle noma kukhishwa ngamakhadi (noma kufanele kube) ngokulondoloza izindleko ezinkulu.
Sisebenze nezinkampani eziye zagcizelela ulwazi lwaso lwamanje nolwazi oludlule lwabasebenzi. Enkampanini eyodwa, baqedile amakhemikhali amafayela angaphezu kuka-35 ama-drawer (namakamelo amabili) futhi abaxosha kuma-CD afanela ebhokisini lebhokisi. Ngentuthuko kwezobuchwepheshe, ngisho nebhokisi lebhokisi lezinyawo lisemngceleni njengedivayisi yokugcina.
Umnyango wakwa-HR njengenzuzo yokuthola imali
Ku- CEO amaningi kanye nama-CFOs, umnyango wakwa-HR njengenzuzo yokuthola izimali uthatha ukujwayela. Akuyona indlela abafundiswa ngayo.
Banoba nesithakazelo kakhulu ekusizeni futhi babuza imibuzo efanele: Kuyini kulo nkampani? Uphi ukuthuthukiswa kokusakaza kwemali? Lokhu kusenza kanjani amakhasimende amasha futhi sigcine amakhasimende ethu wamanje? Uphi ubufakazi bokuthi amamethrikhi okuthuthukisa ukusebenza kwebhizinisi aphi?
Uma sebethole izimpendulo eziqinile kule mibuzo evela kubaholi abanekhono lika-HR, ama-CEOs ashesha ukushintsha ukucabanga kwabo. Ukuze uphendule imibuzo yokuziphendulela, qaphela ukuthi ukuhlaziywa kwe-chain chain okuqhubekayo kubalulekile ekuphumeleleni kwanoma iyiphi inhlangano.
Kule minyaka eyishumi eyedlule, ama-CEO aqala ukufuna ukuthi iminyango yabo yabasebenzi ihlinzeke umsebenzi ongenalutho futhi ibe ngumlingani owaziyo nazo zonke ezinye iziyalo ukuthuthukisa uhlelo lwebhizinisi lenkampani.
Ama-silos ochwepheshe ngabanye aphula. Ukuyala njengokufana nezezimali, ukuthengisa, ukumaketha, ukusebenza, no-HR abasasekho njengamabhizinisi ahlukile. Baxhomeke kakhulu phakathi komunye nomunye. Ubuthakathaka bezinye izixhumanisi buvimbela ezinye izixhumanisi ekukhuliseni ukusebenza kwazo kanye nokukhiqiza.
Ukulindelwe koMnyango WezeMithombo Yabantu Kuye Kwashintsha
Lezi zici ezintathu ezikhulayo ekusebenzeni kwe-HR zibhekene nokuhlolwa:
- Iyiphi inzuzo umnyango wakwa-HR ukuletha enhlanganweni? Amaqembu amaningi akwa-HR awona umbono obandakanya ukubaluleka kwawo enhlanganweni. Ingabe imisebenzi yomnyango ka-HR iwasiza ngokuqondile inkampani ukuba ifinyelele izinjongo zayo ezinkulu zebhizinisi?
Ingabe iziphakamiso zeqembu likaHulumeni noma ngokumelene neqhinga lebhizinisi lithembekile kwezinye izinhloko zeminyango etafuleni lokwenza izinqumo? Amacebo omnyango wakwa-HR, okuzuzisa kanjani abasebenzi, abanikazi bamasheya, amakhasimende, nabo bonke abathintekayo enhlanganweni, akhethiwe futhi basebenze?
- Iyiphi inzuzo umnyango wakwa-HR owenzela ikhasimende - umsebenzisi wokuphela komkhiqizo noma isevisi yenkampani? I-Sales nekhwalithi ayisekho kuphela kumathimba wokuthengisa nekhwalithi.
UWilliam Edwards Deming wafundisa izinhlangano ukuthi ikhwalithi nokubaluleka kumele kwakhiwe kuzo zonke izinyathelo zenqubo. Umnyango wakwa-HR awuqashi nje umthengisi ngokusekelwe kwesicelo somphathi.
Umphumela wokugcina wokuqasha nokuqashelwa kwemisebenzi kaHulumeni ukuthi ikhasimende elisebenzisana nomthengisi omusha lithola inkonzo eqhubekayo yeklasi evela enkampanini.
U-HR wabelana ngekhwalithi yohlu olusha namanye ama-silos omnyango ukuqinisekisa ukuthi inkampani, noma iba, umthengisi ozikhethele lelo khasimende. - Ukugcina kwemibono emithathu evelayo yoMnyango WezeMithombo Yabantu yilezi: Yiziphi izinkambiso zamabhizinisi eziyinhloko okufanele abaholi be-HR babe nazo ukuze babe abathengi bezinhlelo eziphathekayo nabo bonke iqembu eliphethe? Inkampani ngayinye kanye nembonini ngayinye ingakwazi ukukhiqiza uhlu lwayo lwamakhono ebhizinisi eliyinhloko amaqembu azo kumele abe nawo ahambe ngaphezu kwezifiso zabo ngabanye. Lolu daba luye lwaba lubucayi kangangokuthi izinhlelo zokuhweba ezingeni lesigaba esiphakeme kanye nezifundo ze-undergraduate, izinhlelo ezintsha zezincwadi zezifundo ze-Organisation Development zifaka phakathi izahluko ngokubala kwezimali kanye nokulingana, umthwalo wemfanelo womphakathi , ukubambisana kwezwe, nezinselelo ezinkulu zokusebenzisana kwezinselele, phakathi kwabanye. Isivimbela esikhulu ekuzuzeni ukungazi - ukungazi ngabantu abaningi ngokuthi inkampani yenza imali nokuthi ifeza kanjani imigomo yayo, nokuthi zonke izinsizi zeminyango zixhasana kanjani komunye nomunye. Inkolelo yokuthi abantu bezimali kuphela abadinga ukwazi ngezimali noma ukuthi ukuthengisa abantu yibo kuphela abantu abadinga ukwazi ngokumaketha ngokushesha. Emvelweni wezamabhizinisi wanamuhla, izinhlangano ezinenzuzo zidinga abasebenzi abanekhono kakhulu abangakwazi ukuxazulula izinkinga eziyinkimbinkimbi basebenzisa amaqembu amaningi okuqondisa izigwegwe.
Umnyango Wezabasebenzi kanye Nokuzuza
Ingabe i-HR ingaxhunyaniswa nama-metrics amanani? Yebo. Nazi izibonelo ezintathu.
- Inkampani eyaziwa kakhulu emhlabeni wonke yakha iqembu labaqeqeshi bakwa-HR abaqalile izinhlelo nezinqubo zokuqeqesha ekuthengiseni, ukuthengiswa kwamakhasimende , ukusebenza, ukuphathwa kwephrojekthi , ukuthuthukiswa kwenqubo nokuthuthukiswa kobuholi okugxile ezindabeni ezibucayi zokusebenza kwamakhasimende abo angaphakathi nangaphandle.
Ngokubambisana nemisebenzi, ukuthengiswa, kanye nenkonzo yamakhasimende abakhonza njengesisekelo sokubambisana, ukusebenzisana nezivumelwano.
Imizamo eminingi yabangela ubudlelwane obuhle obuhunyushwe ku "Isimo Somhlinzeki Othandwayo", okwandisa ukuthengisa nokunciphisa izindleko. Zonke izindleko zabo zenziwe ngokukhokha imali yensizakalo ngenkathi kudala imali engenayo.
Ngemuva kweminyaka emibili, leli qembu le-HR lakhiqiza ukuthengiswa kwamaRandi ayizigidi ezingu-4 kanye nomkhawulo wenzuzo ezingaphezu kwezingu-30% ezibuyiselwe kwisabelomali sesabelo ekupheleni konyaka ngamunye wezimali. - Okwesibili, ithimba le-HR, elisebenzisana nabasebenzi be-Audit, lithole ukuthi ukubuyiswa kwama-akhawunti okutholakele kuye kwasuka ezinsukwini ezingu-30 ezikhethwayo kuya ezinsukwini ezingu-45 phakathi neminyaka emibili eyedlule. Banquma ukuvumela isikhulu sekhredithi ukuba sihambe.
Abasebenzi bakwa-HR basungula izindlela zokukhomba abakhethiweyo abanekhono lokunciphisa isilinganiso esiphakathi kwezinsuku ezingu-45 emuva kwezinsuku ezingu-30. Abasebenzi bakwa-HR bancoma omunye ozoqashwa ukuba aqashe. Kungakapheli izinyanga eziyisithupha, isilinganiso se-DSO yenkampani (Days Sales Outstanding) isilinganiso sancishisiwe sibe izinsuku ezingu-35. - Kwesithathu, ngenkathi kudiza futhi kuxoxisana nokunakekelwa kwempilo entsha kanye nohlelo lwama-401 (k), ubuholi be-HR babambisana nethimba lokuthengisa nokuthengisa ukuze banqume ukuthi izindleko zohlelo zizokwenyusa isabelo samakethe yenkampani kanye nesu lokuncintisana lentengo.
Uhlelo lokuhlelwa kohlelo lwezinzuzo luzuze izinjongo zayo / izindleko ngaphandle kokufaka ingozi engxenyeni yemakethe yenkampani kanye namamethrikhi wamanani.
Ukuguqulwa koMnyango Wezabasebenzi kuNzuzo Yenzuzo
Abaholi bama-HR kanye nama-CEO enza kanjani ushintsho? Nazi iziphakamiso ezisekelwe enkolelweni yethu yokuthi uma abasebenzi abaningi behlanganyela ngokuzibandakanya ebhizinisini, kungcono ukuthi bazokwazi ukuba yimpahla engcono kakhulu.
- Thuthukisa uhlelo lokuthuthukiswa kobuholi oluhlanganisa ukuqeqeshwa izandla kuzo zonke iziyalo ezisebenzayo. Isibonelo, emnyangweni wokukhiqiza, thola izithiyo ezivimbela abaphathi ekufezeni ukusebenza kahle nokulondolozwa;
- Ukuphikelela ukuthi abasebenzi bakwa-HR bathole ukuqeqeshwa ngokwezimali ukuze baqonde umthelela wokugeleza kwemali, izimali ezikhokhwayo, imijikelezo yokukhokha, njalonjalo.
Uma uyinkampani yomphakathi, bafundise ukuthi bafunde kanjani futhi baqonde umbiko wonyaka wenkampani noma 10-k. Ukufunda isitatimende se-proxy ngaso sonke isikhathi kufundisa - ngisho noma ulwazi oluqukethwe kuwo luvezwa ngokungafuni, futhi ngezikhathi ezithile lubekwe uphawu lwe-arcane accounting jargon; - Abasebenzi bakwa-HR bahlanganyele emaqhinga wokuthengisa, ukuvakashelwa kwamakhasimende, nokubuyekezwa kobuchwepheshe. Bakhuthaze ukuba bafunde izindlela zekhwalithi, benze izinkambiso zokuthuthukisa, imigomo nemibandela, kanye nezingxoxo zenkontileka nabahlinzeki namakhasimende. Benze njengabaxhumanisi benqubo (baqeqeshe uma kudingeka) ukuze bakwazi ukusiza ngezinhlelo zokukhula;
- Okubaluleke nakakhulu, babambe bonke abasebenzi ukuba bazuze ukufeza "izinombolo ezibucayi" ezisungulwe inkampani yakho. Umnyango we-HR omkhulu kakhulu awubalulekile uma inkampani ishayela ebhange. Inani elibaluleke kakhulu lomnyango wakwa-HR ligxile eminikelweni yalo ekuguquleni isilayidi.
Faka nabasebenzi bakho be- HR njengabalingani bebhizinisi abagcwele . Bayovukela kulo mcimbi futhi bakumangaze ngokwakha isisekelo sakho futhi babe yingxenye yesikhungo senzuzo kanye nokugcina imisebenzi yabo yendabuko - futhi bayoba ngcono kokubili.
Isimo sebhizinisi esinamandla futhi esinokuncintisana ngokweqile emhlabeni wethu jikelele kanye nedijithali sidinga usizo lwawo wonke umuntu enkampanini. Kuphi iqembu lama 20-20-60, elikhulunywe ekhasini elilodwa, ingabe inkampani yakho ingeyakho?